Markus Maiworm - Interim IT Management

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Soest, Germany

Experience

Jul 2024 - Dec 2024

6 months

Karlsruhe, Germany

Interim IT Management

understand.AI GmbH

Acting head of IT department.
Interim IT management at a medium-sized company specializing in autonomous vehicle development through data annotation and scenario generation.
Focus on optimizing IT infrastructure, reviewing current license models and deployed software.
Implementation of digitalization and optimization measures in various business areas.
Administration of Atlassian Suite (Confluence, Jira, Trello), Azure, Active Directory and Google Workspace and handling onboarding and offboarding processes.
Additionally sourcing, selecting and onboarding a successor, including reviewing applications, conducting interviews and participating in candidate selection.

Feb 2023 - May 2024

1 year 4 months

Böblingen, Germany

Project Management Cross-Functional Topics Autonomous Driving

Daimler AG

Handling cross-functional topics.
Coordinating security assurance topics for the autonomous driving component.
Analyzing project status and creating a big picture for all stakeholders.
Identifying and aligning work packages (definition, responsibility, stakeholders).
Coordinating POCs for software industrialization with supplier and Daimler-compliant flashing.
Addressing and driving cross-functional topics across multiple departments like variant handling.
Enabling testers (IS, Monaco/DTS9 and XENTRY) to flash the ECU.
Process for handling complaints (field returns).
Coordinating tier-1 suppliers on schedules and deliverables.
Risk management.

Apr 2022 - Oct 2022

7 months

Rothenburg ob der Tauber, Germany

Interim Head of IT

D. Lechner GmbH

Acting head of IT.
Interim IT leadership at a medium-sized company after an investor takeover.
Inventory and analysis of current IT operations and infrastructure.
Developing quick wins and short-term optimizations for stakeholders in production, internal services, marketing, sales, logistics, etc.
Coordination with the insolvency administrator regarding forming and transferring to a new GmbH.
Identifying and prioritizing urgent operational risks including development of corrective measures.
Reviewing and optimizing existing service provider and license contracts.
Coordinating infrastructure and software development team of 19 internal and external staff.
Taking over ERP project management for implementing a new ERP system.
Designing and partly implementing digitalization projects in production and sales.
Staff selection and vendor management.

Jul 2021 - Mar 2022

9 months

Karlsruhe, Germany

Interim Operations Management

understand.AI GmbH

Acting head of operations management.
Took over operations management after a company acquisition, including a brief assessment of further action areas.
Developed an order management process for handling project requests including execution and change request handling and implemented it in the existing IT structure.
Identified optimization potential by consolidating purchasing activities.
Analyzed and validated GDPR-relevant processes for compliance.
Anonymized faces and license plates from onboard camera footage for further processing.
Legally compliant exchange of vehicle data between multiple parties for order processing in third countries.
Developed VVT (record of processing activities) for internal processes and as a processor.
Classified vehicle and environment data for data protection relevance (no legal advice) in cooperation with lawyers and data protection officers.
Drafted a SoW (Scope of Work) document to record customer project deliverables and created a change request process.
Established a risk management process and derived corrective measures.
Analyzed current OKR process, provided recommendations and aligned objectives with the new business plan.

Apr 2020 - Jun 2021

1 year 3 months

Wolfsburg, Germany

IT Project Management in Volkswagen Group IT

Weissenberg Business Consulting in cooperation with Volkswagen AG

IT project management for several implementation projects in Volkswagen Group.
Multi-project management at Volkswagen Group IT (K-FIMA).
Managed and synchronized four IT projects as project manager.
Further development of various after sales systems within the GSS release bundles.
Classic project management tasks following SCRUM.
Technical implementation of GDPR and CCSL (China Cyber Security Law) for selected after sales systems in consultation with legal and specialist departments.
Migration of after sales IT infrastructure for the Chinese and Thai markets (Asia region).
Closing security gaps in selected IT systems and creating an alert process for security breaches and misuse.
Setting up necessary after sales systems for a VW brand with a Chinese partner for a new vehicle model production start in China.

Feb 2017 - Jun 2019

2 years 5 months

Sindelfingen, Germany

Remote

Sub-Project Manager in OEM Documentation Optimization Project

UNITY AG in cooperation with Daimler AG

Created documentation foundations for flawless remote software updates of test vehicles and field vehicles.
Internal sub-project management to expand remote software update services and digital twin mapping in new vehicle series.
Designed integrated process and system landscape for remote software updates and remote diagnosis campaigns via analysis and optimization of existing hardware, software and coding data documentation processes.
Ensured process for documenting remote changes on vehicles considering overlaps with workshop processes or recalls.
Analyzed use case for automated software updates of vehicles between end-of-line inspection and customer delivery, followed by process and interface design as a feasibility study.
Defined requirements for various remote update scenarios including methods to represent a digital twin.
Extended documentation process and relevant PDM systems with necessary attributes for remote updates.
Coordinated rollout of developed technical concepts based on SCRUM.

Jul 2015 - Dec 2016

1 year 6 months

Weissach, Germany

Remote

Project Lead Telematics in OEM Advanced Development Project

HARMAN Connected Car Division in cooperation with Porsche AG

Prototypical development of an embedded system for novel remote update and remote diagnosis functions in Porsche AG’s mobile online services.
Created and aligned project and sub-project plans.
Coordinated sub-projects between HARMAN and Porsche.
Developed a remote TCU flash concept.
Integrated Redbend OTA update mechanism via OMA-DM and evaluated Redbend Smart-Delta update technology in target.
Remote execution of OTX and ODX processes and implemented embedded Linux container environment (Docker).
Evaluated predictive analytics concepts for live vehicle data analysis by prototyping a swarm data concept with AHA Analytics Client and cloud connection.
Planned work packages, managed activities and monitored milestones and deliverables.
Planned software releases and coordinated tier-2 suppliers and monitored their services.
Organized internal and external project demos and workshops on design review, lessons learned, security implementation, effort estimation, demo creation, etc.
Handled an OEM series RFQ and developed and presented technical proposals.
Transferred proof-of-concept results into series project.
The advanced development project included full software configuration functions and in-field feature expansions after point of sale. After a successful proof-of-concept phase, the component moved to series development for Porsche Mission E (J1, Taycan).

Apr 2010 - Jun 2015

5 years 3 months

Integration of Online Services in Premium Vehicles

Verizon Telematics in cooperation with Daimler AG and Volkswagen AG

Developed and designed telematics solutions for new vehicle generations by integrating online services into conventional and electric vehicles for US, China and Europe markets.
Supported and enhanced Mercedes-Benz mbrace® services post-launch at Mercedes-Benz USA in collaboration with Daimler E/E and GSP.
Reviewed and evaluated new business cases with MB USA and Daimler GSP.
Initial kickoff of group-wide mobile online services (MOD) at Volkswagen AG.
Aligned with VW and VW GOA function owners on planned MOD functions and services.
Adapted and developed processes for new online services in development, production and after sales.
Coordinated with automotive suppliers on hardware and software specifications.
Contributed to hardware protocol specifications.
Assisted with remote update and remote diagnosis concepts.
Prepared and conducted related workshops.
Coordinated and supported test drives.
Rolled out and implemented in USA, China and Europe.

Dec 2009 - Feb 2010

3 months

Wolfsburg, Germany

Evaluation of eLearning Systems at an Automotive Manufacturer

Volkswagen AG

Evaluated selected e-learning systems and assessed them based on customer-specific requirements.
Assessed e-learning systems against Volkswagen group strategy.
Collected system requirements.
Checked application of the introduced blended learning concept.
Created possible implementation scenarios.

Feb 2009 - Dec 2009

11 months

Bonn, Germany

Interim Management

Insurance Broker

Advised on realigning business operations.
Analyzed existing IT processes and applications.
Redesigned critical IT processes.
Networked multiple sites using OpenVPN.

Feb 2007 - Dec 2008

1 year 11 months

Sindelfingen, Germany

Development of End-to-End E/E Product Documentation and Change Management

Daimler AG

Project management support at Mercedes-Benz Technology Center.
Advised sub-project managers in MB passenger car and transporter development departments on achieving project goals.
Developed execution scenarios and decision templates.
Managed projects according to Houston (PMI).
Monitored work package results.
Escalated deviations in schedule, cost or quality.
Prepared and moderated workshops at project and sub-project levels.

Jan 2006 - Jul 2006

7 months

Implementation of a Customer Relationship Management System

Industry

Conceptual and technical introduction of a CRM system.
Analyzed and redefined customer-oriented CRM processes.
Analyzed information flows and existing hardware and software systems.
Identified hardware and communication interfaces.
Selected a suitable software solution for existing IT environment.
Deployed the software solution.

Aug 2005 - Sep 2005

2 months

Paderborn, Germany

Optimization and IT Support of Selected Business Processes

BEIT Systemhaus GmbH in cooperation with University of Paderborn

Conceptual design of document and knowledge management.
Developed a process model for internal project execution.
Structured internal business processes.
Created a concept for internal document management.
Economic evaluation of market solutions.
Advised on selecting a suitable solution.

Sep 2004 - Jan 2007

2 years 5 months

Frankfurt, Germany

Development and Maintenance of a Recruiting Application

Deutsche Bank AG

Enhanced and maintained an existing Lotus Notes R5 application used as an intranet solution both web-based and via Notes client for reporting and university outreach.
Designed and implemented a project management module for planning and executing projects in the global human resources division.
Created an integrated billing system to break down current event and advertising costs by country.

Jan 1999 - Dec 2000

2 years

Lippstadt, Germany

Employee in Controlling

Hella KGaA Hueck & Co.

Daimler PDM systems.

Summary

Remote Software Updates
Digital Twin (Automotive)
Process optimization regarding the digitization of selected business processes
IT project management of after sales systems
Project management of IT and development projects (telematics)
Drafting technical concepts on remote software updates and digital twin for digitalization and control of relevant vehicle data