João (Claudio) Rodrigues
Windows Network Administrator
Experience
Sep 2024 - Sep 2024
1 monthWindows Network Administrator
TreinaWeb Tecnologia LTDA
- Experience in remote support, helping users solve problems over phone and remote access
Dec 2022 - Dec 2022
1 monthDevOps Analyst
TreinaWeb Tecnologia LTDA
- Worked on identifying and fixing computer network issues, including configuring routers and switches
- Skilled in documenting procedures and creating instruction manuals to help users
Nov 2022 - Nov 2022
1 monthAngular Developer
TreinaWeb Tecnologia LTDA
- Setup and maintenance of computer networks
Oct 2022 - Oct 2022
1 monthAWS Administrator
TreinaWeb Tecnologia LTDA
- Worked as part of a team with other support analysts to meet goals and solve problems efficiently
Jul 2022 - Jul 2022
1 monthJavaScript Developer
TreinaWeb Tecnologia LTDA
- Participated in system migration projects
- Trained users on new technologies and tools
Jul 2022 - Jul 2022
1 monthNode Full-Stack Developer
TreinaWeb Tecnologia LTDA
- Knowledge of computer networks, installation, and configuration of routers
- Participation in system and IT infrastructure deployment projects
- Experience in on-site and remote technical support
Jun 2022 - Jun 2022
1 monthFront-end Specialist Developer
TreinaWeb Tecnologia LTDA
- Implementation of information security solutions
- Performing data backup and recovery
May 2022 - May 2022
1 monthSpring Specialist
TreinaWeb Tecnologia LTDA
Jan 2022 - Jan 2022
1 monthReact Developer
TreinaWeb Tecnologia LTDA
Jun 2020 - Jun 2024
4 years 1 monthBelém, Brazil
IT Infrastructure Analyst
Construtora Barbosa Mello S.A
- Implementation and support of local networks and storage systems
- Configuration of firewalls and network security policies
- Performing preventive and corrective maintenance on IT infrastructures
- Technical support for users and resolution of infrastructure incidents
- Preventive maintenance of IT infrastructure equipment
- Experience in monitoring and ensuring system availability
Jun 2017 - Jul 2020
3 years 2 monthsSupport Analyst
Grupo Líder Polytechnic Institute
- Technical support experience in an office environment, handling user requests and troubleshooting hardware and software issues
- Knowledge in installing, configuring, and maintaining Windows operating systems and the Office suite
Dec 2015 - Mar 2017
1 year 4 monthsIT Technician
TKL Consortium
- Technical support for users in troubleshooting IT problems
- Installing and configuring software and hardware
Summary
IT professional with over 5 years of experience in technical support and network management, seeking an IT Analyst role to apply my problem-solving skills.
Skills
- It Project Management
- Ubiquiti Os Console - Unifi
- Computer Network Management
- Active Directory
- Teamwork
Languages
Portuguese
NativeEnglish
AdvancedEducation
Oct 2022 - Jun 2023
Faculdade Focus
Postgraduate, Lato Sensu Specialization · Information Security · Brazil
Oct 2007 - Jun 2010
Faculdade Ideal - FACI
CST · Systems Analysis and Development · Belém, Brazil
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