Fabian Fischer
Head of IT Infrastructure
Experience
Mar 2021 - Aug 2023
2 years 6 months Aulendorf, Germany
Head of IT Infrastructure
Carthago Reisemobilbau GmbH
- Lead a team of 14 employees across three locations, both professionally and technically.
- Responsible for IT infrastructure (clients, servers, storage, network and security) and the IT service desk for the entire group.
- Designed an innovative IT infrastructure and ensured compliance.
- Budget responsibility.
- Requirements management.
- IT governance (strategy, ITIL, management, security, cost controlling).
- Planned and implemented measures to modernize, expand and standardize IT systems.
- Ensured uninterrupted IT operations and the scalability of the infrastructure.
- Risk management, including designing and implementing emergency plans.
- Trainer for all IT specialist apprentices.
- Planned and implemented the entire IT infrastructure of a new production plant.
- This included the project "Set up and commissioning of a new production plant in Slovenia (full capacity 500 employees)" (role: project manager for the IT subproject, period: 03/2022 – 07/2023).
- Related tasks:
- Entire central and decentralized infrastructure (LAN, WAN, WLAN, storage, backup, telephony, clients, printers, etc.).
- Created a concept.
- Requirements management.
- Cost estimation.
- Contracting.
- Coordination with overall project management, other subproject managers and construction management.
- Structured cabling (copper and fiber).
- License procurement.
- Coordination & organization (external and internal staff).
- Monitoring time, scope, budget.
- Acceptance of various IT trades.
Jul 2018 - Feb 2021
2 years 8 months Aulendorf, Germany
IT Project Manager
Carthago Reisemobilbau GmbH
- Led IT infrastructure projects.
- Budget and staff responsibility within projects.
- Requirements management.
- Maintained IT infrastructure in the areas of Cohesity, Cisco, Citrix, Microsoft, Nutanix, VMware.
- Analyzed and designed new IT infrastructure solutions.
- Coordinated and managed external service providers.
- Key contributor to a flexible, high-performance and future-proof IT infrastructure.
- Documented company-wide IT infrastructure.
- Project lead in the following projects:
- Project: Redesign of an outdated Citrix infrastructure (role: project manager, period: 12/2018 – 06/2019).
- Tasks:
- Complete redesign of the group-wide Citrix infrastructure (about 130 workstations at two sites).
- Built a hybrid infrastructure (Citrix Cloud).
- As-is analysis.
- Created a target concept.
- Requirements management.
- Procured new thin clients.
- Defined and created group policies and Citrix policies.
- Installed and configured the new Citrix infrastructure.
- Test phase.
- Rolled out new clients.
- Commissioned the new infrastructure.
- Monitored time, scope, budget.
- Project acceptance.
- Handover to operations.
- Project: Virtualization of CAD workstations based on Citrix/Nutanix (HDX3D) (role: project manager, period: 10/2020 – 02/2021).
- Tasks:
- Virtualized all 2D and 3D workstations (about 40 design stations).
- Used products: Citrix Cloud, Nutanix AHV and Nvidia T4 GPUs.
- As-is analysis.
- Requirements management.
- Developed target concept.
- Contract negotiations (try and buy agreement, service and maintenance).
- Created full cost calculation and comparison of classic workstations and the virtual environment.
- Created a test plan.
- Test phase and acceptance by the department.
- Migrated the workstations.
- Project coordination and organization.
- Managed internal and external resources.
- Handover from project to operations.
- Project: Renewal of group-wide firewall and WAN infrastructure (role: project manager, period: 01/2019 – 07/2020).
- Tasks:
- As-is analysis.
- Requirements management.
- Developed target concept.
- Vendor selection (Fortinet).
- Created a requirements specification.
- Developed a detailed network plan.
- Contract negotiations (managed service, WAN connection, maintenance).
- Project coordination and organization.
- Managed internal and external resources.
- Monitored time, scope, budget.
- Defined firewall rules to migrate.
- Migrated firewall rules.
- Implemented various network adjustments (from layer 3 routing to firewall routing).
- Extended VLAN segmentation.
- Project acceptance.
- Handover to operations.
- Project: Introduction of Microsoft 365 including Teams (700 users) (role: project manager, period: 02/2019 – 06/2020).
- Tasks:
- As-is analysis.
- Requirements management.
- Created target concept.
- Partner selection and contracting.
- Created project plan.
- Kickoff event with various stakeholders.
- Set up the M365 tenant.
- Planned and coordinated Office 365 rollout.
- Developed an adoption & change management concept.
- Planned and delivered training.
- Set up a key user platform.
- Rolled out Microsoft Teams.
- Integrated M365 products into business processes.
- Handover to operations and project close.
- Project: Implementation of an MDM.
- Project: Modernization of endpoint protection (role: project manager, period: 01/2020 – 07/2020).
- Tasks:
- As-is analysis.
- Requirements management.
- Created target concept.
- Developed a product decision (Microsoft ATP, Crowdstrike, Sophos XDR).
- Defined security features.
- Coordinated internal and external project members.
- Rolled out the selected endpoint protection.
- Fine-tuned policies.
- Handover to operations and project close.
Apr 2016 - Jun 2021
5 years 3 months Bad Waldsee, Germany
IT Administrator
Geyer Food Konzept
- Maintained, documented, serviced and improved the entire IT infrastructure.
- Supported management with all IT questions.
Jul 2014 - Jun 2018
4 years Bad Waldsee, Germany
Head of IT Department
Städtische Rehakliniken Bad Waldsee
- Main contact for hardware, software errors and user support.
- Planned, designed, maintained and improved the internal IT environment.
- Led all IT projects.
- Requirements management.
- IT governance (strategy, ITIL, management, security, cost controlling).
- Coordinated external service providers.
- Managed and procured hardware and software.
- Evaluated the need for external service providers.
- Independently created the IT budget plan.
- Budget and staff responsibility.
- Set innovative, strategic direction for the IT department.
- Reported metrics to management.
- Project lead in the following projects:
- Project: Introduction of a Picture Archiving and Communication System (PACS) including all necessary interfaces (role: project manager, period: 01/2014 – 08/2014).
- Tasks:
- As-is analysis.
- Requirements management.
- Developed target concept.
- Captured all interfaces (all medical devices).
- Created detailed training and test plans.
- Monitored time, scope, budget.
- Defined key users.
- Commissioned all necessary interfaces.
- Software rollout.
- Handover to operations and project close.
- Project: Migration from Terminal Server 2003 to 2008 R2 & Citrix Presentation Server 4.0 to XenDesktop 7.12.
- Project: Migration of therapy planning DCPA to SQL 2012.
- Project: Introduction of a medication tool including nursing documentation.
- Project: Introduction of a personnel information system.
May 2012 - Jun 2014
2 years 2 months Bad Waldsee, Germany
IT Project Manager
Städtische Rehakliniken Bad Waldsee
- Main contact for hardware, software errors and user support.
- Maintained and improved the internal IT environment.
- Led all IT projects.
- Requirements management.
- Coordinated external service providers.
- Managed and procured hardware and software.
- Evaluated the need for external service providers.
- Project lead in the following projects:
- Project: Migration from Office 2003 to 2007.
- Project: Deployment of compliant email archiving.
- Project: Hotspot Wi-Fi in all patient rooms.
- Project: Introduction of a digital dictation system.
Nov 2011 - Apr 2012
6 months Bad Waldsee, Germany
IT Administrator
Kurbetriebe Bad Waldsee Dienstleistungs-GmbH
- Main contact for hardware, software errors and user support.
- Maintained and improved the internal IT environment.
- Led all IT projects.
- Coordinated external service providers.
- Managed and procured hardware and software.
- Evaluated the need for external service providers.
Jul 2011 - Oct 2011
4 months Ulm, Germany
Junior Consultant Microsoft
FRITZ & MACZIOL: INFOMA GmbH
- Delivered customer projects in the private cloud area using Microsoft Windows Server 2008 R2, Hyper-V and the System Center family to manage a private cloud.
- Gathered customer requirements.
- Tested new versions and topics around the private cloud.
- Implemented a Hyper-V demo environment at FRITZ & MACZIOL.
Sep 2008 - Jul 2011
2 years 11 months Ulm, Germany
Dual Apprenticeship as IT Specialist – System Integration
FRITZ & MACZIOL: INFOMA GmbH
Summary
- Currently employed as IT manager with 14 employees at three sites
- So IT management, project management, budget controlling, requirements management and governance are everyday topics for me
Languages
German
Native
English
Advanced
Education
Jul 2017 - Dec 2017
IHK Augsburg
IT Security Manager · Augsburg, Germany · 83
Nov 2012 - Apr 2015
IHK Ulm
Certified IT Business Manager · Ulm, Germany · 84
Sep 2008 - Jul 2011
FRITZ & MACZIOL: INFOMA GmbH
IT Specialist, System Integration · Ulm, Germany
Certifications & licenses
ITIL v4 Foundation
IT Security Manager
IHK Augsburg
Trainer Aptitude Examination (AdA Certificate)
IHK Ulm
Certified IT Business Manager
IHK Ulm
Driver’s License Class CE
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