Reinhold Mathmann
Business Analyst, Proxy PO, Epic Owner, Quality Assurance
Experience
Apr 2019 - Apr 2025
6 years 1 monthBusiness Analyst, Proxy PO, Epic Owner, Quality Assurance
Digital Charging Solutions
- Design and supervise implementation, testing and rollout of end-to-end processes and system integrations (frontend & backend)
- Integrate with OEMs (Daimler, BMW/MINI) and CPOs (Ionity and others)
- Introduce CPO discount packages with lifecycle processes
- Implement consenting process for GTC & tariff updates and marketing opt-ins via SAP Emarsys
- Automate blocking/unblocking of customers and integrate MS Dynamics CRM and proprietary 3rd level tool
- Coordinate migration and go-live of new fleet portal
- Migrate PSP from Datatrans to Adyen (credit card, PayPal) and integrate SEPA/BACS with Adyen via webhooks
- Support and enhance OpenInformer billing engine: Oracle→PostgreSQL migration, PostgreSQL upgrade, regression test suite, performance troubleshooting, invoice relocation to Azure Storage
- Identify and analyze fraud cases and implement countermeasures
- Provide problem management, incident support and hypercare after major rollouts
Apr 2017 - Mar 2019
2 yearsBusiness Process Analyst, Tester / Quality Assurance, Rollout Coordinator
Open Telematics Platform
- Create and coordinate business/system proposal for integration of time series telematics data and forwarding to 3rd parties
- Develop exploration concept for NoSQL database for telematics data
- Design end-to-end process for legal updates of TAC and DPP
- Prepare business proposal for rollout to China
- Record as-is processes and conduct delta analysis of EMEA platform
- Perform functional/non-functional requirements engineering
- Design target business processes, solution alternatives, use cases, logical data model and IT architecture
- Create epics and user stories, ensure quality of feature specifications
- Implement MS Excel macros with REST interfaces for policy upgrades
- Manage change requests, test and acceptance, troubleshooting
- Coach business and IT teams and coordinate EMEA & NA rollout
Oct 2014 - Jun 2017
2 years 9 monthsHead of Business Design, Requirements Engineer, Lead Analyst, Proxy PO, Tester / QA
Global Customer Data Management
- Integrate various client frontends/backends into central customer data platform
- Advise on platform construction and development
- Manage and represent business design team; onboard and coach members
- Track and present project status and costs
- Engage with clients/partners for successful system integration
- Identify and elaborate development potentials and support requirements capturing
- Define work packages, estimate effort for FD RG1/RG2 creation, implementation and testing
- Specify FD RG1/RG2 documents and create backlog items (epics, stories, tasks)
- Coordinate implementation with product owners and development teams
- Perform configuration, testing and acceptance of software deliveries
May 2014 - Oct 2014
6 monthsData Quality Analyst
Automotive OEM Telematics
- Define and reconcile data quality metrics/KPIs for Vehicle Online Apps content
- Implement metrics & KPIs in Talend Open Studio with provider interface integration
- Monitor provider content metrics and KPIs
- Support RFQ/tender, provider nomination and selection
- Coach internal staff on monitoring tool usage and further provider interface integration
Sep 2013 - Apr 2014
8 monthsRequirements Engineer, Business Process Analyst
Automotive OEM Production
- Conduct as-is and weak point analysis of existing application
- Identify and elaborate usability, reporting, offline and mobile improvements
- Perform functional requirements engineering
- Create change requests and business specifications
Sep 2013 - Apr 2014
8 monthsSystem / Content Integrator, Data Quality Analyst, Tester
Automotive OEM Telematics
- Design integration of eMobility content via web services or CSV
- Create CRs, interface specifications, contracts and SLAs
- Onboard and support global content providers during integration
- Coordinate and execute functional/technical tests via SoapUI and accept deliveries
- Report progress to contracting authority
Jan 2012 - Aug 2013
1 year 8 monthsDesign Lead ‘Customer Module’, Requirements Engineer, BPA, Tester / QA
Automotive OEM Telematics
- Design Business Integration Platform modules (Order2Cash OPSC Gold & Ericsson Order Care)
- Perform functional/non-functional requirements engineering
- Detail lifecycle management processes in BPMN and specify use cases
- Lead business design for customer module and coordinate integration with two purchasing products
- Create and coordinate CRs, interface specifications and contracts
- Test, accept software deliveries and engage solution providers
- Coach internal client staff and colleagues
Aug 2011 - Dec 2011
5 monthsBusiness Process Analyst
Automotive OEM Telematics
- Create system proposal for ConnectedDrive account management for BMW i
- Perform functional/non-functional requirements engineering
- Analyze and enhance business processes for eMobility features
- Specify use cases, update data model, design authorization model, masks and dialogs
- Update IT architecture, define integration scenarios and interfaces
- Introduce BMW i specific CRs into account management solution
Feb 2009 - Jul 2011
2 years 6 monthsBusiness Process Analyst, Application Management, Rollout Coordinator
Automotive OEM Procurement & Sourcing
- Design and roll out CBD (cost breakdown) and WSA (value analysis) processes including web form
- Maintain and redesign ESL B2B application
- Model and prototype tire sourcing optimization via operations research
- Integrate CBD and WSA into STAR sourcing platform
- Develop IT methodologies and templates for procurement department
- Coach internal staff and onboard new colleagues
Jun 2008 - Aug 2009
1 year 3 monthsFreelance Senior IT-Consultant, Business Analyst, Requirements Engineer, Senior Consultant
Atos Origin GmbH
Jun 2008 - Jan 2009
8 monthsALM Process Consultant
Industry-independent
- Consult and persuade projects on predefined ALM processes/tools
- Accept ALM implementations and rollout ALM processes/tools
- Prepare and execute roadshows for ALM marketing
Mar 2008 - May 2008
3 monthsBusiness Process Analyst
Automotive OEM Aftermarket
- Prepare feasibility study for online integration of service processes/systems in motorcycle workshops
Oct 2007 - Oct 2007
1 monthTechnical Engineer
Automotive OEM Aftermarket
- Analyze existing interfaces with inbound/outbound processing
- Design IT architecture for data provision via SAP XI 3.0
- Document interface specifications
May 2007 - Feb 2008
10 monthsSoftware Developer
Automotive OEM Aftermarket / Dealer Management
- Design and implement SOAP Web Services in DMS landscape
- Extend backend business logic for various dealer management systems
Nov 2006 - Apr 2007
6 monthsIT Solution Architect, IT System Architect
Automotive OEM Procurement & Sourcing
- Record as-is system landscape for procurement and sourcing projects
- Gather non-functional requirements and consult on solution alternatives
- Architect integration of SAP products into existing landscape
- Prepare conceptual, functional and execution IT architecture views and documents
Sep 2005 - Oct 2005
2 monthsIT Project Lead, IT Solution / System Architect, Software Developer, Build & Deploy, Support
IT Marketing
- Design RFID-based personnel logistics trade fair scenario: label printing, recognition, visitor recording and evaluation
- Architect RFID HW/SW, .NET application, Access DB, VB, text-to-speech, Outlook integration, scan HW/SW
- Implement, build, deploy and support application during event
Aug 2005 - Nov 2006
1 year 4 monthsAssistant Project Lead, IT Solution Architect, Software Developer, Internal QA
Automotive OEM Logistics and Purchasing
- Deliver B2B quality assurance application for vehicle ramp-up management
- Implement backend business logic and QA system proposal
- Prepare IT concept and model process-specific business logic via MDA
- Conduct quality assurance and testing
Jan 2004 - Dec 2005
2 yearsIT Project Lead, Application Manager
Automotive OEM Procurement & Sourcing
- Lead and manage client-side IT projects and maintenance for procurement applications: SpeedBuy, webGPS, LBS, ELiDa, GPLS, sapGPS
- Coordinate IT providers, business departments, operations in all ITPM phases
- Perform QA reviews, troubleshooting and application maintenance responsibilities
- Conduct migrations, performance tuning and blueprint evaluations
Nov 2003 - Dec 2003
2 monthsPerformance Analyst, Software Developer
Automotive OEM Distribution
- Analyze and tune performance of J2EE-based B2B application using JAMon and Presize
- Relocate query logic to Oracle DB, use materialized views and hints
- Tune logging, caching and document results
Aug 2003 - Oct 2003
3 monthsSoftware Developer, Build Manager
Automotive OEM Procurement & Sourcing
- Implement PL/SQL procedures for DB import and business logic
- Build, deploy and coordinate transfer to production
- Prepare approval documents, operating orders, LoadRunner and configuration scripts
Jul 2003 - Aug 2003
2 monthsRollout Manager
Automotive OEM Procurement & Sourcing
- Web-enable host-based purchasing system functions
- Prepare approvals, operating orders, LoadRunner and configuration scripts
Oct 2002 - Jul 2003
10 monthsSolution Consultant, IT System Architect, Software Developer
Automotive OEM Distribution
- Design and implement B2B application for vehicle distribution (CPI)
- Prepare business proposal and system concept with ERM model and IT architecture
- Set up interface contracts, test specs and assist in effort estimation
- Develop backend business logic, master data interfaces and support frontend implementation and rollout activities
Sep 2001 - May 2008
6 years 9 months(Proxy) Product Owner, Senior Technical Consultant
Cirquent GmbH (formerly Softlab GmbH)
Feb 1999 - Aug 2001
2 years 7 monthsSystems Developer
debis Systemhaus GEI
Aug 1974 - Jan 1999
24 years 6 monthsProgrammer
Hoesch AG
Summary
Solution and quality oriented working style with a lot of initiative and a friendly nature.
As an experienced freelance Business Analyst, Requirements Engineer and (Proxy) Product Owner, I specialize in bridging the gap between business requirements and technical solutions. With my experience in agile (SAFe, Scrum, Kanban) and classic (waterfall) project management methods, I provide support from requirements gathering, (E2E) process and system design through implementation, integration and testing to rollout and launch. I am available to Incident and Problem Management for questions and hands-on troubleshooting.
My core competencies are in requirements engineering, process modelling (BPMN, EPK, UML) and interface design, and I have a proven track record in system integration, collaboration with various stakeholders and quality assurance. I ensure smooth project execution by coordinating and coaching cross-functional teams.
Functionally and methodologically, I can contribute knowledge in software industrialisation of ALM processes, data quality metrics and operations research.
My technical background includes architecture design, pro-code development (J(2)EE/Java, RDBMS/SQL, Swagger/REST), but also low-code development at beginner level.
Complex integrations (SAP, MS Dynamics, Adyen), scalable architectures and process optimization complete my profile.
Skills
- Many Years Of Experience In Various Roles In Agile (Scrum, Kanban) And Classic (Waterfall) It Projects
- Consulting Expertise At The Interface Between Business And It
- Design Of New Solutions (Process, System, Component, Feature, Interface Et Al.)
- Project Management And Application Care With Maintenance Responsibility For Individual And Purchased Solutions
- Pro-code Development With Focus On J(2)ee, Rdbms/sql (Implementation, Build And Deploy, Test, Integration, Installation)
- Hands-on Troubleshooting
- Collaboration With Product Owners And Scrum Teams And Involvement In Agile Processes, Events And Activities
- Collaboration And Coordination With Stakeholders On Requirements, Design And Conception
- Collaboration With Partners, Clients And Project Members In Software Development And System Integration
- Coordination Of Involved Development Teams With Monitoring And Quality Assurance Of The Results
- Onboarding, Coaching And Guiding Of Project Members And External It Service Providers
- Software Industrialisation, I.e. Modelling, Rollout And Presales Of Alm Processes And Tools
- Definition And Low-code Development Of Data Quality Metrics And Kpis
- Application Of Operations Research Methods To Optimisation Problems
- Agile (Safe, Scrum, Kanban With Jira, Confluence, Miro): Creation, Refinement And Prioritization Of Product Backlog Items Such As Epics, User Stories, Fd Rg 1 And 2 (Feature Description Maturity Level 1 And 2)
- Waterfall (Usually As Per Itpm): Creation Of Business, System, It, Interface, Architecture And Exploration Concepts With Checklist-based Acceptance In Line With The Project Phase
- Recording Of As-is Processes And System Landscapes, Including Weak Point Analysis
- Requirements Engineering (In Word And Excel, Confluence And Jira, And Tools Like Hp Qc Or Doors)
- End-to-end Design Of Target Business Processes (As Bpmn, Epk, Pseudo-formal In Powerpoint, Visio, Draw.io Et Al.)
- Use Case Specification (Using Templates And Uml Diagrams, E.g. In Magicdraw, Visio)
- Identification, Design And Evaluation Of Solution Alternatives
- Data And Object Modelling (Using Erm And Uml Diagrams)
- Architectural Design Of Systems And Platforms (Conceptual, Functional, Execution Ita Views) And Software
- Interface Design, Including Creation Of Interface Specifications, Interface Contracts And Technical Annexes
- Creating, Coordinating And Controlling Change Requests To Surrounding Systems
Languages
German
NativeEnglish
AdvancedEducation
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Graduate Mathematician · Mathematics · Germany · Excellent
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Mathematical-Technical Assistant (IHK qualification, Coal and Steel Industry, Mainframe) · Germany
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German Abitur · Germany
Certifications & licenses
ITPM
OOA/OOD using UML
VisualAge for Java
mySAP EP
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