Johnsey Kivoto
National Expert, ICT Technical Committee
Experience
National Expert, ICT Technical Committee
Kenya Bureau of Standards
- Contribute to the development of standards for the protection of information and ICT, including generic methods, techniques, and guidelines addressing both security and privacy aspects.
Multistakeholder Advisory Group (Volunteer)
The Kenya Internet Governance Forum (IGF)
- Participate in the development of a detailed programme for IGF meeting events, identifying themes while taking inputs from relevant stakeholders into account.
Founder and IT Manager
Defend Technologies
Lead and execute IT projects, including network upgrades, data center migrations, and the implementation of new technologies, ensuring projects are delivered on time and within budget.
Evaluate new technologies and business practices that streamline operation, reduce cost, increase revenue, and market share for clients.
Deep understanding of Information Security best practices, including risk assessment, vulnerability management, and incident response planning.
Analyze data, identify trends, and recommend improvements to optimize IT operations and enhance business efficiency.
Establish and maintain relationships with vendors, suppliers, contractors, partners, and other business contacts.
Design and implement robust IT infrastructures and effectively manage software, network, network security, and cloud infrastructure for clients.
Advise and implement IT operations best practices, policies, processes, and tools.
Utilize data to identify trends and implement improvements in line with business requirements.
Develop and advise strategies to improve IT functions and overall company growth.
Accomplishments:**
Participated in the development of a cybersecurity framework for SMEs.
Implemented IT solutions for operational efficiency and client growth.
Chairman, Board of Directors
Sunset Boulevard Management Company Phase 1 LTD
- Turned around Sunset Boulevard Estate from decline by rebuilding infrastructure.
- Streamlined operations by outsourcing cleaning, gardening, and landscaping services.
- Introduced performance-based contracts for the estate management company and critical service providers.
- Increased revenue collections from shareholders and reduced outstanding debt for service charges by KES 1.3 million within one year.
- Improved reporting by introducing periodic reports to shareholders.
Instructor and Mentor
Private IT Instructor
- Conduct physical and virtual training for Cisco Certified Network Associate & Fortinet.
Information Security Personnel
Casio Middle East FZE
- Safeguarded CASIO Middle East information against internal and external attacks.
- Enforced CASIO global IT policy in Middle East & Africa subsidiaries.
- Introduced employee information security awareness training.
- Regularly upgraded system software and hardware against emerging threats.
- Devised and implemented ICT policies to mitigate risks while maintaining scheduling and budget targets.
- Controlled user access and monitored security risks.
- Designed data recovery processes for emergencies, ensuring business continuity.
IT Manager
Casio Middle East FZE
Implemented CASIO global IT Governance and Information Security policy to mitigate cyber threats.
Conducted employee information security awareness programs.
Implemented CRM system to enhance customer engagement, making CASIO Middle East the first subsidiary in the CASIO group to implement CRM.
Set up the eStar application for Purchase, Sales & Inventory (PSI) planning and management system to improve coordination.
Deployed Powerpivot business intelligence system for enhanced data analysis and reporting in Supply Chain.
Implemented JD Edwards ERP, IBM Table Manager 1 (TM1), and Cognos Viewer to automate accounts, supply chain, and sales processes.
Installed e-learning system to streamline staff and partner training requirements.
Achievements:**
Optimized network security by implementing additional firewall functions.
Governed department budgets and forecasts to align IT services against financial targets.
Handled regional cybersecurity and improved compliance with data security and privacy operations.
Steering Committee Member
Swift Freight International LLC
- Represented Swift Freight International in the sale of business and systems split project with Barloworld Logistics covering Africa and Asia.
- Implemented IT infrastructure in new offices.
- Ensured business continuity during the sale project.
Group IT Manager
Swift Freight International LLC
- Supported Asia and Africa offices with IT services.
- Provided strategic direction and planning for IT systems within the group.
- Recruited and trained group IT staff.
- Managed projects, systems, networks, application upgrades, and support.
- Conducted IT & ERP training for end users and regional administrators.
- Implemented disaster recovery and business continuity plans.
- Migrated on-premise email services to cloud-computing platforms to facilitate multi-device access.
- Implemented Wide Area Network connectivity in China linking offices to a data center in Guangzhou.
- Deployed and trained on the eFreight ERP system, connecting to servers in Dubai and Africa for seamless intercompany data replication.
- Managed group IT budgets and optimized service delivery.
Regional IT Administrator – Africa
Swift Freight International LLC
- Connected Swift Freight International offices in Africa to a data center in Nairobi using Wide Area Network.
- Deployed eFreight ERP Suite in Africa offices with data replication to UAE and China servers.
- Implemented Citrix server for enhanced ERP application access.
- Organized and delivered IT & ERP training for Africa offices.
- Administered ERP servers, Citrix infrastructures, Lotus Notes/Domino, and network security.
- Prepared budgets and conducted systems evaluations for technology adoption and optimization.
IT Administrator
Votz Communications Limited
Corporate Sales Advisor
Swift Global Kenya Limited
Summary
Experienced Information Technology leader with 20+ years' experience driving business innovation and operational efficiencies in multinational environments through digital transformation, infrastructure and systems, information security, supply chain and project management.
Successfully driven business strategies through IT solutions in Africa, Middle East, India & China.
Languages
Education
Middlesex University
Master of Science · Computer Network Management · Dubai, United Arab Emirates
United States International University - Africa
Bachelor of Science · International Business Administration · Nairobi, Kenya
Certifications & licenses
PrivacyOps Academy Certified (Data Privacy Laws, Concepts, and PrivacyOps)
Cisco Certified Network Associate
Cisco
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