Experience Design Consultant

I help Product and CX Teams conceptualise and steward solutions to complex, ambiguous and multi-stakeholder challenges. Thinking in Systems.

I specialise in working in cross-functional environments where design can catalyse the cooperation between product, marketing, sales, tech and business. I focus on guiding projects that may be ambiguous or unclear and require research, discovery, and strategy to narrow the focus. Such challenges may also involve multiple stakeholders, often involving conducting workshops and building storylines to communicate the project clearly, increase engagement and obtain endorsement.