Elena (Carmen) F.
Test Manager / Team Lead / Test Coordinator
Experience
May 2023 - Present
2 years 6 monthsTest Manager / Test Coordinator
Telecommunications
- Test team coordination (offshore team)
- Creation of test designs
- Requirements analysis and review of business stories
- Review and approval of manual test cases
- Preparation of release reports and status reports
- Contribution to test concept
- Execution of acceptance tests
- Verification of test results
- Defect management (analysis, prioritization, retesting)
- Support during test execution
- Removal of test obstacles and disruptions (environment issues)
- Coordination with vendors (SIT results, demos)
- Participation in status meetings, design meetings, defect and release meetings
- Support in interviews and career fairs
- Process optimization and project improvements
- Tools: Jira (XRAY), Confluence, MS Office, internal database management, backend configuration system, SAP
Jun 2020 - Apr 2023
2 years 11 monthsTest Manager / Team Lead / Quality Assurance
Financial Services
- Overall test team coordination (manual testing)
- Preparation and facilitation of Scrum events (daily, sprint planning, review)
- Preparation of release report and other status reports
- Contribution to and continuation of test concept
- Test and resource planning
- Defect management
- Support during test execution
- Elimination of test obstacles and disruptions
- Support for HR in interviews and employee discussions
- Onboarding new test team members
- Development of employee development plans
- Process optimization
- Tools: Jira (XRAY), Putty, Kibana, WinSCP, Rundeck, PgAdmin, ARC, Postman, Wildfly, Keycloak, CRM and SuiteCRM, MS Office, SharePoint, Conceptboard
Jan 2020 - May 2020
5 monthsSoftware Tester / Firmware Tester
Medical Technology
- Review of requirements
- Creation and editing of test cases
- Execution of software and firmware tests
- Tools: Helix, Tera Term, Linux Ubuntu, VMware, SQLite, Squish Qt
Mar 2019 - Dec 2019
10 monthsHeilbronn, Germany
Test Analyst / IT Customer Project Support Consultant
Food Retail
- Test preparation for functional tests and UAT (rollout to European branches)
- Authorization and interface testing
- Creation of test cases
- Review and revision of existing test cases
- Definition of test conditions
- Participation in daily meetings
- Support of test management in status reporting
- Tools: Confluence, Jira, X-Ray, MS Office, Global Personnel System (GPS), Personal Time (PT) & PEP 2, LIDL Launchpad C4, SAP, Dayforce HCM
Apr 2018 - Jul 2018
4 monthsByron Bay, Australia
Manager
Airbnb Guesthouse
Aug 2017 - Feb 2018
7 monthsStuttgart, Germany
Project support in test management
IT consulting firm
- Review of test cases and execution of manual tests (exploratory and based on test cases) in warehouse management systems and vehicle configurator
- Quality check of user manuals
- Customer project (09/2017–01/2018): tester/test analyst in IT redesign customer project support in telecommunications
- Review and revision of existing test cases for functional tests
- Derivation of new test cases according to specifications
- Execution of manual tests (exploratory and based on test cases)
- Documentation and reporting of test results
- Tools: Confluence, Jira, MS Office
Mar 2017 - Jul 2017
5 monthsTübingen, Germany
Executive assistant
Bakery / Patisserie
- HR administration (interviews with applicants and staff)
- Invoicing and accounting
- Staff planning (shift and vacation scheduling for branch employees)
- Quality management
Jan 2017 - Feb 2017
2 monthsCape Town, South Africa
Guesthouse Manager
Guesthouse
- Staff responsibility and team leadership
- Establishing quality standards
Oct 2016 - Dec 2016
3 monthsCape Town, South Africa
Employee
German Bakery
- Process optimization
- Quality assurance
Aug 2016 - Sep 2016
2 monthsNamibia
Management assistant
Lodge
- Voluntary internship for staff training and introducing European service standards
Mar 2016 - Jul 2016
5 monthsStuttgart, Germany
Sales Development
Hotel
- Company presentations
- Organizing and running sales events
- Customer care: key accounts and new customer acquisition
Jul 2014 - Oct 2015
1 year 4 monthsTraben-Trarbach, Germany
Intern (dual study program)
Hotel
- Departments: service team management, catering, reception, reservations, housekeeping, sales
Jan 2012 - Jan 2013
1 year 1 monthGermany
Intern (dual study program)
Hotel
- Departments: reception, accounting
Languages
German
NativeEnglish
AdvancedFrench
AdvancedSpanish
ElementaryEducation
Oct 2012 - Jun 2015
DHBW Ravensburg
Bachelor of Arts, Hotel and Restaurant Management · Business Administration · Ravensburg, Germany · 1.8
Certifications & licenses
Certified German Wine Advisor
Trainer aptitude exam (AEVO)
CSM (Scrum Master)
HACCP Seminar
ISTQB Advanced Test Manager
ISTQB Certified Tester Advanced Level Test Automation Engineering
ISTQB Foundation Level
Project Management Certificate (PRINCE2 Practitioner, GPM)
Instruction under the German Restaurant Act §4 para.1 no.4
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