Dirk (Dr.) Klann

Solution Developer

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Shanghai, China

Experience

Aug 2022 - Aug 2022
1 month
Shanghai, China

Solution Developer

CSI:Klann

  • Conducted requirements gathering and solution design
  • Developed software and procured hardware
  • Performed testing, rollout, and user training
  • Provided after-care support
  • Designed analysis, development, and rollout processes
  • Programmed digital consent software in Xojo for signature capture
  • Automated interactions using MJTNet MacroScheduler
  • Integrated Wacom signature pad for legally binding signatures
Jun 2022 - Dec 2022
7 months
Shanghai, China

Program Manager

CSI:Klann

  • Tracked and reported on audit measure compliance
  • Set up KRITIS programme management
  • Coordinated GRC, ITSM, BCM, data protection, software development, SOC, and data center operations
  • Implemented a BCM prototype in ServiceNow
  • Validated and aligned emergency structures with KRITIS/BSI requirements
  • Performed document analysis and prepared decision templates for leadership
  • Translated KRITIS requirements into concrete IT measures
  • Updated BIA according to current business requirements
  • Used ServiceNow for decentralized activity tracking and BCM module prototyping
  • Structured work packages and GANTT charts in MindManager
  • Processed audit data with Xojo for consolidated reporting
Jan 2022 - Present
4 years 1 month
Shanghai, China

Freelance Consultant

CSI:Klann

  • Business resilience and KRITIS readiness for Hamburg Port Authority: improved BCM preparedness
  • Implemented BCM MVP in ServiceNow
  • Prepared for KRITIS audit
  • Digital Discovery Drive in various domains after move to Shanghai, China
  • Participation in Wenchang International Aviation & Aerospace Forum
  • Business modelling support for a HighTech startup
Dec 2019 - May 2022
2 years 6 months

Solution Developer

KATE²

  • Gathered requirements and designed solutions
  • Developed software and procured hardware
  • Conducted testing, rollout, and performance evaluation
  • Analyzed data sources and success probabilities
  • Architected and implemented trading support tool
  • Programmed GUI and KPI calculations in Xojo with SQLite access
  • Used FreeBASIC for data extraction, cleansing, consolidation, and system control
  • Stored data in SQLite and evaluated initial data with Python AI libraries
  • Automated UI interactions via MJTNet MacroScheduler
Jan 2017 - Dec 2019
3 years

IT Governance & Interim CISO

HamburgSüd/Maersk

  • Prevented massive brain drain during acquisition
  • Integrated global IT into the group company
  • Defined future technology stack
  • Automated invoice verification
  • Reduced phone costs by 50%
  • Redesigned external sourcing
Jan 2016 - Present
10 years 1 month

Self-employed Financial Trading & Software Development

KATE²

  • Developed own quantitative trading software
  • Determined AI applicability
  • Implemented an efficient trading desk
Jan 2013 - Dec 2015
3 years
Russian Federation

Director Quality & Technological Development

Airports of Regions

  • Prepared group airports for FIFA World Cup 2018
  • Obtained international quality awards
  • Transformed service operations
Jan 2002 - Dec 2013
12 years

Senior Executive Manager / VP IT & Aviation

Fraport AG

  • Transformed IT architecture and landscape
  • Integrated acquired U.S. IT company
  • Redefined IT systems for New Delhi airport
  • Managed IT for FIFA World Cup 2006 at Frankfurt Airport
  • Handled crisis situations and improved punctuality
  • Introduced biometrics for border crossing, A-CDM, CUSS
  • Increased capacity without investing in new terminal buildings
Jan 1986 - Dec 2001
16 years
Germany

IT / Aviation / Wargames Specialist

German Air Force

  • Managed airport traffic
  • Developed curricula and taught over 25 classes
  • Solved Y2K issues
  • Programmed resource planning software
  • Redesigned technical delivery of wargaming simulations

Summary

I love analyzing processes in organizations for specific work situations and, where it makes sense, improving them through a digital solution in terms of quality and efficiency. My focus is on creating real added value through the fitting use of technology in alignment with the operational environment. Small solutions with big impact!

To reach these goals, I take on roles such as

  • Requirements gathering / business analysis, problem definition, objective specification
  • Solution design (ideation, workshops, architecture drafts, technology evaluation, …)
  • Economic feasibility studies / business cases
  • Business modeling (Business Model Canvas)
  • Coordination with the operational environment (departments, works council, suppliers, …)
  • Programming tools for automation (including documentation, training, GDPR)
  • Transferring complex calculations from Excel into a BAIT/GMP/CSV-compliant solution

Skills

Main Areas Of Activity

  • Program And Project Management In The Areas Of Business Continuity (Bcms / Iso 22301), It/cyber Security (Isms / Iso 27001), Data Protection/gdpr
  • Enterprise (It) Architecture Management (Eam), Development Plans, Roadmaps
  • Feasibility Studies (Business Cases)
  • Digital Transformation
  • Post-merger Integration (Various It Functions)
  • Development Of “Helper Tools” For Office/desktop Automation
  • Data (Etl, Entry, Scraping, Import/export, Migration, Conversion, Cleansing)
  • Algorithm Development
  • Workflows In Finance, Controlling, Procurement, Pmo, Back Office
  • Complex Calculations / Optimizations
  • Reverse Engineering / Analysis
  • Master Data Management And Product Data Provisioning (E.g., For Web Shops)

Competency Areas – Technical/methodological Skills

  • Development Of Custom (Desktop) Software
  • Reverse Engineering Of Software And Excel Solutions For Bug Fixing/replacement
  • Process Analysis And Redesign (E.g., Bpmn)
  • Data Modeling (Erms)
  • Quality Management (According To Iso 9001 And Aviation-specific For Airports)
  • Workshops To Identify Problem Areas, Solution Approaches, Roadmaps
  • Strategy Development, Drafting Guidelines, Policies, Documentation
  • Global Corporate Structures / Corporations
  • Resilience, Cyber Defense In Critical Infrastructures (Kritis, Bsi)

Competency Areas – Social Skills

  • Coaching, Mentoring, Lecturing (In-house, University), Employee Development
  • Communication Across All Company Hierarchies, In Politically Sensitive Contexts, In Intercultural Settings, Civil/military/public Sectors
  • Work In Global/international Industry Committees

Competency Areas – Leadership/implementation Skills

  • It Management (Including All Sub-functions, Focus: Strategy, Governance, Architecture)
  • Transformation (Holistic Change Of Business Units)
  • Program And Project Management (Flagship Projects; High Visibility, E.g., Fifa World Cup)
  • Crisis Management

Programming Languages

  • Currently Ready To Use: Xojo (Including Various Plugins), Vba (Excel), Freebasic, Sqlite
  • Ready To Use Depending On Scenario: Mysql, Clipper, Foxpro, Dbase, Visual Basic, Ms Powerapps
  • Ready To Use Depending On Scenario: Metatrader Mql, Tradestation Easylanguage
  • In-depth Training, But Not Used In Larger Projects: Ada
  • No Experience, Only Basics: Python, R, Go/golang, Neo4j, Memgraph

Tools

  • Mjtnet Macroscheduler Pro, Winautomation -> Ms Powerautomation
  • Navicat For Sqlite
  • Consideo, Corel/mindjet Mindmanager, Visio
  • Ms Office, Libreoffice
  • Ms Project, Projectlibre, Ganttproject
  • Jira, Confluence

Additional Knowledge – It/telecom Topics

  • Development Of Custom Software/tools, Enterprise Architecture, It Strategy/governance
  • Solid Knowledge Of The Systems Used In Airport Operations And How They Interact
  • It Strategy & Processes (Itil-based Organization)
  • Governance Of Globally Distributed It (Organization And Data Centers, Incl. Apac, China/gca)
  • Manager On Duty For Global It Operations (Rotating On Weekends And Holidays)
  • Enterprise Architecture & Infrastructure Architecture
  • It Security (Setting Up The Ciso Function And Interim Ciso, Managing A Global Team Of Regional It Security Coordinators), Data Protection Aspects, Bcm Readiness Programs As Part Of Global Mergers
  • It Project Management, Resource Management, It Portfolio Management, Pmo
  • It (Product) Service Portfolio & Catalog Management
  • Liaison To Hr & Works Council
  • It Procurement, Contracting, Vendor Management, Sourcing
  • It Controlling (Three-digit Million-euro Budget)

Languages

German
Native
Russian
Intermediate
Chinese
Intermediate

Education

Cranfield University

Doctor of Philosophy in Air Transport/IT/Operations Research · Air Transport/IT/Operations Research · Cranfield, United Kingdom

Cranfield University

Master of Science in Air Transport · Air Transport · Cranfield, United Kingdom

AKAD University

Diploma in Business Informatics (FH) · Business Informatics · Germany

Certifications & licenses

Ada Certificate

HK-Hamburg

Agile Methods & Mindset, Agile Digital Transformation

COBIT 2019

Computerized Systems Validation (CSV)

Cyber Security Mgmt: Ethical Hacking With Python & ISO 27001 ISMS And BCMS (ISO 22301)

Air Traffic Controller License (Tower, Military) and General Radiotelephony Certificate for Aeronautical Services

GAMP

Good Manufacturing Practice (GMP)

ITIL

Lean Six Sigma (Green Belt, Yellow Belt)

OKR

PRINCE2

SAP R/3 Project Specialist

User Stories And Elicit Requirements With Business Analysis

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