Khaled Al Mahayni
Chief Information Officer / Digital Factory Leader
Experience
Chief Information Officer / Digital Factory Leader
EY
- Built, led, and directed a global team of 350+ FTE across Luxembourg, Germany, Poland, Romania, Tunisia, Philippines, and India to drive delivery and transformation through smart solutions and platforms.
- Managed a product/platform portfolio exceeding €25M, linking investment to measurable outcomes.
- Delivered two client-facing platforms: FMSP Financial Managed Services Platform (30+ products for Tax and Consulting) and Fund Audit Platform (Genesis).
- Launched an internal digital platform (employee facing) with 15+ tools for internal functions Finance, HR, and QRM.
- Established and executed the AI strategy (data extraction, generation, exploration) to unlock productivity and create new data driven solutions and opportunities.
- Deployed M365 Copilot, GitHub Copilot, and Copilot Agents locally in Luxembourg to more than 40% of the EY Luxembourg users.
- Led the migration of EY Luxembourg from on-prem to Microsoft Azure cloud, improving scalability, resilience, and security.
- Instituted a product-centric operating model (OKRs, portfolio & demand management, release governance) and delivery standards (DevSecOps, SRE, QA automation) with InfoSec metrics.
Head of Product Management
LPA
- Launched new capabilities and features, improving client satisfaction.
- Collaborated with industry groups to standardize templates and anticipate regulatory changes.
- Formalized pricing and packaging with finance and go-to-market teams.
- Integrated market data (Refinitiv, IHS Markit, ICE) for transaction cost calculations.
- Introduced adoption, NPS, and ARR contribution metrics to guide product and feature prioritization and investment decisions.
Senior Business Expert / Senior Consultant
LPA
- Led end-to-end implementations of asset management and regulatory reporting solutions; collaborated with software teams and industry working groups.
- Translated regulatory changes into product requirements and reusable solution patterns.
- Participated in EU industry working groups to shape regulatory interpretation for European Standard Templates (ExT).
- Delivered complex client programs across Europe for asset management and insurance companies.
- Delivered EU/UK costs and charges disclosures and managed UK regulatory templates.
- Coordinated with development teams to manage dependencies and sequence releases.
- Improved post-go-live support by enhancing documentation and automation.
Head of Risk Management
United Gulf Bank
- Directed enterprise risk (credit, market, operational, information security) and led Basel II/III implementation; reported to executive committees.
- Built risk frameworks, policies, and reporting; strengthened governance and oversight.
- Guided model and data improvements supporting regulatory capital and compliance.
- Coordinated Basel II/III gap analysis and capital calculations with the central bank and board of directors.
- Strengthened information security and business continuity planning.
- Partnered with audit and compliance functions to ensure regulatory adherence.
Risk Manager & Internal Audit
International Bank for Trade & Finance
- Developed risk policies, managed compliance, and conducted internal audits; produced audit reports and contributed to annual audit planning.
- Delivered complex cross-border programs; streamlined reporting and reduced manual effort.
- Produced regular risk reports for committees and the board.
- Conducted risk-based assessments and tracked remediation.
- Supported audit planning and control environment improvements.
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Banking and Finance (12.5 years) and Professional Services (5.5 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Finance (10.5 years), Product Development (9.5 years), Audit (8.5 years), Information Technology (7.5 years), Business Intelligence (5.5 years), and Project Management (2 years).
Summary
Global products & platforms leader and CIO with 20+ years delivering large-scale software engineering, SaaS platform configuration, and global deployments in Big Four and RegTech environments. Built and led 350+ FTE across 7 countries at EY, operating €25M+ product/platform portfolio tied to measurable business outcomes. Combines product-centric leadership (roadmaps, portfolio & demand management, OKRs) with governance (risk, security, compliance) to align investments with strategy and value. Trusted C-suite partner adept at navigating complex, matrixed, and global stakeholder ecosystems.
Driven by a passion for transformation, I have spent the last 20 years building and leading teams for the future. Most recently, in under five years, I built and scaled the Digital Team at EY to over 350 FTEs, earning two prestigious EY EMEIA FS awards – Innovation Champion FY24 and EY EMEIA FS Award – Smart Services FY22.
Skills
- Digital Transformation & Innovation: Global Technology & Product Leadership, Ai & Genai Integration, Cloud Strategy, Automation & Emerging Tech
- Product & Platform Leadership: Product & Platform Strategy (Saas/paas), Client-centric Innovation, Go-to-market (Gtm) Partnership
- Governance & Compliance: It Governance & Regulatory Technology (Regtech), Qrm & Infosec, Operating Model & Change Leadership
- Strategic Leadership & Value Delivery: It Strategy Alignment, Multi-million € Portfolio Management, Demand & Financial Management (P&l/finops), Value Realization & Okrs
- Operational Excellence: Agile Delivery & Process Improvement, It Service Management People Leadership: Talent Building, Coaching & Culture, Cross-border Team Leadership
- Stakeholder Engagement: C-level Collaboration, Global Portfolio Prioritization, Vendor Management
Languages
Education
Coburg University of Applied Sciences
MBA · Financial Management · Coburg, Germany
Higher Institute of Business Administration
MSc · Finance Science · Syrian Arab Republic
Arab Academy for Banking & Finance
MSc · Banking Science · Syrian Arab Republic
Profile
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