Analyzed and labeled short-video content to identify and reduce repeated content, improving user experience.
Provided language expertise to project managers, offering insights on linguistic challenges.
Assisted in quality analysis and collaborated with internal and client teams to align policy understanding.
Delivered constructive feedback to enhance annotation accuracy and resolve quality issues.
Ensured consistency in content moderation through calibration sessions with stakeholders.
Nov 2021 - Mar 2023
1 year 5 months
Content Moderator
Vaco
Exceeded daily goals, driving new customer acquisition through content moderation.
Maintained high-quality content reviews with exceptional attention to detail, consistently ensuring accuracy.
Contributed to meetings, discussing findings, and making ongoing recommendations.
Jul 2021 - Dec 2021
6 months
Puerto Rico
Marketing Assistant
CEGsoft
Audited social media accounts and website to improve performance.
Assisted in market research and analysis to identify industry trends, competitor activities, and consumer behavior, providing valuable insights for strategic decision-making.
Supported marketing campaign planning and execution, contributing to successful outcomes.
Developed KPIs and metrics through research and data analysis to measure enterprise impact and success.
Nov 2020 - May 2021
7 months
San Juan, Puerto Rico
Marketing Assistant
TAIS
Collaborated with the marketing team to develop and execute integrated marketing campaigns across various channels.
Created engaging copy for social media posts, promotional emails, and marketing collateral.
Managed social media accounts, including customer service interactions.
Measured and reported marketing initiative results, providing valuable insights.
Jan 2020 - Apr 2020
4 months
San Juan, Puerto Rico
Content Marketing Intern
Keteka
Created and edited on-brand content for the website and blog.
Optimized content for SEO and conversions, resulting in improved performance.
Analyzed web traffic to identify opportunities for improvement.
Implemented a content marketing plan, driving increased website conversions and visits.
Languages
Spanish
Native
English
Advanced
French
Intermediate
Education
MIOTI Tech & Business School
Masters in Data Strategy & Analytics · Madrid, Spain
Sacred Heart University
Masters in Digital Marketing · San Juan, Puerto Rico
University of Puerto Rico
Bachelor of Arts · Foreign Languages · San Juan, Puerto Rico