Ligia Boueres

Interim Marketing Director

Berlin, Deutschland

Erfahrungen

Jan. 2022 - Dez. 2023
1 Jahr
Berlin, Deutschland

Interim Marketing Director

Von Racknitz Baer, Art Gallery

  • Interim marketing director at the art gallery Von Racknitz Baer, responsible for the overall marketing strategy, SEO, e-mail marketing, content production, art exhibitions and events production, and social media strategy.
  • Led work with a partner marketing agency for the gallery’s webpage SEO strategy targeting artist profile landing pages with a significant boost to search visibility and conversion.
  • Led work with a partner marketing agency for content production and social media strategy.
  • Led B2C & B2B marketing strategy for art sales in email platforms.
Aug. 2022 - Dez. 2022
5 Monaten
Berlin, Deutschland

Account Director (Freelance)

Studio Nama

  • Nama is a creative strategy and communication agency, engaged in working on social impact projects.
  • Led agency’s project portfolio, responsible for time tracking, budgeting, and team assignment.
  • Developed and implemented the agency's client acquisition strategy leveraging CRM tools, crafting tailored service packages, and incentives for various target segments, resulted in securing 2 major clients.
Jan. 2020 - Dez. 2022
3 Jahren
Berlin, Deutschland

Senior CRM Manager

TIER Mobility SE

  • Drove cross-team collaboration between CRM, Revenue Management, Product Growth, Marketing, Data.
  • Owned retention and re-activation strategy with CRM as key-driver for app engagement, repeated rides and bringing back churned users.
  • Owned product-marketing strategy, launching +10 product features campaigns (battery swap, group ride, new payment methods introduction, loyalty packages, monthly pass etc).
  • Led team of 3 mid-level CRM Managers.
  • Implemented first customer lifecycle project and ad-hoc CRM strategies, scaled it in +7 countries.
Jan. 2018 - Dez. 2020
3 Jahren
Berlin, Deutschland

Marketing Manager

TIER Mobility SE

  • Drove online and OOH marketing campaigns, including content production, photoshoots and video for +7 new market launches (Lisbon, Paris, Zürich, Lyon, Berlin, Helsinki, Oslo).
  • Lead and executed content strategy for brand awareness and purposeful use of digital tools (thought-leadership blogposts, interview series with founder, podcast, infographics, monthly newsletters).
Jan. 2016 - Dez. 2019
2 Jahren
Washington, Vereinigte Staaten

Data Analyst

Conservation International

  • Biodiversity Assessment Unit, a joint union between the Conservation International - CI and the International Union for Conservation of Nature - IUCN.
  • Data analysis for the IUCN Red List of Threatened Species.
  • Led and facilitated workshops and managed stakeholders for the Crop Wild Relatives Species assessment in Cuernavaca, Mexico.
  • Authored IUCN Red List of Threatened Species draft assessments for Crop Wild Relatives, and organized species data into policy-oriented summaries.
  • Generate species distribution maps and calculate the distributional extent of endangered plants using ArcGIS and QGIS platforms.

Zusammenfassung

With over 7 years of CRM, Product Marketing, and communication strategy experience, I drive customer activation, engagement, retention, and loyalty programs and implement effective multi-channel strategies. My expertise includes CRM strategy, customer lifecycle management, and collaborative leadership, making me adept at navigating complex different stakeholder ecosystems and delivering measurable results.

After dedicating the last year to a freelance career and having led projects in the cultural industry, I look forward to working again in the tech industry and being part of a bigger team and mission.

Sprachen

Portugiesisch
Muttersprache
Deutsch
Verhandlungssicher
Englisch
Verhandlungssicher
Spanisch
Verhandlungssicher
Italienisch
Fortgeschritten

Ausbildung

Okt. 2014 - Juni 2017

BTU - Brandenburg Technical University

BA.Sc, Biodiversity Assessment Unit · Environment · Cottbus, Deutschland

Okt. 2010 - Juni 2013

UnB - Universidade de Brasília

Diplom · Forestry Engineering · Brasilien