Duroseme T. - Quality Assurance Engineer

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Berlin, Germany

Experience

Mar 2023 - Present

2 years 6 months

Berlin, Germany

Quality Assurance Engineer

Industrial Physics

I support the implementation and monitoring of the company’s quality standards to ensure that every product meets the user’s needs and requirements.
Created an Excel dashboard to track the Cost of Poor Quality, connecting data from seven (7) KPIs.
Managed error and issue tracking with JIRA, coordinating with engineering and production to conduct root cause analysis and corrective actions.
Collaborated with production and application teams to resolve bugs and issues.

Feb 2021 - Sep 2022

1 year 8 months

Lagos, Nigeria

Business Analyst

Impact Hub Lagos

Promoted a collaborative ecosystem of impact-driven entrepreneurs by connecting them with investors and growth and innovation programs.
Worked with Finance and Business Development to assess operations, identify gaps, and develop and implement solutions.
Designed training curricula and led workshops on design thinking, value proposition canvas, and business model canvas.
Advised and coached 15+ entrepreneurs to define their startup strategies.
Implemented a resource management plan that cut personnel costs by 10%.

Oct 2020 - Jan 2021

4 months

Berlin, Germany

Business Analyst

UP42

Analyzed UP42’s platform usage to gain insights into the company’s value proposition, customer journey, and the KPI levers driving revenue for the next 4 years.
Identified a customer segment in Africa and developed a go-to-market strategy by researching current trends in geodata use across the continent.
Built a revenue growth roadmap for the UP42 marketplace to reach top-line revenue of €70M by conducting market sizing.

Sep 2019 - Present

6 years

Banjul, Gambia

Managing Partner

VIMPI Nursing Associates

Analyzed our operations processes, pricing formula, and market trends to find ways to improve operations, cut costs, and lead business development with my two partners.
Developed the annual business plan, highlighted key growth initiatives for different customer segments, and designed custom offerings that increased revenue by 40%.
Doubled the client base within 10 months by building relationships with hospitals and clinics and setting up a referral system.
Carried out sales variance analysis, examined drivers affecting P&L, identified focus areas, and created an action plan, boosting our business plan’s effectiveness by 35%.
Designed a training program for our caregivers to improve and standardize service delivery, which raised customer satisfaction.
Negotiated supplier contracts that lowered the cost of consumables.
Restructured the pricing formula to make it more uniform and transparent for both clients and staff during intake.

Jul 2016 - Dec 2019

3 years 6 months

Banjul, Gambia

Founder

Toukki Man

Built a transport business by creating and executing a startup strategy. As founder, I led the growth strategy, secured funding and resources, and managed a team of 15.
Managed the business roadmap, devising strategies for successful market entry.
Communicated the business strategy to all employees and contractors to ensure alignment in all operations.
Led the shift of the customer booking experience from email and phone to an automated digital web process.
Increased revenue 3.5x (from GMD 470,000 to GMD 2.1 million).
Improved the customer experience, leading to a 24-point rise in satisfaction survey scores.

Jan 2015 - Dec 2019

5 years

Banjul, Gambia

Project Manager

New Gambia Industrialists

Worked with cross-functional teams to develop turnkey power projects for government and commercial clients. Successfully delivered 15+ power projects, including a 702 kWp solar system for a 70-room hotel.
Led a team of 6 on a high-priority project to boost quarterly sales quota using Six Sigma practices, resulting in a 24% increase in 6 months.
Handled bidding affairs, prepared bidding materials, reviewed invoices and payments, and managed vendor inquiries.
Consulted with clients to gather requirements for creating project technical plans, budgets, and contracts.
Coordinated with the power company and regulator to secure approval for new grid connections.

Apr 2013 - Nov 2015

2 years 8 months

Banjul, Gambia

Public Diplomacy Assistant

US Embassy

Managed U.S. Government cultural programs that promote U.S. foreign policy and American interests, including PD Grants, American Corners, exchange programs, and the alumni network.
Co-designed collaborative projects and proposals that led to over USD 750,000 in grants awarded to 8 CSOs.
Drafted an annual budget of $250,000 for the Public Affairs Section and the American Corners program.
Grew the Facebook page from 5,000 to 40,000 followers in under a year.
Received a Meritorious Honor Award for outstanding performance and contributions that increased productivity and efficiency.

Summary

Multidisciplinary Engineer with 8+ years proven track record solving complex engineering and business challenges, particularly on Energy projects for large multi-national organisations and startups. Seeking to leverage extensive experience in this domain to drive excellence as a Quality Assurance Engineer, contributing effectively to the thriving EMEA organization.