Ashley Gill
Audit Assistant
Experience
Feb 2011 - Aug 2011
7 monthsAudit Assistant
Audigest S.A.
- Six months’ work experience in an international bank
- Liaising with colleagues and clients in English and Spanish
Jun 2010 - Dec 2010
7 monthsSupervisor
Finsbury’s Supermarket
- Managing a small team
- Customer service in a busy competitive environment
Jan 2010 - Aug 2010
8 monthsFinancial Assistant/Supervisor
Top Choice Holidays and Flights Ltd
- Working in a range of teams to manage complex financial processes
Jan 2008 - Dec 2011
4 yearsLibrarian/Tour Guide
Buckinghamshire Edge University
- General administrative and customer service roles
- Briefly list your relevant duties
Jul 2007 - Aug 2007
2 monthsGeneral Assistant
Dogs Protection League
- Dealing with enquiries and selling packages to a range of clients
Jan 2007 - Dec 2011
5 yearsEnglish Teacher
Jan 2006 - Dec 2006
1 yearSupervisor
McHenry’s Restaurant
Summary
- Business studies with Spanish undergraduate.
- Extensive business experience including an internship with Top Choice Holidays.
Skills
Effective Communication
- Able To Communicate Effectively With A Wide Range Of Clients And Colleagues, By Showing Interest, Carefully Listening To Needs And Appropriately Adjusting My Message, As Demonstrated During My Time At Finsbury’s Supermarket.
- Strong Presentation Skills And Confidence Demonstrated By Experience Of Delivering Presentations In Different Languages To Groups Of Five To Fifty.
Customer Service
- Ability To Quickly Build Rapport With Customers And Calmly Deal With Any Problems As Shown During My Retail Experience In High Pressure Environments.
- Capacity To Maintain Professional Relationships Through Email And Other Written Correspondence, For Example, At Audigest, Where I Built Longstanding Business Relationships With Customers And Colleagues Across The Globe.
Teamwork
- At Top Choice Holidays Demonstrated Excellent Teamwork Skills In A Busy Financial Environment, Such As An Ability To Listen To Clients And Managers, Perform My Role To A High Level And Support Colleagues, Resulting In Promotion.
Administration
- Excellent Ability To Plan Ahead And Manage Time Effectively, For Example, Managing Complex Roles During My Internship At Top Choice Holidays.
- Gathered Data From A Wide Range Of Sources During My Dissertation Whilst Balancing My Other Studies And Two Jobs, Resulting In A 73% Grade.
Experience Of Travellers’ Needs
- Recent Travel Consultancy Experience Gives Me An In-depth Understanding Of The Expectations Of Holiday Customers And The Competitive Nature Of The Industry.
- International Travel Experience Gives Me An Empathy With Travellers And A Passion For Helping Them Find A Unique Holiday Experience.
Initiative
- Self-funding An Evening Course In Bookkeeping During My First Accountancy Role Demonstrated My Ability To Plan Ahead And Take Control Of My Career.
- Successful Study And Work Show That I Can Creatively Develop My Skills And Experience And Adapt To New And Different Environments.
Sales Knowledge
- Wide Experience Of Financial Roles Gives Me An Awareness Of The Tight Monetary Pressures Which Drive Service Industries.
- Raised Sales At The Dogs Protection League By 12% By Up Selling Add-on Packages To New And Existing Customers.
Languages
English
AdvancedSpanish
AdvancedFrench
IntermediateEducation
Oct 2008 - Jun 2011
Buckinghamshire Edge University
BA International Business Studies with Spanish · International Business Studies with Spanish · High Wycombe, United Kingdom
Oct 2000 - Jun 2007
Freebridge School
United Kingdom
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