Abdelkoddouss B.
Project Lead / Contributor Lead
Experience
May 2022 - May 2025
3 years 1 monthMorocco
Project Lead / Contributor Lead
Google (via EOR)
- Directed cross-functional teams (16-700 members) through end-to-end Waterfall project cycles, consistently achieving 100% phase-gate approvals.
- Authored and implemented robust guidelines for data entry and localization projects, significantly reducing rework by an estimated 15-20% through enhanced upfront requirement clarity.
- Meticulously tracked milestone completion using Asana and Google Issue Tracker, providing regular, transparent reports to stakeholders and achieving 100% on-time delivery for over 17 sequential projects.
- Collected, analyzed, and reported on post-implementation metrics (e.g., defect rates, ROI), rigorously validating deliverables against initial project requirements and scope.
- Executed 20+ large-scale localization projects (e.g., sports, personalities) using Waterfall methodology, delivering 100% of milestones per project charters.
- Developed and refined schemas for a major search giant; enriched and localized extensive knowledge graph components, measurably improving data accuracy and relevance.
- Onboarded, trained, and supported new contributors, fostering a productive environment and accelerating workflow integration.
Mar 2015 - May 2022
7 years 3 monthsIndependent Contractor
- Conducted multidisciplinary research to enrich third-party databases, enhancing data quality and comprehensiveness.
- Researched, validated, and processed over 100,000 multidisciplinary entries (including healthcare, finance, education, sports, personalities, government data) for a large-scale knowledge graph, consistently ensuring 98% accuracy as per stringent QA guidelines.
- Supported global teams (1,500+ members) by adhering to standardized data workflows, promoting operational efficiency.
- Audited daily data entries for accuracy and compatibility, identifying and flagging approximately 7.5% of entries with inconsistencies for review and correction, thereby maintaining high data integrity.
- Localized over 100,000 words of technical and general content into Arabic, significantly improving user accessibility and engagement for MENA markets.
- Performed rigorous testing on new services pre-implementation, identifying issues and ensuring smooth deployment.
Jan 2014 - Dec 2014
1 yearChennai, India
Command Center Operator
Tata Consultancy Services
- Monitored and managed 100+ critical Control-M/TWS workflows, resolving 97% of infrastructure issues within defined Service Level Agreements (SLAs) by collaborating with key teams.
- Ensured 99.9% uptime for critical Data Center systems through proactive monitoring, rapid troubleshooting, and efficient incident response.
- Provided infrastructure support for ongoing operations and critical business activities.
- Coordinated with third-party vendors for system maintenance, issue logging, and resolution tracking.
- Tracked and managed over 200 tickets per month using BMC Remedy, achieving 99% compliance with organizational closure procedures and documentation standards.
- Authored and maintained Standard Operating Procedures (SOPs), Knowledge Base (KB) articles, and Known Error Database (KEDB) entries for new and recurring issues.
- Served as primary first-line customer contact, providing timely technical support.
Jul 2013 - Dec 2013
6 monthsMorocco
Freelancer
American Chamber of Commerce of Morocco
- Performed comprehensive testing and deployment of Vtiger CRM in a virtualized VMware Workstation environment, ensuring system compatibility and full functionality.
Summary
Highly accomplished Project Leader with over 10 years of experience directing global, cross-functional teams of up to 700 members through comprehensive Waterfall project cycles. Consistently achieved 100% on-time delivery for over 17 sequential projects, meticulously managing milestones and providing transparent stakeholder reporting. Proven expertise in leading complex data operations (entry, integrity) and large-scale localization initiatives, driving significant process improvements. Thrives in multicultural environments.
Languages
Arabic
NativeEnglish
NativeEducation
Oct 2016 - Jun 2019
Mohammed V University in Rabat
English Language and Literature, General · English Language and Literature · Rabat, Morocco
Oct 2010 - Jun 2013
International Institute for Higher Education in Morocco (IIHEM)
Management Information Systems, General · Management Information Systems · Rabat, Morocco
Oct 2007 - Jun 2010
United Arab Emirates University
Management Information Systems, General · Management Information Systems · Al Ain, United Arab Emirates
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