Recommended expert
Pedja Marovic
Project Management Process Lead
Experience
Mar 2023 - Present
2 years 11 monthsProject Management Process Lead
Noventiq Services
- Delivering complex projects end-to-end within time, budget, to meet the defined KPIs and strategic goals
- Implement and improve the project management methodologies and processes
- Lead global project management processes adoption and coach delivery teams on processes execution
- Ensure professional competence and development of project management community
- Manage implementation, roll-out, and development of project management information systems & tools from the process perspective
- Participate in post-M&A roll-out of global processes in new delivery units
- Develop and deliver presentations and training
- Ensure process metrics control and KPIs reporting accuracy
- Conduct regular and ad-hoc process audits
- Collect feedback from delivery teams to feed into a continual improvement plan
- Ensure data centralization, consolidation, and sharing
- Coordinate multiple parties, maintain communication between stakeholders, and run awareness campaigns
Nov 2017 - Feb 2023
5 years 4 monthsSenior Project Manager
Yettel Hungary
- Delivering complex projects end-to-end within time, budget, to meet the defined KPIs and strategic goals
- Lead and motivate complex project organization including collecting business requirements, designing solution with all needed integrations and security aspects (connectivity, OS hardening and application security designs)
- Prepare project related decision materials including project proposal, project charter, project schedule, budget, resource plan or any other based on agile methodology
- Analyze risks and define mitigation plans to get necessary decisions made
- Track project progress and provide regular reporting to stakeholders and management
- Manage escalation flow, resolve issues and initiate corrective actions as appropriate
- Manage dedicated resources during the project according to the approved resource plan and business priorities
- Forecast, follow-up and report on the project budget consistently
- Manage change management processes
- Mentor colleagues regarding methodology and coach them (waterfall and agile)
- Actively participate in knowledge sharing within the project management team
Sep 2015 - Nov 2017
2 years 3 monthsEurope Governance, Future Operating Model
Telenor IT Partner
- Part of regional team responsible to manage the common European BSS solution from architecture, vendor management, demand management and performance management perspective
- Develop the future operating model between all vendors and business units, third party and legacy vendors
- Develop a common demand management process
- Develop a common service management (operational) process
- Formulate and manage service level processes and procedures to ensure SLAs, OLAs and relevant contracts are developed and administered consistently
- Analyze and report on performance against service level agreements to highlight inconsistencies and guide remediation activities
- Develop, refine and communicate the common operating model to provide clear guidelines and standards for service delivery
- Develop and communicate costing chargeback models for future operating model service delivery to enable business units to budget appropriately
- Develop and implement strategy and policy for common system operations
- Develop a highly efficient model without compromising quality
- Ensure compliance with all relevant regulatory and other requirements
- Support local deployment projects across business units
- Align with local IT operations teams
Sep 2014 - Oct 2015
1 year 2 monthsIT Operation and TPM
Telenor Bank
- Serve as member of the IT team with technical project management responsibilities for Telenor Bank projects including implementation and deployment planning
- Coordinate relevant internal IT teams
- Improve operational systems, processes and policies in support of organization’s mission, including better management reporting, information flow and organizational planning
- Play a significant role in long-term planning, including initiatives geared toward operational excellence
Jul 2014 - Sep 2014
3 monthsCustomer Systems Expert, Customer Systems Area
Telenor Montenegro
- Manage introduction of new systems related to external and internal customers
- Introduce new features and functionalities of systems
- Perform project management and technical project management
- Manage vendors, follow up problem reporting and provide solutions by vendor, ensuring vendor projects are delivered according to plan and agreed quality
- Design solution and system architecture
- Lead teams of external developers
- Prepare development specifications for external vendors and outsourcing companies
- Write and update related documentation
- Test new services and features in development environment
- Configure customer systems
- Manage development of various interfaces towards external systems
- Manage upgrades, customizations and testing of new versions of customer systems and mediation devices
- Ensure architecture of customer systems aligns with overall technology architecture
- Maintain relationship and communication with external partners
- Create and continuously update documentation of the solutions
Mar 2012 - Jul 2014
2 years 5 monthsSystem Delivery Manager
Telenor ASA
- Manage multiple project streams within the Global ERP program for finance and accounting including infrastructure development, system integration, application configuration, release management, testing and training
- Develop detailed plans and follow up for project streams
- Initiate and run team structures using a combination of local experts and consultants, emphasizing cost-effective off-shore resources
- Develop, update and implement GERP system blueprint and serve as owner of the solution blueprint in the program
- Implement the system blueprint in business units, approve local gaps and propose solutions
- Collect and deliver security requirements on network connectivity, infrastructure security and solution/application levels
- Approve business unit specific Oracle and non-Oracle system deviations
- Participate in steering committees of projects to implement non-Oracle systems in Telenor business units
- Approve high-level and detailed design documents
- Participate in the change control board
- Provide feedback on development costs, changes in solution and vendor contributions for core and non-core systems
- Ensure program toll-gates are clear and participate in go/no-go decisions
- Coordinate IT environments (test, production) and manage licenses
Jan 2000 - Mar 2012
12 years 3 monthsServices and Mobile Systems Development Manager
Telenor Montenegro
- Integrate Siebel CRM with new billing system (LOKI 2010)
- Integrate internal developed services including SMS services used by end-users and My Menu self-service system for activating add-ons
- Lead full lifecycle of CRM implementation (2009) including gathering business requirements, defining technical and architectural requirements, evaluating solutions, negotiating with vendors, business process analysis and design, functional specification for Siebel integration, data analysis and legacy application integration, data quality assessment, methodology and documentation, and interfacing with sales, customer service, marketing and IT teams
- Lead full lifecycle of prepaid registration implementation (2007) including gathering business requirements, defining technical and architectural requirements, evaluating solutions, negotiating with vendors, business process analysis and design, functional specification for integration with Comverse prepaid system using SOAP web service, methodology and documentation, and IT team interfacing
- Lead full lifecycle of sales tracking system implementation (2007) including gathering business requirements, defining technical and architectural requirements, evaluating solutions, negotiating with vendors, business process analysis and design, application integration with ERP (Navision), methodology and documentation, and interfacing with sales and IT teams
- Gather business requirements, evaluate vendor offers, design network solution, choose and implement device management system, event payment solution and content platform, and operate the platform daily after implementation (GPRS/MMSC Implementation 2004)
- Supervise computer programmers and systems analysts and serve as project leader for systems projects
- Lead, manage and organize software development activities and resource utilization for consumer and internal applications
- Design architecture for applications and systems integrated across various platforms
- Identify and translate system requirements into technology architecture and design documentation
- Ensure Promonte IS/IT SOX compliance and enterprise architecture governance
- Participate in company strategy meetings and rolling forecast process
- Participate in contest activities on service delivery platform
Skills
- 20+ Years Mobile (Gsm) Experience
- 20+ Years Telecommunication, It Experience And Project Management Experience
- 20+ Years Management Experience And 9 Years Of Experience In Managing People
- In Depth Understanding Technical Aspects Combined With A Good Business And Commercial Understanding
- Skilled With Computer Systems, Software
- Experience With Implementing Security Requirements On Network/connectivity, Os And Application Levels
- Skilled At Organizing Complex Projects, Defining Project Priorities, And Delegating Tasks
- Self-starting, Goal-oriented Strategist Whose Confidence, Perseverance And Vision Promote Success
- Quickly Learn Procedures And Methods
- Technical Curiosity Allowing Me To Feel Confident In An High-tech Environment
- Major Strengths In Planning, Problem Solving And Communication
- Highly Imaginative With Many Innovative Ideas
- Demonstrated Record Of High Performance Standards, Including Attention To Schedules, Deadlines, Budgets And Quality Work
- Can Easily Break A Large Project Down Into Smaller Pieces, Prioritize Goals, Work Under Short Deadlines Without Sacrificing Creativity
- Work Well In A High-pressure Environment
- Open Minded, Hardworking And Co-operative
- Team Player But Also Act Individually When Is Needed. Proven Negotiation Skills
- Energetic, Have Initiative And Flexibility
Languages
Serbian
NativeEnglish
AdvancedEducation
Oct 1990 - Jun 1995
Faculty of Computer Science
Computer Science · Podgorica, Montenegro
Certifications & licenses
PRINCE2 Certificate
PRINCE2 Foundation Certificate
Profile
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Frequently asked questions
Do you have questions? Here you can find further information.
Where is Pedja based?
Pedja is based in Budapest, Hungary.
What languages does Pedja speak?
Pedja speaks the following languages: Serbian (Native), English (Advanced).
How many years of experience does Pedja have?
Pedja has at least 26 years of experience. During this time, Pedja has worked in at least 7 different roles and for 6 different companies. The average length of individual experience is 3 years and 8 months. Note that Pedja may not have shared all experience and actually has more experience.
What roles would Pedja be best suited for?
Based on recent experience, Pedja would be well-suited for roles such as: Project Management Process Lead, Senior Project Manager, Europe Governance, Future Operating Model.
What is Pedja's latest experience?
Pedja's most recent position is Project Management Process Lead at Noventiq Services.
What companies has Pedja worked for in recent years?
In recent years, Pedja has worked for Noventiq Services and Yettel Hungary.
Which industries is Pedja most experienced in?
Pedja is most experienced in industries like Telecommunication, Information Technology (IT), and Banking and Finance.
Which business areas is Pedja most experienced in?
Pedja is most experienced in business areas like Project Management, Information Technology (IT), and Customer Service. Pedja also has some experience in Operations.
Which industries has Pedja worked in recently?
Pedja has recently worked in industries like Telecommunication and Information Technology (IT).
Which business areas has Pedja worked in recently?
Pedja has recently worked in business areas like Project Management and Information Technology (IT).
What is Pedja's education?
Pedja attended Faculty of Computer Science for Computer Science.
Does Pedja have any certificates?
Pedja has 2 certificates. These include: PRINCE2 Certificate and PRINCE2 Foundation Certificate.
What is the availability of Pedja?
Pedja will be available from February 2026.
What is the rate of Pedja?
Pedja's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.
How to hire Pedja?
To hire Pedja, click the Meet button on the profile to request a meeting and discuss your project needs.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
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Market avg: 570-730 €
Market avg: 570-730 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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