Patrick Zemp
Community Scrum Master
Experience
Mar 2022 - Dec 2022
10 monthsNuremberg, Germany
Community Scrum Master
- Agile SAFe project management & methodological guidance as Scrum Master of a Scrum community (3 Scrum teams, 26 FTE).
- Sprint management and maintenance of user stories in JIRA and SAP SolMan system.
- Coaching the POs in backlog documentation in SAP Solution Manager and JIRA.
- Agile Project Delivery with Focused Build for SAP Solution Manager, Open SAP.
- Facilitating daily stand-ups, reviews, retrospectives, and planning sessions.
- Harmonizing data in JIRA and SAP Solution Manager.
- Creating enablement sessions and training teams in the practical use of JIRA and SAP Solution Manager (including SAP Focused Build).
- Monitoring test progress across different testing phases using SAP Solution Manager.
- Capturing, tracking, and maintaining impediments and project risks within the Scrum community.
- Planning, facilitating, and documenting results of SME workshops to resolve blockers.
- Maintaining and analyzing sprint reports to achieve increment progress.
- Technologies: SAP S/4 HANA (all modules), SAP Cloud solutions, SAP Solution Manager, SAP Focused Build, RetroTool, JIRA/BigPicture, Confluence, Concept Board, Mentimeter
Mar 2022 - Dec 2022
10 monthsGermany
Scrum Master
- Setting up and managing a high-performing Agile Release Train (ART) with up to 250 project participants.
- Agile SAFe project management & methodological leadership of the Scrum teams in the SAP S/4HANA program.
- Designing the organizational structure and processes based on SAFe 5.1.
- Advising at the program management level.
- Scrum coaching for the entire program.
- Coaching product management and Product Owners in product backlog management, program increment planning, and requirement management.
- Direct support to program management on requirement management and agile sprint management systems.
- Setting up and harmonizing Release Train tools according to SAFe, including JIRA/BigPicture, SAP Activate, and SAP Focused Build.
- Mentoring Scrum teams on agile best practices, sprint management, and agile mindset.
- Committee management, status reporting, and impediment management.
- Technologies: SAP S/4 HANA (all modules), SAP Solution Manager, SAP Focused Build, JIRA/BigPicture, Confluence, Concept Board, Miro
Oct 2021 - Apr 2022
7 monthsBucharest, Romania
IT Project Manager Operations Processes
Genpact
- Project management & Technical Account Manager for large customers (Heineken, Kraft Heinz, CWT) – 450 FTE.
- Selecting and managing IT service providers for each account's overall project.
- Coordinating the entire IT environment (implementations, rollouts, etc.).
- Acting as the interface between the operations team and IT (offshore center in India).
- Transitioning the organization to Scrum ways of working.
Jan 2020 - Oct 2021
1 year 10 monthsIT Consultant (Senior Service Desk Engineer)
Wipro
- Building and shaping a 40-person service desk team.
- Training and onboarding new team members.
- Documenting the user guide for SNOW.
Jun 2018 - Dec 2019
1 year 7 monthsBern, Switzerland
IT Project Manager Operations & Maintenance
Inselgruppe Bern
- Managing the lab system project.
- Training users.
- Creating documentation after project completion.
- Planning budgets during project planning.
- Planning coordination with the external 1st-level support in Hungary (T-Systems).
Sep 2014 - Jun 2018
3 years 10 monthsBern, Switzerland
IT Project Manager / Various practices in project management methodology
Hirslanden Bern
- Project management of the Windows 7 rollout including planning and execution for the entire Bern site (850 laptops & PCs).
- Project management of dictation management including planning and training as well as supporting the entire execution (Project Budget Planning & Administration) in collaboration with DFC Systems GmbH.
- Review of balance sheets, IT controls, analyses of business processes, the internal control system and the IT environment.
- Creation of rollout plans for implementation.
- Project management and implementation of laboratory systems in collaboration with Sysmex, Siemens, Labcenter etc.
- Training users on the entire IT infrastructure.
- Project management and execution of the laboratory IT infrastructure.
Languages
German
AdvancedEnglish
AdvancedEducation
Aug 2011 - Aug 2014
GIBB
Part-time IT training, federal diploma in computer science · Computer Science · Bern, Switzerland
Certifications & licenses
Agile Project Delivery with Focused Build for SAP Solution Manager, Open SAP
ITIL V3
Introduction to ABAP in the Cloud, Open SAP
JIRA
PSM I (Professional Scrum-Master)
PSM II (Professional Scrum-Master)
PSPO I (Professional Product Owner)
SAFe SA (SAfe 6.0 Scaled Agilist)
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