Markus M. - Interim IT Management

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Soest, Germany

Experience

Jul 2024 - Dec 2024

6 months

Karlsruhe, Germany

Interim IT Management

understand.AI GmbH

Temporary takeover of the IT department.
Interim IT management at a mid-sized company specialized in developing autonomous vehicles through data annotation and scenario generation.
Focused on optimizing the IT infrastructure, reviewing current license models, and used software.
Implementing digitization and optimization measures in various business areas.
Administering the Atlassian Suite (Confluence, Jira, Trello), Azure, Active Directory, and Google Workspace as well as handling onboarding and offboarding processes.
Additionally, searching for, selecting, and training a successor, including reviewing applications, conducting interviews, and participating in the selection process of a suitable candidate.

Feb 2023 - May 2024

1 year 4 months

Böblingen, Germany

Project management of cross-functional topics in autonomous driving

Daimler AG

Handling cross-functional topics.
Coordinating cross-functional topics for security validation of autonomous driving components.
Analyzing project status and creating a big picture overview for all stakeholders.
Identifying and aligning work packages (definition, responsibility, stakeholders).
Coordinating POCs for software industrialization with suppliers and Daimler-compliant flashing.
Addressing and advancing cross-functional topics across multiple departments, e.g., variant management.
Enabling testers (IS, Monaco/DTS9, and XENTRY) to flash the ECU.
Process for complaint handling (field returns).
Coordinating Tier 1 suppliers regarding schedules and deliverables.
Risk management.

Apr 2022 - Oct 2022

7 months

Rothenburg ob der Tauber, Germany

Interim Head of IT

D. Lechner GmbH

Temporary takeover of IT leadership.
Acted as interim head of IT in a mid-sized company after acquisition by an investor.
Took inventory and analyzed current IT operations and infrastructure.
Developed quick wins and short-term optimization measures for various stakeholders in production, internal sales, marketing, sales, logistics, etc.
Coordinated with the insolvency administrator on establishing and transferring to a new GmbH.
Identified and prioritized urgent operational risks, including developing corrective actions.
Reviewed and optimized existing service provider and license contracts.
Coordinated the infrastructure and software development team of 19 internal and external members.
Took over ERP project management to implement a new ERP system.
Designed and partly implemented digitization projects in production and sales.
Selected staff and managed external service providers.

Jul 2021 - Mar 2022

9 months

Karlsruhe, Germany

Interim Operations Management

understand.AI GmbH

Temporary takeover of operations management.
Took over operations management after a company acquisition, including a quick inventory of other needed action areas.
Developed an order management process to handle project requests, including project execution and handling change requests, and implemented the process into the existing IT structure.
Developed optimization potential by consolidating purchasing activities.
Analyzed/validated GDPR-relevant processes for GDPR compliance.
Anonymized faces and license plates from onboard camera recordings for further processing.
Secure legal transfer of vehicle data between multiple parties for order processing in third countries.
Developed the processing activities directory (Verzeichnis der Verarbeitungstätigkeiten) for internal processes and as a data processor.
Classified vehicle and environment data in terms of data protection relevance (no legal advice) in cooperation with lawyers and data protection officers.
Developed a scope of work (SoW) document for binding documentation of the deliverables of customer projects and created a change request process.
Established a risk management process and derived corrective actions.
Analyzed the current OKR process, derived recommendations, and aligned objectives with the newly developed business plan.

Apr 2020 - Jun 2021

1 year 3 months

Wolfsburg, Germany

IT project management in Volkswagen Group IT

Weissenberg Business Consulting in cooperation with Volkswagen AG

IT project management of several implementation projects within the Volkswagen Group.
Multi-project management at Volkswagen Group IT (K-FIMA).
Steering and synchronization of a total of 4 IT projects in the role of IT project manager.
Further development of various after-sales systems as part of the GSS release bundles.
Classic project management tasks following SCRUM.
Technical implementation of GDPR and CCSL (China Cyber Security Law, the counterpart to GDPR) for selected after-sales systems in coordination with and following guidelines from the legal and specialist departments.
Relocation of an after-sales IT infrastructure for the Chinese and Thai markets (Asia region).
Closing security gaps in selected IT systems and creating a reporting process for proactive alerts on security breaches and misuse.
Building the necessary after-sales systems for a VW Group brand at a Chinese partner for the start of production of a new vehicle model for the Chinese market.

Feb 2017 - Jun 2019

2 years 5 months

Sindelfingen, Germany

Remote

Subproject management in an OEM documentation optimization project

UNITY AG in cooperation with Daimler AG

Created documentation foundations for error-free remote software updates of test vehicles and field vehicles.
Internal subproject management to expand remote software update services and map the digital twin in new vehicle series.
Designed an integrated process and system landscape for conducting remote software updates and remote diagnostic campaigns for vehicles in the field by analyzing and optimizing existing hardware, software, and coding data documentation processes.
Ensured process safety of documenting remote changes on vehicles, considering possible overlaps with workshop processes or recall actions.
Analyzed a use case for automated software updates of vehicles between final factory acceptance and customer delivery, followed by process and interface development as a feasibility study.
Defined requirements for implementing various remote update scenarios, considering methods to represent a digital twin (digital vehicle twin).
Expanded the documentation process and relevant PDM systems with necessary attributes needed for remote updates.
Coordinated and aligned the rollout of the developed technical concepts based on SCRUM.

Jul 2015 - Dec 2016

1 year 6 months

Weissach, Germany

Remote

Telematics project management in an OEM pre-development project

HARMAN Connected Car Division in cooperation with Porsche AG

Developed a prototype embedded system for implementing new remote update and remote diagnostic functions in the context of Porsche AG's Mobile Online Services.
Created and aligned project and subproject plans.
Coordinated subprojects between HARMAN and Porsche.
Developed a remote TCU flash concept.
Integrated the Redbend OTA update mechanism via OMA-DM and evaluated the Redbend Smart-Delta update technology on the target.
Performed remote execution of OTX and ODX workflows and implemented an embedded Linux container environment (Docker).
Evaluated predictive analytics concepts for live vehicle evaluation by prototyping a swarm data concept with the AHA Analytics Client and cloud connection.
Planned work packages and managed activities, monitoring milestones and deliverables.
Planned software releases and coordinated Tier 2 suppliers, overseeing contracted services.
Organized internal and external project demos and workshops on topics such as design review, lessons learned, security implementation, effort estimation, and creation of demonstrators.
Handled an OEM series request (RFQ) and developed and conducted technical proposal presentations.
Transferred proof-of-concept results into the series project.
The pre-development project included functions for full software configuration and field function expansions of the vehicle after point of sale. After a very successful proof-of-concept phase, the component was taken into series development for the Porsche Mission E (J1 series, Taycan model).

Apr 2010 - Jun 2015

5 years 3 months

Integration of online services into premium vehicles

Verizon Telematics in cooperation with Daimler AG and Volkswagen AG

Developed and designed telematics solutions for new vehicle generations by integrating online services into conventional and electric vehicles for markets in the USA, China, and Europe.
Supported and enhanced Mercedes-Benz mbrace® services after launch at Mercedes-Benz USA in cooperation with Daimler E/E and GSP.
Reviewed and evaluated new business cases in collaboration with MB USA and Daimler GSP.
Led the initial kick-off for group-wide mobile online services (MOD) at Volkswagen AG.
Coordinated with VW and VW GOA function owners on planned MOD functions and services.
Adapted and developed processes for delivering new online services in development, production, and after-sales.
Coordinated with automotive suppliers on hardware and software specifications.
Contributed to the specification of hardware protocols.
Contributed to remote update and remote diagnostic concepts.
Prepared and conducted related workshops.
Coordinated and supported test drives.
Rolled out and implemented in the USA, China, and Europe.

Dec 2009 - Feb 2010

3 months

Wolfsburg, Germany

Evaluation of eLearning systems at an automaker

Volkswagen AG

Evaluated selected e-learning systems and assessed them based on customer-specific requirements.
Evaluated e-learning systems regarding Volkswagen's group strategy.
Collected system requirements.
Checked the application for implementing the introduced blended-learning concept.
Created possible implementation scenarios.

Feb 2009 - Dec 2009

11 months

Bonn, Germany

Interim management

Insurance broker

Advised on realigning business operations.
Analyzed existing IT processes and applications.
Revised and redesigned business-critical IT processes.
Networked multiple locations based on OpenVPN.

Feb 2007 - Dec 2008

1 year 11 months

Sindelfingen, Germany

Development of an end-to-end E/E product documentation and change management

Daimler AG

Supported project management at the Mercedes-Benz Technology Center.
Advised subproject managers from the MB passenger car and MB transporter development departments on achieving project goals.
Developed approach scenarios and created decision templates.
Conducted project management according to Houston (PMI).
Monitored results from work packages.
Escalated issues in case of deviations in schedule, cost, or quality.
Prepared and facilitated workshops at project and subproject levels.

Jan 2006 - Jul 2006

7 months

Introduction of a customer relationship management system

Industry

Conceptual and technical implementation of a customer relationship management system.
Analyzed and redesigned CRM processes with a customer focus.
Analyzed information flow and existing hardware and software systems.
Identified hardware and communication interfaces.
Selected a suitable software solution for the existing IT environment.
Implemented the software solution.

Aug 2005 - Sep 2005

2 months

Paderborn, Germany

Optimization and IT support of selected business processes

BEIT Systemhaus GmbH in cooperation with University of Paderborn

Conceptual design of a document and knowledge management system.
Developed an approach model for internal project execution.
Structured internal processes.
Designed a concept for internal document management.
Performed cost-benefit analysis of market solutions.
Advised on selecting a suitable solution.

Sep 2004 - Jan 2007

2 years 5 months

Frankfurt, Germany

Development and maintenance of a recruiting application

Deutsche Bank AG

Enhanced and maintained an existing Lotus Notes R5 application used as an intranet solution, both web-based and via Notes client, for reporting and university contact management.
Designed and implemented a project management module for planning and handling projects for the global Human Resources division.
Developed an integrated billing system to break down current event and advertising costs across different countries.

Jan 1999 - Dec 2000

2 years

Lippstadt, Germany

Controller

Hella KGaA Hueck & Co.

Daimler PDM systems.

Summary

Remote Software Updates
Digital twin (automotive)
Process optimization regarding the digitization of selected business processes
IT project management for after-sales systems
Project management of IT and development projects (telematics)
Developing technical concepts on remote software updates and digital twin (digital vehicle twin) for digitizing and managing relevant vehicle data