Dominic L. - Product Owner Service NOW

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Nuremberg, Germany

Experience

Apr 2025 - Present

5 months

Product Owner Service NOW

Technologies: ServiceNOW

Jan 2025 - Jun 2025

6 months

IT Consultant Security Digital Workplace

DZ-Privatbank

Security at the digital workplace
PKI and certificates
Email encryption
SharePoint
Microsoft Teams
Azure Backup
Azure Security Center
Azure PowerShell scripts
PowerApps
Microsoft 365
Azure Open AI and Cognitive Services
Power Automate
Azure Sentinel
Privileged Identity Management (PIM)
Microsoft Defender for Endpoint
Microsoft Sentinel (Cloud-SIEM)

Technologies: AWS, Azure, Microsoft

Sep 2024 - May 2025

9 months

IT Consultant Cloud

Netze BW AG

Implementation of the Visitour software and setup of the architecture
AWS Backup
AWS CLI
AWS CloudFormation
AWS Systems Manager
AWS Security Hub and CloudTrail
AWS OpenAI
Setup of FLS Visitour
AWS Rekognition
AWS SageMaker
AWS Polly
Multi-factor authentication
Active Directory
Zero Trust architecture
Microsoft Defender for Endpoint

Technologies: AWS

Jun 2023 - Present

2 years 3 months

IT Consultant Security

ENBW AG

Analysis and mapping of processes
Development of SharePoint spaces with workflows
Mapping a Python workflow to generate tickets from SharePoint
Connecting Excel VBA macros with web services
White labeling of macros
Embedding certificates in macros
Capturing project reports in macros
Data Loss Prevention

Technologies: SharePoint, Excel, Security, Certificates, Macros

Jun 2022 - Feb 2023

9 months

Cloud & Application Manager

Pexon Consulting

Setup onboarding environments on AWS with Terraform
Setup databases and servers for the website
Administration of WordPress
Setup Jira/Confluence and SharePoint for reporting to management
Customization of applications and configuration
Automatic cron jobs and scripts for company tasks, e.g. recruiting
Setup of Slack and user administration
Onboarding of new employees
Administration of AWS

Technologies: AWS, Confluence, Jira, WordPress, Terraform, Cronjob, SharePoint

Apr 2021 - Present

4 years 5 months

Lecturer (University)

IU-Hochschule

Delivering lectures in the IT field
IT management
Project management
Programming
Software engineering case studies
IT security
Data protection
AWS

Apr 2021 - Apr 2022

1 year 1 month

Cloud & Application Manager

Automotive Manufacturer

Setting up file sharing and scheduling as well as sales processes on Azure and AWS
Using nextCloud, MS Bookings and SharePoint
Managing data migration (normalization and transfer)
Writing Terraform scripts to set up the environment
Communicating with users
Analyzing security vulnerabilities with SonarQube and Nexus IQ
Creating usage guidelines
Administering tools
PowerShell scripting and VBA in Excel

Technologies: Azure, nextCloud, VBA, PowerShell, Office365, SharePoint, Outlook, Excel

Jan 2021 - Present

4 years 8 months

Manager Project Management Office

noris network AG

Managed service projects in infrastructure:

Setting up Openshift and migration
SSL/domain
Cloud storage
Backups
vServers
IP addresses
Managed VPN
VLAN
Migrations
SIEM
WAF
2FA
File sharing platforms
Databases
Managed Exchange
Web hosting, LAMP
AWS
Applications like Zoom, WordPress, shop systems, Confluence, Jira, GitHub

Co-location projects:

Managing the construction of cages, racks, power supply, cabling
Setting up networks and DMZ
Firewall configuration and debugging

Management projects:

Restructuring a department
AD administration, reorganization of teams
Forming teams and onboarding employees
Leading a team of 20 employees
PMO project categorization
Recruiting and conducting interviews
Designing a managed service training program

Technologies: Datacenter, racks, power, cabling, firewall, networks, Openshift, cloud technologies, IT infrastructure, private cloud, storage, Kubernetes, SharePoint

Dec 2020 - Jan 2021

2 months

Head of Professional Services

ownCloud GmbH

Setting up ownCloud on a LAMP stack
Managing the support team
Process management and directing project managers
Responsibility for all cloud projects
Administering Jira and Confluence as well as Salesforce
Revenue responsibility for the consulting team
ownCloud in AWS

Technologies: AWS, Confluence, Jira, ownCloud, LAMP, Salesforce

Jan 2020 - Dec 2020

1 year

Cloud Engineer

Dragonflip GmbH

Developing a bidding platform with a secure data room and managing bids for selling websites and web projects
Setting up the environment on Hetzner Cloud
Analyzing the processes of case workers and mapping them in a requirements specification
Supporting backend development in PHP and Java
Providing API gateways
Supporting frontend development in Vue.js
Operations concept and operations manual

Technologies: Cloud, PHP, Java, SQL, Linux, Vue.js

Apr 2018 - Oct 2019

1 year 7 months

Cloud Consultant

Automobil VW

Building a car-sharing app on AWS
Importing the database into AWS DynamoDB using Speed Accelerator
Using AWS API Gateway (REST API) as an interface to the client's corporate app
Using AWS PKI to connect the car to the corporate server (one SIM card per car) with a jump gateway to AWS
Connecting the AWS databases to EC2 instances through a private subnet for the corporate IT via API gateways
Developers could then access the gateways using the documentation
The backup concept was built on a pilot light approach: recreating the environment using EC2 instances and terminating instances when they fail, then starting the stopped instances and routing traffic to the new instances
No database scaling planned due to the proof of concept

Technologies: AWS, Radius, EC2, S3, databases, Python, DNS

Sep 2017 - Mar 2018

7 months

Programmer

Industriebetrieb

Technical design of use cases with the client, such as alarm system, liquid level monitoring, keeping doors and windows closed, and data aggregation based on knowledge discovery
Sourcing sensors using the 433 MHz wireless standard
Python scripts to capture data based on open-source scripts
Routing data streams to a database and creating dashboards
Creating data sample sets and storing them in an SQL database
Forwarding to a database and regular evaluation of the data samples
Notifications for certain thresholds using iOS Pushover
Creating displays like current oil consumption and predicting when new oil is needed
Installing the scripts on the client's servers (Linux Ubuntu)

Technologies: AWS, PHP, SQL, PHP, Linux

Feb 2017 - Nov 2020

3 years 10 months

Organizational Development

noris network AG

Managing agile transformation
Aligning processes for agility
Migrating tools to Jira, Confluence, and ticketing systems
Change management
Advising clients (DevOps)
Kubernetes projects
AWS administration

Technologies: Private Cloud, Jira, Confluence, DevOps, IT infrastructure, OTRS, ServiceNOW

Mar 2015 - Jan 2017

1 year 11 months

IT consultant for public sector and automotive

InterFace AG

Business analysis of processes and modeling (RE)
Acting as product owner and Scrum Master at clients
Developing software for client projects
Managing software rollouts
Project management
Cost reporting in the cloud
Big data analysis
2nd level support for applications

Technologies: Agility, Microsoft Office, Azure DevOps, SharePoint, Tableau, Excel, PowerPoint, PHP, Python, Java, CSS, WordPress

Mar 2015 - Aug 2016

1 year 6 months

Agile Coach

AKDB

Scrum coaching
Business analysis
Coaching product owners
Analysis for scaled agile frameworks
Implementing Scrum

Technologies: Agility, Scrum, Kanban

Mar 2015 - Mar 2016

1 year 1 month

Cloud & Project Manager

AUDI AG

Setup of file sharing and scheduling as well as sales processes on Azure
Usage of nextCloud, MS Bookings and SharePoint
Managing data migration (normalization and transfer)
Writing Terraform scripts to set up the environment
Communication with users
Analyzing security vulnerabilities with SonarCube and Nexus IQ
Developing usage guidelines
Administering the tooling
PowerShell scripting and VBA in Excel

Technologies: MariaDB, MySQL, Python, Tableau, Excel, AWS

Summary

Dr. Dominic Lindner has 8 years of professional experience in cloud & software engineering and is experienced in business IT. He has been working for 8 years as a cloud consultant (project management and implementation) in IT, and for 2 of those years in a leadership role. He served as a requirements engineer and project manager for large cloud projects at DAX-listed corporations. Besides project management, he can program in PHP, Python, VBA and Excel to automate reporting – both locally and in the Azure Cloud. Furthermore, Dr. Lindner has extensive knowledge of AWS, Linux, Azure, web development, IT infrastructure operations and IT security. He has already developed and operated applications in the cloud. He is also the author of the Springer-Gabler technical books “The Path to the Cloud”, virtual teams and hybrid work environment. His particular strength is that he can fully handle a project from project management, requirements analysis through technical planning, implementation and operation. Since 2025, he has been actively working with Service NOW as an admin and rollout manager.