Dennis O. - Co-Founder & CEO

Paphos, Cyprus

Experience

Jan 2024 - Present

2 years

Remote

Structured and led a remote team of engineering, LLM ops and customer enablement
Developed and launched AI agents for website inbound, lead qualification and customer service with €8K MRR
Mohr Immobilien: Reduced response time from >24h to <5 minutes, +20–35% more viewing requests and less lead loss
PTC E-Commerce: Automated product data & support workflows, saving ~10–15h/week per support employee

Jan 2022 - Dec 2024

3 years

Developed and implemented robust automation architectures in sales, service & back office
Grew from 0 to 8 employees and €1M in revenue within 14 months
Executed 50+ digital and process automation projects, measurable in time savings & increased throughput
Grüne Leuchte GmbH: Achieved ~30% revenue growth & ~10–25h/month saved through an automated funnel
DRS Holding: Boosted recruiting applications from 3/month to 35/month via a WhatsApp application chatbot

Jan 2022 - Dec 2022

1 year

Mannheim, Germany

Developed the product vision and translated it into a clear platform and go-to-market strategy
Turned cross-functional teams (product, engineering, design) into autonomous units
Introduced user-centered product development and validation processes (Discovery → Delivery)
Managed team and product for web & mobile, including roadmap, prioritization & release management

Jan 2017 - Dec 2022

6 years

Hamburg, Germany

Led a cross-functional team of ~20 team members (product, UX, engineering, data, design)
Designed an organizational structure with hierarchy and sociocracy approach so teams could take responsibility without losing speed or clarity
Developed a clear product vision and translated it into a scalable platform strategy
Built a sales & marketing funnel
Introduced agile product management frameworks (Scrum/Kanban), including roadmap and prioritization processes
Developed & launched Audience Insights with enterprise deal sizes >€100K based on value-based pricing
Achieved >30% revenue growth in the existing product through platform sales

Aug 2014 - Jun 2017

2 years 11 months

Bremen, Germany

Led the highest-revenue business unit (50+ employees across UX, business, marketing, sales, engineering & support)
Helped shape the transition from hierarchical structures to autonomous, cross-functional teams
Introduced and scaled an agile product organization (Scrum/Kanban), including role and prioritization models
Built an innovation team to explore and validate new platform features
Achieved >30% annual revenue growth by optimizing pricing, funnel logic and customer journeys
Improved user retention to >100% through host success programs & self-service optimizations
Reduced costs by 20–50% in marketing, sales & support through process digitization