Gernot W.
Development & Support
Experience
May 2021 - Dec 2023
2 years 8 monthsMunich, Germany
Development & Support
Amunia for GEMA and Sportscheck
- Development in CRM 7.0 (Platform NW7.4) with ABAP OO, CRM WebUI and WebIC (CIC)
- BOL, GenIL and BAdI developments in service orders, business partners, event framework and actions
- Enhancement and servicing of CDS views in the middleware
Aug 2019 - Dec 2019
5 monthsDevelopment & Customizing
SV IT
- Customizing and small developments (CRs)
- Setup of FIDCC2 and ALE audit
- Populating MINI HR
Jun 2019 - Present
6 years 7 monthsDevelopment & Support
AOK IT
- Development of change requests and bug fixing in CRM 7.0 (Platform NW7.4) with ABAP OO, CRM WebUI, WebIC (CIC), BOL, GenIL and BAdIs for business partners and activities
- Maintenance of the middleware
- Development and maintenance of Fiori apps, OData services and CDS objects (7 apps)
- Fiori, OData, BOPF, CDS views, ERMS
- Adjustments for S/4HANA
- Level 4 support for change requests and tickets
- Tools: Eclipse, VS Code, SE80
Oct 2018 - Dec 2022
4 years 3 monthsLinz, Austria
Development and Customizing
Brauunion
- Development in CRM 7.0 (Platform NW7.4) with ABAP OO, CRM WebUI and WebIC (CIC)
- BOL, GenIL and BAdI developments for business partners and activities
- Middleware adjustments for business partners and products
- Creation of reports
- SAP SD customer and order processing
- LORD and user exits MV45-*
Aug 2018 - Sep 2018
2 monthsDüsseldorf, Germany
Developer
PwC Düsseldorf
- Development in CRM 7.0 (Platform NW7.4) with ABAP OO and CRM WebUI
- BOL, GenIL and BAdI developments
- Central business partner
- Customizing navigation bar profiles and user roles
- Level 3 support for tickets in ITSM and CHARM (Solution Manager 7.2)
Sep 2017 - Jul 2018
11 monthsMunich, Germany
Developer (Consultant)
GEMA
- Development in CRM 7.0 (Platform NW7.4) with ABAP OO, CRM WebUI and WebIC (CIC)
- BOL, GenIL and BAdI developments in the area of service orders, business partners, event framework and actions
- Data transfer of business partners using LSMW and adjustment of authorizations
- Customizing of navigation bar profiles, user roles, actions, processes and authorizations
Mar 2017 - Dec 2018
1 year 10 monthsSalzburg, Austria
Consultant, Developer
Red Bull
- Development in CRM 7.0 (Platform NW7.4) with ABAP OO, CRM WebUI and BAdIs
- BOL, GenIL and BAdI developments for sales, business partners and activities
- Custom developments with Web Dynpro for ABAP
- Adjustments for S/4HANA
- Customizing of navigation bar profiles and user roles for custom developments
Mar 2017 - Sep 2017
7 monthsDeveloper
Wacker-Neuson
- Service developments in CRM 7.0 (ABAP OO, WebUI, BOL, GenIL, BAdIs)
- Interfaces to R/3 (QM)
- Creation of Adobe Forms
- Adjustments for SAP CS in the S/4HANA system
Jul 2015 - Feb 2017
1 year 8 monthsDeveloper and Support
BonPrix (Otto Group)
- Development in CRM 7.0 (Platform NW7.4) with ABAP OO, CRM WebUI and WebIC (CIC)
- BOL, GenIL and BAdI developments for business partners, order management, activities and actions
- Smartforms and Adobe Forms for SD topics (invoices)
- Setup of interfaces without PI/PO (ESR, OData, SOAP)
- Customizing of navigation bar profiles, user roles, actions, products, processes and business partners
- Pricing and SAP SD customer and order processing
- ECC developments in user-exits MV45-*
- Level 3 support for ITSM and CHARM (Solution Manager 7.2)
Jan 2013 - Present
13 yearsAustria
Independent SAP Consultant
Independent SAP Consultant
- Design and customizing of SAP systems
- Development in ABAP OO up to NetWeaver 7.50 with and without Eclipse
- Focus on CRM WebUI and WebIC (CIC) applications in CRM (Sales/Service) and Solution Manager (ITSM, CHARM, WebUI)
- Adjustments and customizing in SAP SD (also in S/4HANA) and FI based on CRM requirements
- Central business partner with CVI integration
- Interface technologies (ESR, SOAP, OData)
- SAPUI5/Fiori, CDS Views, BOPF
Jan 2013 - Dec 2017
5 yearsVienna, Austria
Consultant, Developer
BIAC/Vienna Insurance Group
- Upgrades and development in ITSM/CHARM (Solution Manager 7.1/7.2)
- ABAP OO design and development of a new CRM WebUI application in Solution Manager CHARM
- Redesign of SAP GUI to CRM WebUI
- Test management and support
- Support of BW extractors in CRM
- Central business partner with CVI integration in SD
- Customizing of navigation bar profiles, user roles, actions, authorizations, service processes and business partners
- ITSM and CHARM settings
Jan 2010 - Mar 2013
3 years 3 monthsAustria
Manager, Consultant, Developer
Österreichische Post AG and Subsidiaries/Investments
- Ongoing enhancements and support of SAP CRM 7.0 (Business Partners, activities and interfaces to R/3, BW and external systems)
- Support of the SAP Solution Manager in the service desk (CRM WebUI)
- Customizing of business partners according to SD customers
- Setup of processes: activities, opportunities and order types
- Maintenance of organizational schema, text, partner and status schemas, and product categories
- Web IC settings and WebUI user and technical profiles
- Creation of WebUI roles
- SAP SD customer and order processing
- User exits MV45-*
Jan 2010 - Dec 2012
3 yearsAustria
Managing Director
A4Business Solutions GmbH
- Operational responsibility for SAP CRM and Solution Manager, implementing customer requirements
- Personnel and technical management of module support staff in SAP HR, BW, Logistics, Basis and FLS
- Coordination and project management of SAP Logistics, BW and HR projects
- Experience with auditors, corporate audit and the Court of Auditors
- Development and management of measures following GPLA and data protection audits in connection with SAP authorization management
- Conducting and participating in tenders for SAP services
- Planning of personnel and financial resources as well as A4B projects
- Implementation and commentary of A4B's period-end closings
- Coordination of the data center for outsourced SAP hardware
- ISO 20000 recertifications
Oct 2009 - Dec 2009
3 monthsCRM Solution Architect/Consultant/Developer
Maihiro Austria
Nov 2000 - Sep 2009
8 years 11 monthsAustria
Solution Consultant, Solution Architect and Functional Team Lead for CRM and Retail
SAP Austria
- Consulting and development in SAP CRM Sales/Service
- ABAP OO development
- Project management, presales, product management, support, test and change management
- Mentoring and proposal management
- Running SAP via Solution Manager
- Business Transformation Consulting (BPM, IT organization, architecture, governance)
Feb 1997 - Oct 2000
3 years 9 monthsSAP Developer
Beko Informatics
Languages
German
NativeEnglish
AdvancedSpanish
ElementarySwedish
ElementaryEducation
Oct 1991 - Jun 1996
University of Linz
Magister rer.soc.oec., focus: Software Engineering; Information Engineering; Data Engineering; Finance · Business Informatics · Linz, Austria
Certifications & licenses
Bpx(Associate) CRM 7.0 Sales Professional
ES Bootcamp
Pmfuni Certification Pre-Stage to PMP (According to PMI)
Ramup Coach
CRM WebUI
Process Management
Ravc10 - Visual Composer
Rwdab1 - ABAP Web Dynpro
Wdecr1 - Proactive Middleware Operating
TSA Training: NW and ESA Workshops
BIT400 – XI
HPS – Confident Presenting – Effective Presentations WDE640
Interpersonal Competence: Tao Course for Developing Interpersonal Skills
Pricing in R3; CR235 Pricing in CRM LO150, LO620
Project Management SAP Intern Basics
SAP Intern CRM Academy
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