Aleksander Š.

Business Analyst, Requirements Engineer, PM

Slovenia

Experience

Mar 2023 - Present
2 years 10 months

Business Analyst, Requirements Engineer, PM

ITUC GmbH

  • A more business side approach on features which have to be developed
  • Trying to find and answer questions how new things will affect old functionalities or interact with them and with other products of ours
  • Getting to know upcoming features in detail, so answers can be given to developers at any time
  • Clarification what product owners want to achieve with specific feature (for ex.: functionality, usability, design, back end logic,..)
  • Checking requirements and writing them down in tickets
Jul 2022 - Mar 2023
9 months

Technical Account Manager, Agile and Change Mng Coach

Nowtilus GmbH

  • Management of the projects process
  • Customer onboarding
  • Technical troubleshooting and escalation of customer issues to developers
  • Technical understanding of customer requests/features
  • Assist customers in prioritizing their product backlog and restoring the value of features
  • Help developers to understand the needs of our customers
  • Assistance with Scrum management, change management for internal changes as well as those affecting customers
Feb 2020 - Jul 2022
2 years 6 months

Project Manager, Scrum Master

Greymatters d.o.o.

  • Managing the Projects process
  • Team management via Agile methodologies (Scrum/Kanban)
  • Taking my experience from Supporter times to proactively give suggestions on UX/UI
  • Helping clients prioritize their backlog and putting value of features back in place
  • Acceptance testing before Production releases
  • Helping developers understand the needs of our clients
  • Creating flow diagrams and mock-ups
  • Giving clients the technical feedback and feasibility in a way a non-tech person can easily understand
  • Having an open mind, to be able to detect new projects on any field/industry there is
Mar 2018 - Feb 2020
2 years

Product Analyst, QA Engineer, Scrum Master

Sportradar d.o.o.

  • As Product Analyst:**

  • Trying to find and answer questions how new things will affect old functionalities or interact with them and with other products of ours

  • Getting to know upcoming features in detail, so answers can be given to developers at any time

  • Close collaboration with Product Owners (I was the first point of contact)

  • Clarification what product owners want to achieve with specific feature (for ex.: functionality, usability, design, back end logic,..)

  • Taking care of technical specifications with the input of dedicated developers, to assure that and how it can be developed

  • As Scrum Master:**

  • Coordinating feature teams and what task to assign to a developer

  • Sprint planning

  • Daily scrums and with that finding a way to get rid of obstacles if they occur

Oct 2015 - Mar 2018
2 years 6 months

IT QA Engineer

ORYX d.o.o.

  • Checking and ensuring that products meet high requirements
  • Incorporating quality checks already at the initial, developing phase
  • Care for retrospective
  • Close cooperation with developers and support
  • Training new team members in the test team
May 2014 - Oct 2015
1 year 6 months

Supporter for German online casino

ORYX d.o.o.

  • Work with users, players/customers
  • First level support
  • Shift manager
  • Distribution of tasks

Languages

German
Native
Slovenian
Native
English
Advanced

Education

Oct 2009 - Jun 2012

Faculty of Mechanical Engineering Ljubljana

Mechanical Engineering · Ljubljana, Slovenia

Sep 2005 - Jun 2009

Gimnazija Franca Miklošiča Ljutomer

Graduation · Ljutomer, Slovenia

Certifications & licenses

IREB CPRE FL certificate

Prosci Change Management Practitioner

LeSS Practitioner certificate

Driver’s license

PPL/A – pilot license

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