Jina Song
Smart Ticket Service Business Department
Experience
OneForma
- Tech - AI Voice Assistant
- Prompt + Response Writing (SFT)
OpenTrain AI
- Voice assistant speech recognition evaluation
Outlier
- Prompt + Response Writing (SFT)
- Text Generation
- Translation/Localization
- QA annotation
Smart Ticket Service Business Department
Dreammaker Entertainment Limited
Managed ticket app service content through effective communication with the production team.
Supervised the online customer service to enhance user experience.
Provided interpreting support for international fans at the ‘TicketN’ booth.
Handled and resolved entry issues related to ‘TicketN’, providing customer support.
Marketing Department
Vidam Entertainment
Coordinated with Naver Blog influencers to create promotional blog posts about the concert.
Established a partnership with Homeplus Cultural Center for advertising.
Collaborated with the district office to arrange a press release for the ticket donation.
Conducted venue research for the opera ‘The Barber of Seville’.
Concert Department
J-win Entertainment
- Conducted meetings with over 50 universities nationwide for contracting the May Festival at Korea University, Seoul.
- Arranged artist schedules and lineup.
Summary
Enthusiastic and dedicated to supporting AI, with a strong passion for AI Service and proven communication skills.
With strong interpersonal and multitasking abilities, I excel in communicating effectively, resolving problems promptly, and contributing to the efficient operation of the AI team.
Languages
Education
Sangmyung University
Bachelor of Business Administration · Business Administration · Korea, Republic of · 3.69/4.5
Daejeon Jeonmin High School
Daejeon, Korea, Republic of
Certifications & licenses
OPIC AL
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