Dirk (Dr.) Klann
Solution Developer
Experience
Solution Developer
CSI:Klann
- Conducted requirements gathering and solution design
- Developed software and procured hardware
- Performed testing, rollout, and user training
- Provided after-care support
- Designed analysis, development, and rollout processes
- Programmed digital consent software in Xojo for signature capture
- Automated interactions using MJTNet MacroScheduler
- Integrated Wacom signature pad for legally binding signatures
Program Manager
CSI:Klann
- Tracked and reported on audit measure compliance
- Set up KRITIS programme management
- Coordinated GRC, ITSM, BCM, data protection, software development, SOC, and data center operations
- Implemented a BCM prototype in ServiceNow
- Validated and aligned emergency structures with KRITIS/BSI requirements
- Performed document analysis and prepared decision templates for leadership
- Translated KRITIS requirements into concrete IT measures
- Updated BIA according to current business requirements
- Used ServiceNow for decentralized activity tracking and BCM module prototyping
- Structured work packages and GANTT charts in MindManager
- Processed audit data with Xojo for consolidated reporting
Freelance Consultant
CSI:Klann
- Business resilience and KRITIS readiness for Hamburg Port Authority: improved BCM preparedness
- Implemented BCM MVP in ServiceNow
- Prepared for KRITIS audit
- Digital Discovery Drive in various domains after move to Shanghai, China
- Participation in Wenchang International Aviation & Aerospace Forum
- Business modelling support for a HighTech startup
Solution Developer
KATE²
- Gathered requirements and designed solutions
- Developed software and procured hardware
- Conducted testing, rollout, and performance evaluation
- Analyzed data sources and success probabilities
- Architected and implemented trading support tool
- Programmed GUI and KPI calculations in Xojo with SQLite access
- Used FreeBASIC for data extraction, cleansing, consolidation, and system control
- Stored data in SQLite and evaluated initial data with Python AI libraries
- Automated UI interactions via MJTNet MacroScheduler
IT Governance & Interim CISO
HamburgSüd/Maersk
- Prevented massive brain drain during acquisition
- Integrated global IT into the group company
- Defined future technology stack
- Automated invoice verification
- Reduced phone costs by 50%
- Redesigned external sourcing
Self-employed Financial Trading & Software Development
KATE²
- Developed own quantitative trading software
- Determined AI applicability
- Implemented an efficient trading desk
Director Quality & Technological Development
Airports of Regions
- Prepared group airports for FIFA World Cup 2018
- Obtained international quality awards
- Transformed service operations
Senior Executive Manager / VP IT & Aviation
Fraport AG
- Transformed IT architecture and landscape
- Integrated acquired U.S. IT company
- Redefined IT systems for New Delhi airport
- Managed IT for FIFA World Cup 2006 at Frankfurt Airport
- Handled crisis situations and improved punctuality
- Introduced biometrics for border crossing, A-CDM, CUSS
- Increased capacity without investing in new terminal buildings
IT / Aviation / Wargames Specialist
German Air Force
- Managed airport traffic
- Developed curricula and taught over 25 classes
- Solved Y2K issues
- Programmed resource planning software
- Redesigned technical delivery of wargaming simulations
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Aerospace and Defense (32 years), Transportation (21 years), Information Technology (10 years), and Banking and Finance (10 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Information Technology (38 years), Operations (18 years), Human Resources (16 years), Logistics (16 years), Project Management (12.5 years), and Investments and M&A (10 years).
Summary
I love analyzing processes in organizations for specific work situations and, where it makes sense, improving them through a digital solution in terms of quality and efficiency. I focus on creating real added value by using technology appropriately, in coordination with the business environment. Small solutions with big impact!
To achieve these goals I take on functions such as
- Requirements gathering / business analysis, problem description, goal definition
- Solution design (ideation, workshops, architecture drafts, technology evaluation, …)
- Feasibility study / business case
- Business modeling (Business Model Canvas)
- Coordination with the business environment (departments, works council, suppliers, …)
- Programming automation tools (including documentation, training, GDPR)
- Transferring complex calculations from Excel into a BAIT/GMP/CSV-compliant solution
Skills
Activity Focus(es)
- Program And Project Management In The Areas Of Business Continuity (Bcms / Iso 22301), It/cybersecurity (Isms / Iso 27001), Data Protection/gdpr
- Enterprise (It) Architecture Management (Eam), Development Plans, Roadmaps
- Feasibility Studies (Business Cases)
- Digital Transformation
- Post-merger Integration (Various It Functions)
- Development Of "Helper Tools" For Office/desktop Automation
- Data (Etl, Entry, Scraping, Import/export, Migration, Conversion, Cleansing)
- Algorithm Development
- Workflows In Finance, Controlling, Procurement, Pmo, Back Office
- Complex Calculations / Optimizations
- Reverse Engineering / Analysis
- Master Data Management And Product Data Provisioning (E.g., For Webshops)
Competence Areas – Technical/methodological Skills
- Development Of (Desktop) Custom Software
- Reverse Engineering Of Software And Excel Solutions For Bug Fixing/replacement
- Process Analysis And Redesign (Including Bpmn)
- Data Modeling (Erms)
- Quality Management (According To Iso 9001 And Aviation-specific For Airports)
- Workshops To Elaborate Problem Areas, Solution Approaches, Roadmaps
- Strategy Development, Creating Guidelines, Policies, Documentation
- Global Corporate Structures / Groups
- Resilience, Cyber Defense In Critical Infrastructures (Kritis, Bsi)
Competence Areas – Social Skills
- Coaching, Mentoring, Lecturing (Internal, University), Staff Development
- Communication Across All Company Hierarchies, In Politically Sensitive Contexts, Intercultural, Civil/military/public Sector
- Working In Global/international Industry Committees
Competence Areas – Leadership/execution Skills
- It Management (Including All Sub-functions, Focus: Strategy, Governance, Architecture)
- Transformation (Holistic Change Of Business Areas)
- Program And Project Management (Lighthouse Projects; High Visibility, E.g., Fifa World Cup)
- Crisis Management
Programming Languages
- Current & Ready To Use: Xojo (Incl. Various Plug-ins), Vba (Excel), Freebasic, Sqlite
- Ready To Use Depending On The Scenario: Mysql, Clipper, Foxpro, Dbase, Visual Basic, Ms Powerapps
- Ready To Use Depending On The Scenario: Metatrader Mql, Tradestation Easylanguage
- Intensive Training, But Never Applied In Larger Projects: Ada
- No Experience, Only Basics: Python, R, Go/golang, Neo4j, Memgraph
Tools / Utilities
- Mjtnet Macroscheduler Pro, Winautomation -> Ms Powerautomation
- Navicat For Sqlite
- Consideo, Corel/mindjet Mindmanager, Visio
- Ms Office, Libreoffice
- Ms Project, Projectlibre, Ganttproject
- Jira, Confluence
Additional Knowledge – It/telecommunications Topics
- Development Of Custom Software / Tools, Enterprise Architecture, It Strategy/governance
- In-depth Knowledge Of Systems Used In Airport Operations And Their Interactions
- It Strategy & Processes (Itil-based Organization)
- Governance Of Globally Distributed It (Organization And Data Centers, Incl. Apac, China/gca)
- Manager On Duty For Global It Ops (Rotating On Weekends And Holidays)
- Enterprise Architecture & Infrastructure Architecture
- It Security (Establishment Of The Ciso Function And Interim Ciso, Management Of A Global Team Of Regional It Security Coordinators), Data Protection Aspects, Bcm Readiness Programs In Global Mergers
- It Project Management, Resource Management, It Portfolio Management, Pmo
- It (Product) Service Portfolio & Catalog Management
- Liaison To Hr & Works Council
- It Procurement, Contracting, Vendor Management, Sourcing
- It Controlling (3-digit Million Euro Budget)
Languages
Education
Cranfield University
Doctor of Philosophy in Air Transport/IT/Operations Research · Air Transport/IT/Operations Research · Cranfield, United Kingdom
Cranfield University
Master of Science in Air Transport · Air Transport · Cranfield, United Kingdom
AKAD University
Diploma in Business Informatics (FH) · Business Informatics · Germany
Certifications & licenses
Ada certificate
HK-Hamburg
Agile Methods & Mindset, Agile Digital Transformation
COBIT 2019
Computerized Systems Validation (CSV)
Cyber Security Management: Ethical Hacking with Python & ISO 27001 ISMS and BCMS (ISO 22301)
Air Traffic Controller License (Tower, Military) and General Radiotelephony Certificate for Aeronautical Radio Service
GAMP
Good Manufacturing Practice (GMP)
ITIL
Lean Six Sigma (Green Belt, Yellow Belt)
OKR
PRINCE2
SAP R/3 Project Specialist
User Stories and Elicit Requirements with Business Analysis
Profile
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