Khaled Al mahayni - Chief Information Officer / Digital Factory Leader

Recommended expert

Trier, Germany

Experience

Dec 2020 - Present

5 years 2 months

Luxembourg

Chief Information Officer / Digital Factory Leader

EY

Built, led, and directed a global team of 350+ FTE across Luxembourg, Germany, Poland, Romania, Tunisia, Philippines, and India to drive delivery and transformation through smart solutions and platforms.
Managed a product/platform portfolio exceeding €25M, linking investment to measurable outcomes.
Delivered two client-facing platforms: FMSP Financial Managed Services Platform (30+ products for Tax and Consulting) and Fund Audit Platform (Genesis).
Launched an internal digital platform (employee facing) with 15+ tools for internal functions Finance, HR, and QRM.
Established and executed the AI strategy (data extraction, generation, exploration) to unlock productivity and create new data driven solutions and opportunities.
Deployed M365 Copilot, GitHub Copilot, and Copilot Agents locally in Luxembourg to more than 40% of the EY Luxembourg users.
Led the migration of EY Luxembourg from on-prem to Microsoft Azure cloud, improving scalability, resilience, and security.
Instituted a product-centric operating model (OKRs, portfolio & demand management, release governance) and delivery standards (DevSecOps, SRE, QA automation) with InfoSec metrics.

Nov 2018 - Nov 2020

2 years 1 month

Frankfurt, Germany

Head of Product Management

LPA

Launched new capabilities and features, improving client satisfaction.
Collaborated with industry groups to standardize templates and anticipate regulatory changes.
Formalized pricing and packaging with finance and go-to-market teams.
Integrated market data (Refinitiv, IHS Markit, ICE) for transaction cost calculations.
Introduced adoption, NPS, and ARR contribution metrics to guide product and feature prioritization and investment decisions.

Aug 2016 - Oct 2018

2 years 3 months

Frankfurt, Germany

Senior Business Expert / Senior Consultant

LPA

Led end-to-end implementations of asset management and regulatory reporting solutions; collaborated with software teams and industry working groups.
Translated regulatory changes into product requirements and reusable solution patterns.
Participated in EU industry working groups to shape regulatory interpretation for European Standard Templates (ExT).
Delivered complex client programs across Europe for asset management and insurance companies.
Delivered EU/UK costs and charges disclosures and managed UK regulatory templates.
Coordinated with development teams to manage dependencies and sequence releases.
Improved post-go-live support by enhancing documentation and automation.

Oct 2010 - Dec 2014

4 years 3 months

Damascus, Syrian Arab Republic

Head of Risk Management

United Gulf Bank

Directed enterprise risk (credit, market, operational, information security) and led Basel II/III implementation; reported to executive committees.
Built risk frameworks, policies, and reporting; strengthened governance and oversight.
Guided model and data improvements supporting regulatory capital and compliance.
Coordinated Basel II/III gap analysis and capital calculations with the central bank and board of directors.
Strengthened information security and business continuity planning.
Partnered with audit and compliance functions to ensure regulatory adherence.

Aug 2006 - Sep 2010

4 years 2 months

Damascus, Syrian Arab Republic

Risk Manager & Internal Audit

International Bank for Trade & Finance

Developed risk policies, managed compliance, and conducted internal audits; produced audit reports and contributed to annual audit planning.
Delivered complex cross-border programs; streamlined reporting and reduced manual effort.
Produced regular risk reports for committees and the board.
Conducted risk-based assessments and tracked remediation.
Supported audit planning and control environment improvements.

Summary

Global products & platforms leader and CIO with 20+ years delivering large-scale software engineering, SaaS platform configuration, and global deployments in Big Four and RegTech environments. Built and led 350+ FTE across 7 countries at EY, operating €25M+ product/platform portfolio tied to measurable business outcomes. Combines product-centric leadership (roadmaps, portfolio & demand management, OKRs) with governance (risk, security, compliance) to align investments with strategy and value. Trusted C-suite partner adept at navigating complex, matrixed, and global stakeholder ecosystems.

Driven by a passion for transformation, I have spent the last 20 years building and leading teams for the future. Most recently, in under five years, I built and scaled the Digital Team at EY to over 350 FTEs, earning two prestigious EY EMEIA FS awards – Innovation Champion FY24 and EY EMEIA FS Award – Smart Services FY22.

Skills

Digital Transformation & Innovation: Global Technology & Product Leadership, Ai & Genai Integration, Cloud Strategy, Automation & Emerging Tech
Product & Platform Leadership: Product & Platform Strategy (Saas/paas), Client-centric Innovation, Go-to-market (Gtm) Partnership
Governance & Compliance: It Governance & Regulatory Technology (Regtech), Qrm & Infosec, Operating Model & Change Leadership
Strategic Leadership & Value Delivery: It Strategy Alignment, Multi-million € Portfolio Management, Demand & Financial Management (P&l/finops), Value Realization & Okrs
Operational Excellence: Agile Delivery & Process Improvement, It Service Management People Leadership: Talent Building, Coaching & Culture, Cross-border Team Leadership
Stakeholder Engagement: C-level Collaboration, Global Portfolio Prioritization, Vendor Management

Languages

Arabic

Native

English

Advanced

German

Intermediate

Education

Oct 2015 - Jun 2017

Coburg University of Applied Sciences

MBA · Financial Management · Coburg, Germany

Oct 2012 - Jun 2014

Higher Institute of Business Administration

MSc · Finance Science · Syrian Arab Republic

Oct 2007 - Jun 2009

Arab Academy for Banking & Finance

MSc · Banking Science · Syrian Arab Republic

...and 1 more

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Chief Information Officer / Digital Factory Leader

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Summary

Skills

Languages

Education

Coburg University of Applied Sciences

MBA · Financial Management · Coburg, Germany

Higher Institute of Business Administration

MSc · Finance Science · Syrian Arab Republic

Arab Academy for Banking & Finance

MSc · Banking Science · Syrian Arab Republic

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