Norbert (Msc) Hoffmann

Warehouse & Procurement optimization

Stripfing, Austria

Experience

Jun 2023 - Dec 2025
1 year 7 months
Switzerland

Warehouse & Procurement optimization

Nuclear Power Plant

  • IS, GAP, potential analysis of material, warehouse & procurement processes
  • Implementation of more than 100 improvements to increase efficiency of processes, organisation and systems
  • Definition & development of KPIs & reporting in cooperation with controlling
  • Coaching of 4 directs (d) and 12 indirects (id)
  • PM for SAP WM rollout, integration of a supplier performance evaluation process & tool
Mar 2023 - May 2023
3 months
Austria

Material Optimizer

Security Service Company

  • Analysis of material and warehouse processes and stock
May 2022 - Feb 2023
10 months
Germany

Supply Chain Manager

Bausch+Lomb

  • Team lead (6d) procurement and warehouse
  • Procurement (operative and strategy), contract negotiations and design, 3rd party management
  • Order management, row material and production planning and control, contract manufacturing
  • PM – backlog reduction project, ISO Audit, new sterilization process
  • Stock count, cost- & inventory management, LEAN activities, Budget, Controlling
Apr 2022 - Jan 2023
10 months
Austria

Project Manager

NTT Austria

  • Task, time, supplier and budget management of the office downsizing
Oct 2021 - Dec 2021
3 months
Mexico

Business Development Consultant

Freelancer

  • Current state analysis, potential analysis, strategy and processes
Jul 2020 - May 2021
11 months
Austria

Transformation Manager

NTT Austria

  • Management of a transformation program (business transfer of Alcatel UC business form NTT to A1) in Austria – transfer of ~3200 contracts, 65 employees, thousands of spare parts & lab equipment from 5 locations, data migration of 25k data items in NTT and A1
  • Stakeholder management of 5 companies and management of the 23 team-members
Feb 2020 - Aug 2020
7 months
Austria

Relocation Manager

NTT Austria

  • Maintenance warehouse optimization / outsourcing feasibility study & relocation without negative impact on 4000 customer projects
  • Relocation of the main office location with 180 work-places, downsizing by 50% of the original space, transfer of lab environment, set up of new staging room, etc.
  • Management of >14 team-members, >10 3rd party suppliers, as well as international logistics, procurement budget (2,2 Mio)
  • Highlight – saved almost 150k for the client within few weeks only
Apr 2018 - Sep 2018
6 months
Germany

Project Manager - Supply Chain KPI & Reporting

Automotive Company

  • PM - Supply Chain KPI & Reporting-Project
Feb 2018 - Mar 2020
2 years 2 months

Lead of Logistics Consultancy & Quality Assurance

SSI - IT Pharma

  • Intercultural team (15d) development (coaching, training, ...) regarding specifications, test-management (Jira, Confluence)
  • Customer-Business process & cost optimization
  • Logistics & project management to succeed on time, in budget and with quality
  • PM – more efficient & effective software test methods and results
Jul 2017 - Dec 2017
6 months
Turkey

Project Manager - E2E Supply Chain Optimization

Automotive Company

  • e2e Supply Chain optimization project
Apr 2017 - Jun 2017
3 months
Austria

Project Manager - Optimization of Stock and Supply

Industry Company

  • PM - optimization of stock and supply
Apr 2016 - Sep 2016
6 months
Austria

Plant Manager

Industry Company

  • plant manager
Apr 2011 - Jan 2014
2 years 10 months

Customer & Operations Manager EMEA, M-Service

Nokia Siemens

  • E2E Supply Chain (5d/19id) – sales, planning, OM control & delivery of all Motorola HW/SW/Services in EMEA, procurement of Motorola related material and services
  • Single point of contact/interface for customer contract fulfillment and renewal (> 80 Mio)
  • Process synchronization & optimization at OM & SCM area
  • PM - procurement migration project w & w/o suppliers and customers
  • PM – SAP ERP rollout Poland & Germany
Oct 2008 - Apr 2011
2 years 7 months

Business & Finance Controller/Customer Manager Europe & Sub Sahara

Motorola

  • Strategic and operative development of new business opportunities (VAS) - feasibility studies
  • Business Finance controller to assure customer focused, cost efficient supply chain & logistics processes are implemented – to achieve more revenue and higher margin – team (6d/27id)
  • Responsible for teambudget (>5Mio) & sales (80Mio), P&L, stock management, team development, customer non-technical point of contact & satisfy clients in Europe & Africa
  • Operational and strategic procurement of material and services within the region (10 Mio)
  • PM - contract optimization & the EMEA transformation process, outsourcing studies
  • Highlight – successful cost savings of more than $ 1 M achieved within a 12 month period without negative impact on customer or team satisfaction
Feb 2007 - Nov 2007
10 months
İstanbul, Turkey

Operation Manager Turkey

Motorola

  • In addition to my EMEA logistics manager position
  • Established (green field project) a new efficient and effective operations team of 50+ staff to handle order management, logistics, inventory, warehousing, delivery, 3rd party vendor management, repair process and invoicing
  • Achieved excellent KPIs and compliance results, great order & repair cycle-time, stock count
Jan 2004 - Mar 2009
4 years 3 months

Logistics Manager EMEA & Latin America

Motorola

  • Managing and leading frontend logistics team, operating for 52 customers in 36 countries (order management, contract fulfillment, delivery, logistics, warehouses) – team 3d/33id
  • PM of several E2E continues improvement projects for hardware, services and supply chain (e.g. warehouse evaluation program, forecast accuracy, repair & return program, intelligent freight, managed spare parts, VMI projects) – rollout of SCM PMO within the region
  • Assured that corporate compliance guidelines are implemented, executed and reviewed
  • In charge of customer EMEA team-budget, sales forecast, P&L and logistics procurement
  • Promoted due to excellent achievements in increasing customer satisfaction by 20% and cost reduction by 15%. (Award for Best Performer in Achievements)
Mar 2003 - Jan 2005
1 year 11 months
Austria

Logistics Manager Central Europe & Interim Finance Manager

Motorola

  • Responsible for the order and contract management, internal sales, procurement & delivery of HW/SW/Services projects in Central Europe (CE) – E2E operations – team 4d/21id
  • Business and project controlling, P&L, budget, cost management at Motorola Austria
  • PM - active customer services & customer/supplier optimization projects (e.g. R&R, Inventory, ..) established, initiated & implemented (LEAN).
  • PM – of order to cash (OTC) Rollout
  • Best achievement in budget and P&L – KPI (sales, revenue, margin - Award 2004)
Jan 1999 - Mar 2003
3 years 3 months
Czech Republic

Program / Supply Chain Manager

Motorola

  • Interface between customers, supply chain and sales team within CE – team 12d
  • PM - lead audits/SC projects to continuously improve performance, reduce cycle-time & cost
  • Development of new value added customer services (e.g. e-ordering, VMI, ...)
  • PM - implementation of the e-ordering tool for customers in Austria, Russia, CZ and Germany
  • PM - implementation of Customer Fulfillment Center and PMO in CE.
Feb 1995 - Jan 2000
5 years
Austria

Material & Production Manager

Motorola

  • Managed the commercial operations team for production, procurement, logistics & w/h
  • PM - implementation and use of Six Sigma, LEAN tools to optimize In-House Supply Chain processes
  • Collaborative role in TL9000 certification, local PMO & vendor forecast methods
  • PM - 20% cycle time reduction for aftermarket support (repair & returns)
Jun 1991 - Feb 1995
3 years 9 months
Austria

Manufacturing Supervisor

High Tech

  • Responsible for the manufacturing-assembling line and the analogue base-station test area – team 3-25d
  • Quality improvements & failure reduction – use of Six Sigma (Award 1992).

Summary

Senior Manager with more than 33 years of experience in supply chain, project, operations, procurement, customer service, logistics & in a multi-cultural leadership position (up to 150p) in international companies

increase in sales (>25%) by developing new services, profit through cost optimization (>30%) and customer satisfaction by analyzing process weak spots on the customer side and market developments

designed, implemented and maintained highly effective tools and processes as well as global cost-efficient strategies & guidelines within the End 2 End supply operations (from the proposal to the invoice); proven strengths supporting through changes, customer satisfaction, optimizations and rapid growth/decline periods as member of the Management Team with solution oriented, committed and persuasive style of working

extremely deep knowledge of all common project management, contract management, supply chain & logistics functions, combined with a reputation for providing superior support, coaching and development to the teams as well as handling all cost controlling & customer/supplier interfaces in a business-conscious manner; open to go for a freelance or employment – depends on the company preferences & package.

Languages

German
Native
English
Advanced

Education

Oct 2014 - Feb 2016

Danube University Krems

Master of Science, Management and Leadership · Economics and Business Management · Krems an der Donau, Austria

Sep 1994 - May 1996

Commercial College BFI Wien

Specialist degree · Economics and Commercial · Vienna, Austria

Sep 1986 - May 1990

Polytechnic HTL Wien X

Specialist degree · Electronic and Telecommunication Technology · Vienna, Austria

Certifications & licenses

Advanced Diploma Finance Controlling

WIFI

Certified Entrepreneur

AFEC/WKÖ

Compliance & Customs Certificates

Driving License

ESI - PMI Project Management Curriculum

George Washington University

Forklift License

Kanban Expert & Project Manager

International Scrum Institute

Scrum Master

International Scrum Institute

Six Sigma / Lean Green Belt