Collins (Paul) K.
Lead Service Advisor / IT Officer
Experience
Mar 2023 - Jul 2024
1 year 5 monthsLead Service Advisor / IT Officer
Terranova Autospares Ltd.
- Designed and implemented a digital workflow system using Python scripts and Excel for order processing, reducing client wait times by 50% and achieving 100% accuracy in 30+ daily transactions—transferable to developing user-friendly marketplace features.
- Conducted IT troubleshooting and security assessments, flagging vulnerabilities with automation tools to prevent failures, supporting business continuity in a fast-paced setting.
- Managed fulfillment, refunds, and customer inquiries, iterating on processes for efficiency and integrity, aligning with MineTrade's focus on transparent, dependable platforms.
Jan 2023 - Present
2 years 11 monthsTechnical Operations Lead
Essco Prime Limited
- Led development of data-driven monitoring systems using Python and Excel automation, accelerating project timelines by 20% and reducing material costs by 8% through scalable resource optimization—mirroring the transition from prototype to robust platform.
- Collaborated with cross-functional teams on implementation strategies, balancing speed with scalability, and implementing real-time tracking to minimize downtime, akin to building secure, iterative mining investment tools.
- Acted as liaison between technical stakeholders, applying lean principles to iterate quickly and ensure compliance, demonstrating entrepreneurial problem-solving in ambiguous environments.
May 2022 - Sep 2022
5 monthsInformation Communication Technology Support Intern
Independent Electoral and Boundaries Commission
- Analyzed large datasets (10,000+ voter records) using Excel pivot tables and validation scripts, ensuring zero discrepancies through AI-assisted checks—skills applicable to evaluating mining assets on a platform.
- Supported national-scale IT infrastructure with vulnerability checks and training, iterating on security protocols for integrity in high-stakes environments.
- Assisted in incident response for large systems, demonstrating capacity for collaborative, milestone-driven work under ambiguity.
Jan 2019 - Present
6 years 11 monthsFreelance IT & Operations Consultant
Self-Employed
- Built and maintained inventory databases with real-time validation using Python and ETL processes, ensuring scalability for construction and IT clients while resolving issues in under 24 hours.
- Provided remote support for secure systems, conducting ethical hacking simulations to assess vulnerabilities and optimize connectivity, fostering a culture of quick iteration and problem-solving.
- Oversaw projects from ideation to execution, integrating tools for budget efficiency and timeline adherence, embodying an entrepreneurial approach to scalable solutions.
Jan 2019 - Dec 2022
4 yearsAssistant Site Engineer
Lamubri Consultants
- Optimized operations by collecting and analyzing project data, reducing material costs by 15% and equipment downtime by 20% through data-driven strategies.
- Led weekly alignment meetings, refining communication protocols for flawless execution across teams, balancing speed with quality.
Nov 2017 - Apr 2018
6 monthsIntern
Bremar Limited
- Assisted in site supervision and documentation, applying IT skills to secure and optimize project data for efficient delivery.
Jun 2015 - Jul 2015
2 monthsEngineering Intern
Kakuzi Plc
- Supported construction activities with technical documents and safety compliance, collaborating on engineering protocols.
Summary
Enthusiastic and adaptable developer with hands-on experience in building scalable digital workflows, automating processes, and optimizing systems for efficiency.
Passionate about democratizing access to opportunities in Africa.
Proven in lean development using Python scripting, data validation, and AI-assisted tools, with a track record of reducing timelines by 20–50% and costs by 8–15%.
Eager to contribute as a Founding Engineer, shaping the technical roadmap from prototype to scalable product, while committing 15–20 hours/week initially for equity with a clear path to full-time post-funding.
Entrepreneurial mindset thrives in ambiguity, focusing on quick iteration, collaboration, and impactful solutions.
Languages
English
AdvancedSwahili
AdvancedGerman
ElementaryChinese
ElementaryEducation
Jomo Kenyatta University of Agriculture and Technology
Bachelor of Construction Management · Construction Management · Kenya
United States International University – Africa
Bachelor of Science in Applied Computer Technology · Applied Computer Technology · Kenya
Sunshine Secondary School
KCSE · Nairobi, Kenya
Certifications & licenses
Cisco Ethical Hacker
Cisco Networking Academy
Cisco Junior Cybersecurity Analyst Career Path
Cisco
IBM Data Science Practitioner
IBM
IBM Enterprise Design Thinking Practitioner
IBM
Microsoft Certified Professional
Microsoft
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