João (Claudio) Rodrigues

Windows Network Administrator

Avatar placeholder
Brazil

Experience

Sep 2024 - Sep 2024
1 month

Windows Network Administrator

TreinaWeb Tecnologia LTDA

  • Experience in remote support, helping users solve problems over phone and remote access
Dec 2022 - Dec 2022
1 month

DevOps Analyst

TreinaWeb Tecnologia LTDA

  • Worked on identifying and fixing computer network issues, including configuring routers and switches
  • Skilled in documenting procedures and creating instruction manuals to help users
Nov 2022 - Nov 2022
1 month

Angular Developer

TreinaWeb Tecnologia LTDA

  • Setup and maintenance of computer networks
Oct 2022 - Oct 2022
1 month

AWS Administrator

TreinaWeb Tecnologia LTDA

  • Worked as part of a team with other support analysts to meet goals and solve problems efficiently
Jul 2022 - Jul 2022
1 month

JavaScript Developer

TreinaWeb Tecnologia LTDA

  • Participated in system migration projects
  • Trained users on new technologies and tools
Jul 2022 - Jul 2022
1 month

Node Full-Stack Developer

TreinaWeb Tecnologia LTDA

  • Knowledge of computer networks, installation, and configuration of routers
  • Participation in system and IT infrastructure deployment projects
  • Experience in on-site and remote technical support
Jun 2022 - Jun 2022
1 month

Front-end Specialist Developer

TreinaWeb Tecnologia LTDA

  • Implementation of information security solutions
  • Performing data backup and recovery
May 2022 - May 2022
1 month

Spring Specialist

TreinaWeb Tecnologia LTDA

Jan 2022 - Jan 2022
1 month

React Developer

TreinaWeb Tecnologia LTDA

Jun 2020 - Jun 2024
4 years 1 month
Belém, Brazil

IT Infrastructure Analyst

Construtora Barbosa Mello S.A

  • Implementation and support of local networks and storage systems
  • Configuration of firewalls and network security policies
  • Performing preventive and corrective maintenance on IT infrastructures
  • Technical support for users and resolution of infrastructure incidents
  • Preventive maintenance of IT infrastructure equipment
  • Experience in monitoring and ensuring system availability
Jun 2017 - Jul 2020
3 years 2 months

Support Analyst

Grupo Líder Polytechnic Institute

  • Technical support experience in an office environment, handling user requests and troubleshooting hardware and software issues
  • Knowledge in installing, configuring, and maintaining Windows operating systems and the Office suite
Dec 2015 - Mar 2017
1 year 4 months

IT Technician

TKL Consortium

  • Technical support for users in troubleshooting IT problems
  • Installing and configuring software and hardware

Summary

IT professional with over 5 years of experience in technical support and network management, seeking an IT Analyst role to apply my problem-solving skills.

Skills

  • It Project Management
  • Ubiquiti Os Console - Unifi
  • Computer Network Management
  • Active Directory
  • Teamwork

Languages

Portuguese
Native
English
Advanced

Education

Oct 2022 - Jun 2023

Faculdade Focus

Postgraduate, Lato Sensu Specialization · Information Security · Brazil

Oct 2007 - Jun 2010

Faculdade Ideal - FACI

CST · Systems Analysis and Development · Belém, Brazil

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