Experienced Information Technology leader with 20+ years' experience driving business innovation and operational efficiencies.

Contribute in the development of standards for the protection of information and ICT. This includes generic methods, techniques, and guidelines to address both security and privacy aspects

• Lead and execute IT projects, including network upgrades, data center migrations, and the implementation of new technologies, ensuring projects are delivered on time and within budget
• Evaluating new technologies and business practices that streamline operation, reduce cost, increase revenue and market share for our clients
• Deep understanding of Information Security best practices, including risk assessment, vulnerability management, and incident response planning
• Strong analytical and problem-solving skills with the ability to analyze data, identify trends, and recommend improvements to optimize IT operations and enhance business efficiency
• Establishing and maintaining relationships with vendors, suppliers, contractors, partners, and other business contacts
• Design, implement robust IT infrastructures and effectively manage software, network, network security and cloud infrastructure for clients
• Advise and implement IT operations best practices, policies, processes and tools
• Utilize data to identify trends and work towards solutions and improvements in line with our clients' business requirements
• Develop and advise strategies to improve IT functions and overall company growth

Physical and virtual Training and coaching students from different regions – Cisco Certified Network Associate & Fortinet

Key Achievements:

• Implemented CASIO global IT Governance and information security policy in CASIO Middle East & Africa subsidiary to mitigate cyber threats
• Implemented employee information security awareness programs to protect company's information security assets
• Implemented CRM system making CASIO Middle East the first subsidiary in the CASIO group to implement CRM to improve customer engagement
• Implemented eStar application for Purchase, Sales & Inventory (PSI) planning and management system to strengthen the coordination between the team and head office
• Implemented Powerpivot business intelligence system to improve data analysis and reporting by the Supply Chain team
• Optimized network security by implementing additional firewall functions to fortify and mitigate universal cyber threats
• Implemented JD Edwards ERP, IBM Table Manager 1 (TM1) and Cognos Viewer to automate accounts, supply chain and sales process while improving data analysis and visualization
• Implemented e-learning system to streamline staff and partner training requirements
• Closely managed department budgets and forecasts to optimize IT services against financial targets
• Governed all levels of IT compliance, ensuring thorough data security and data privacy operations
• Handled regional cybersecurity, regularly reviewing and upgrading measures through bespoke improvement programmes

Responsibilities:

• Prepared and managed IT budget for the Middle East and Africa region
• Effectively manage software, network, and cloud infrastructure
• Managed and recommended architectural improvements, design, and integration solutions to optimize systems performance and improve business processes
• Managed IT projects together with all involved internal and external stakeholders during design, implementation, and transition phase
• Managed information security for CASIO Middle East & Africa subsidiary

Key Achievements:

• A member of the main steering committee in a business and systems split project between Swift Freight International LLC and Barloworld Logistics with a budget of $1.5 million. The project objective was to split business and systems without disruption of business operations
• Implemented Wide Area Network in China connecting Swift Freight International offices in Yiwu, Shanghai, Beijing, and Shenzhen to a data center in Guangzhou
• Implemented and trained eFreight ERP Suite to users in China offices which streamlined freight operations and management
• Implemented e-freight Suite ERP in Dubai connecting to Africa and China servers for intercompany data replication
• Introduced cloud computing and migrated on premise email services to cloud hosted platform facilitating access from multiple devices
• Coordinated resources to deliver excellent business and customer services

Responsibilities:

• In charge of the Corporate IT office supporting Swift Freight International LLC offices in Asia and Africa regions
• Created Swift Freight IT management portfolio, provided strategic direction and planning of IT systems for the group
• Managed group IT staff recruitment and training
• Planned and managed projects, systems, networks, application upgrade and support
• In charge of group IT & ERP training for end users and regional administrators
• Managed corporate IT budget to strengthen IT infrastructure through implementing new technologies
• Implemented disaster recovery and business continuity plans, change management and network security
• Ensured network, system, data availability and integrity through preventative maintenance and upgrades