Gavin Ewan
Senior Technical Recruiter
Erfahrungen
Senior/Lead Technical Recruiter and COO
Vindler ITalents Academy (VITA)
Led a team of 3 and drove up business development figures, candidates sourced into the pipeline and lowered the average time-to-fill for vacancies. Managed the entire technical recruitment process from sourcing through to post-probation reviews, also increasing both candidate and client satisfaction.
Sourced technical candidates for many specialised technical roles within companies spread across Europe, including data experts, developers, DevOps, IT system administrators and sales engineers.
Pre-screened sourced candidates for both technical and cultural fit, reducing the time spent by hiring managers weeding out candidates with poor fit.
Interviewed candidates in order to determine their levels of role-specific knowledge, and their potential fit within client businesses.
Provided coaching and interview preparation for candidates.
Carried out reviews with candidates after placement to ensure that both clients and candidates were happy and that candidates remained within their new roles.
Worked with a number of ATS systems based on client resources and needs, including Personio, Lever and Team Tailor.
Constructed a CRM/ATS system for VITA using the open-source Odoo software delivering significant savings in time and efficiency.
Data Analyst
The Debt Surgery
- Acquisition, cleaning and presentation of data on consumer debt problems in Scotland/UK. This has been used by the charity founders to seek additional funding.
- Maintaining data held by the charity and production of insights when required for presentations.
- Use of SQL to access data, and R/Python for more complicated manipulation of data, and to produce visualisations.
Ethical Hacker/Security Researcher
Independent
Research:
- Key topics in the world of information security, including web application security, social engineering, technical social engineering attacks, and the economics of false positives in Intrusion Detection Systems (IDS)
Presentations:
- Worldwide presentations at top-tier information security conferences
Publications:
- Paper on social engineering attacks that is still in use by academics worldwide to this day.
Sales Manager
Scottish and Southern Energy
Spearheaded a team of direct sales agents, inspiring team performance daily using proven behavioral-based coaching, motivation, and management methodologies.
Provided training and coaching both in the field and in a classroom setting in order to help sales agents exceed team and personal targets.
Implemented a 'service-led' selling methodology that put the customer at the centre of every sale, increasing customer satisfaction and lowering cancellations by around 45%.
Led the highest performing team in the country, averaging weekly sales that were at least 30% over target and 20 – 30% higher than that of the nearest competitor.
Consistently achieved personal sales targets, regularly achieving sales figures between 30 – 50% over target.
Took responsibility for the recruitment and selection of new members of the sales team, and members of other sales teams throughout the country.
Senior Mortgage and Protection Adviser
Banco Santander
Provided financial advice to customers and sold appropriate mortgage and insurance products within a heavily regulated market.
Recognised as the 2nd top-performing mortgage adviser in the entire UK within 6 months of joining.
Trained and coached staff in order to generate referral business, seeing an uplift of 25% in referrals from non-sales staff.
Nurturing and development of relationships with outside businesses to provide external referral business.
Owner
Jacobite Finance
Owned and operated a local mortgage and insurance advice company. Sourced, recruited and led a team of 3 independent mortgage advisers. Created business presence online and acted as both developer/administrator of company web site used not only to market business, but also handle customer enquiries. Sold the business at a profit and exited after being headhunted for a role with a leading UK bank (Abbey, later Santander).