Recommended expert
Hüseyin Ucar
Senior System Administrator
Experience
May 2021 - Present
4 years 10 monthsHeidelberg, Germany
Senior System Administrator
Eigenbetrieb Bau, Vermögen und Informationstechnik Rhein-Neckar-Kreis
- ITIL-based first & second level support via OTRS
- System and user administration (Active Directory, GPO, print servers)
- Windows 10 migration, Windows Server 2016–2019
- Vendor management, documentation, knowledge transfer
Jan 2020 - Dec 2021
2 yearsLandau, Germany
Senior System Administrator
Progroup AG
- First & second level support via Ivanti/Landesk
- Active Directory, Exchange, Citrix, MDM (BlackBerry, iOS)
- SAP user support, printer management
Jan 2014 - Dec 2020
7 yearsSenior IT System Administrator / Project Support
Various clients: ITZBund, Deutsche Bahn, Bilfinger, Bechtle, Bürgschaftsbank, Athene Lebensversicherung, Helvetia Versicherung
- ITIL-based first & second level support via ServiceNow, BMC Remedy and ManageEngine
- System administration of Windows clients & servers, Citrix environments
- Migrations (Windows, Office, Outlook, Notes), rollouts, domain migrations
- Working in security-critical, regulated IT environments (government & finance)
Jan 2008 - Dec 2014
7 yearsSenior System Administrator / Second Level Support
Various clients: BASF, Roche Diagnostics, Merck, Deutsche Post DHL, KfW Bank, First Data / TeleCash
- International second level support via HP Service Manager, Unicenter Service Desk and HP OpenView
- Active Directory, Exchange, VMware, Citrix, SCCM
- SAP R/3 user management, hardware & software rollouts
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Government and Administration (11.5 years), Banking and Finance (7 years), Information Technology (7 years), Chemical (7 years), Transportation (7 years), and Pharmaceutical (7 years).
Government and Administration
Banking and Finance
Information Technology
Chemical
Transportation
Pharmaceutical
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Information Technology (18 years), Project Management (7 years), and Customer Service (7 years).
Information Technology
Project Management
Customer Service
Summary
Freelance Senior IT System Administrator with more than 15 years of project experience in complex enterprise IT environments. Long-term assignments at federal agencies, banks, insurance companies, chemical and pharmaceutical firms, and in the public sector. Specializing in system administration, user & permissions management, migrations, and ITIL-based first and second level support with strong ITSM and ticketing system expertise.
Skills
- Ticket & Itsm Systems: Servicenow, Otrs, Ivanti/landesk, Bmc Remedy, Manageengine Servicedesk Plus, Hp Service Manager, Hp Openview Service Desk, Unicenter Service Desk, Valuemation
- Systems & Platforms: Windows Client & Server (2003–2019), Active Directory, Gpo, Exchange, Citrix, Vmware
- Management & Tools: Sccm, Baramundi, Ivanti, Mdm, Print Servers, Networking, Hardware
Languages
German
NativeTurkish
NativeEnglish
AdvancedEducation
BFW Heidelberg
Apprenticeship as IT Systems Electronics Technician · IT Systems Electronics Technician · Heidelberg, Germany
Certifications & licenses
ITIL v3 Certification
Profile
Created
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Frequently asked questions
Do you have questions? Here you can find further information.
Where is Hüseyin based?
Hüseyin is based in Heidelberg, Germany.
What languages does Hüseyin speak?
Hüseyin speaks the following languages: German (Native), Turkish (Native), English (Advanced).
How many years of experience does Hüseyin have?
Hüseyin has at least 18 years of experience. During this time, Hüseyin has worked in at least 3 different roles and for 4 different companies. The average length of individual experience is 5 years and 6 months. Note that Hüseyin may not have shared all experience and actually has more experience.
What roles would Hüseyin be best suited for?
Based on recent experience, Hüseyin would be well-suited for roles such as: Senior System Administrator, Senior IT System Administrator / Project Support, Senior System Administrator / Second Level Support.
What is Hüseyin's latest experience?
Hüseyin's most recent position is Senior System Administrator at Eigenbetrieb Bau, Vermögen und Informationstechnik Rhein-Neckar-Kreis.
What companies has Hüseyin worked for in recent years?
In recent years, Hüseyin has worked for Eigenbetrieb Bau, Vermögen und Informationstechnik Rhein-Neckar-Kreis and Progroup AG.
Which industries is Hüseyin most experienced in?
Hüseyin is most experienced in industries like Government and Public Administration, Banking and Finance, and Information Technology (IT). Hüseyin also has some experience in Chemical, Transportation and Logistics, and Pharmaceutical.
Which business areas is Hüseyin most experienced in?
Hüseyin is most experienced in business areas like Information Technology (IT), Project Management, and Customer Service.
Which industries has Hüseyin worked in recently?
Hüseyin has recently worked in industries like Government and Public Administration and Manufacturing.
Which business areas has Hüseyin worked in recently?
Hüseyin has recently worked in business areas like Information Technology (IT).
What is Hüseyin's education?
Hüseyin attended BFW Heidelberg for IT Systems Electronics Technician.
Does Hüseyin have any certificates?
Hüseyin has 1 certificate: ITIL v3 Certification.
What is the availability of Hüseyin?
Hüseyin will be available from February 2026.
What is the rate of Hüseyin?
Hüseyin's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.
How to hire Hüseyin?
To hire Hüseyin, click the Meet button on the profile to request a meeting and discuss your project needs.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
1000
750
500
250
Market avg: 760-920 €
Market avg: 760-920 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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