Burak Çalışkan
Agile Coach
Experience
Agile Coach
Odeon Software & Technology
- Worked closely with product teams to support delivery of software products from requirement clarification through UAT and production release
- Collaborated with Product Owners and stakeholders during backlog refinement and prioritization sessions, ensuring clarity of requirements and alignment with business goals
- Supported roadmap discussions and release planning by visualizing dependencies, risks, and delivery progress
Scrum Master / Delivery Manager and Agile Coach
SNB Group UK
- Served as Scrum Master of three distributed teams and facilitated Scrum events like refinement, sprint planning, retrospective and agile workshops
- Directed the successful rollout of a customer-centric delivery app for a startup betting company operating in Nigeria
- Assisted PMs in breaking down scope into epics and user stories while identifying dependencies and blockers
- Monitored key performance metrics and provided regular updates to the leadership team
- Identified areas of improvement within the organization and implemented solutions to increase efficiency and productivity
- Ensured that sprint and product goals were clearly defined, attainable, and aligned with the overall project roadmap; tracked sprint progress and managed scope changes
Scrum Master
Friendsurance Berlin
- Served as Scrum Master of two distributed teams and facilitated Scrum events like refinement, sprint planning, retrospective and agile workshops
- Collaborated with Product Owners and stakeholders to define and prioritize product backlogs
- Trained teams and managers in OKR methodology and facilitated objectives setting meetings and key results presentation meetings
- Collaborated with department heads in OKR methodology, enabling them to set meaningful objectives and measurable key results
- Trained, mentored, and supported teams to introduce and follow agile values, principles, and practices
- Facilitated agile maturity assessments and guided leaders and teams in continual improvement activities
Scrum Master / Agile Coach
Getir
- Worked with Agile Community of Practice and created an Agile maturity model and assessment framework to identify strengths and areas for improvement
- Prepared and led agile training programs at the team and organizational level
- Prepared and facilitated workshops for story mapping, impact mapping, design thinking and creating personas to coach business teams
- Facilitated workshops on Scrum values, estimation, improving Scrum events, product alignment, product owner empowerment and roadmap planning
- Created and applied OKRs and metrics at team and organizational levels such as lead time, cycle time, time-to-market, innovation ratio, NPS, cumulative flow and tech debt ratio
Scrum Master / Agile Coach
Siemens
- Led five teams' transition to agile development in Turkey, one team in Germany and one team in Poland
- Worked with proof of concepts and prototypes to validate the feasibility of services and products
- Supported team and organization efficiency and performance measurement
- Created quality and risk reports and presented them to stakeholders during sprint reviews
- Introduced the Scaled Agile Framework and Kanban in the organization and organized Scrum of Scrums; facilitated SAFe PI plannings, agile meet-ups, lean coffees and internal tech talks
- Helped Product Owners with backlog management and creating user stories
Scrum Master - Agile Solutions Expert
Vodafone
- Facilitated Scrum events like refinement, sprint planning and retrospectives, and conducted agile workshops
- Helped teams to achieve their sprint goals and resolved impediments
- Created and executed test cases for new products, services or changes in charging and billing domains for projects in the Consumer and Enterprise Agile Solution Team
Integration and Verification Test Engineer
Huawei Technologies
- Created and executed UI test cases with Huawei Test Automation tool for Huawei components, CRM, charging and billing
Software Test and Quality Engineer
Nortel Netas
- Worked in various VOIP projects as quality engineer and test team lead
- Worked at Cedar Point campus in Derry, New Hampshire, USA for three months
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Telecommunication (10 years), Information Technology (5.5 years), Retail (2 years), and Insurance (0.5 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Quality Assurance (13 years), Project Management (9 years), Product Development (6.5 years), and Information Technology (0.5 years).
Summary
Senior Scrum Master, Delivery Manager, and Agile Coach with 15+ years of experience leading large-scale and distributed software delivery initiatives. Proven record of improving delivery predictability, reducing lead time, and increasing throughput by implementing Scrum, Kanban, SAFe, and OKR-driven execution models. Successfully coached and scaled multiple teams, increasing flow efficiency, improving release stability, and accelerating time-to-market across telecom, fintech, e-commerce, and startup environments.
Recognized for translating strategy into execution by removing systemic impediments, establishing agile maturity frameworks, and enabling data-driven delivery management. Led organizational transformations that improved sprint success rates, increased delivery quality, and strengthened stakeholder alignment, resulting in measurable gains in product quality, customer satisfaction, and operational performance.
Skills
Agile Delivery Leadership
Enterprise Agile Transformation
Delivery Management
Flow Optimization & Predictability
Okr Strategy & Execution
Product & Portfolio Alignment
Stakeholder & Executive Management
Scaled Agile (Safe)
Agile Coaching
Roadmap Governance
Performance Metrics & Kpi Management
Continuous Improvement
Risk & Dependency Management
Jira & Azure Devops
Delivery Tracking & Kpi Monitoring
Roadmap & Release Planning Support
Jira
Trello
Asana
Azure Devops
Github
Jenkins
Aws
Canva
Miro
Languages
Education
Yeditepe University
Electrical and Electronics Engineering · İstanbul, Turkey
Certifications & licenses
ICP-ACC (ICAgile Certified Professional - Agile Coaching)
ICAgile
ICP-ATF (ICAgile Certified Professional - Agile Team Facilitation)
ICAgile
KMP I (Kanban System Design)
Kanban University
KMP II (Kanban Systems Improvement)
Kanban University
PAL (Professional Agile Leadership)
Scrum.org
PAL-EBM (Professional Agile Leadership-EBM)
Scrum.org
PSD (Professional Scrum Developer)
Scrum.org
PSK (Professional Scrum with Kanban)
Scrum.org
PSM I (Professional Scrum Master - I)
Scrum.org
PSM II (Professional Scrum Master - II)
Scrum.org
PSM III (Professional Scrum Master - III)
Scrum.org
PSPO I (Professional Scrum Product Owner - I)
Scrum.org
PSPO II (Professional Scrum Product Owner - II)
Scrum.org
PSU (Professional Scrum with User Experience)
Scrum.org
SPS (Scaled Professional Scrum)
Scrum.org
Profile
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