Wei (Ping) T.
VP – Digital Tools & AI Implementation
Experience
Jan 2025 - Present
11 monthsSingapore
VP – Digital Tools & AI Implementation
JPMorgan Chase
- Spearheaded APAC’s first LLM-powered internal banking solution, automating fund deployment — delivering 1 FTE savings and improving operational accuracy.
- Deployed LLM automation for APAC Digital Platform Change Services, transforming end-to-end project status reporting — automated data sourcing, report writing, and rating across 80+ projects, now used by APAC project managers to streamline reporting and oversight.
- Deployed Assistant UI with LLM agents that auto-filled Japan escalation forms via chatbot, resolving data quality issues from language barriers. Improved escalation procedures and reduced time spent by compliance and operations teams by 30%.
- Partnered with compliance, operations, and claims teams to deploy LLM-powered multi-mailbox query classification that analyzed client queries and sentiment, identified high-effort focus areas, and generated targeted action plans — achieving 15 FTE savings and accelerating client response times.
- Conducted large-scale digital tool training (Alteryx and UiPath StudioX) for more than 200 trainees across APAC Operations, driving adoption of automation solutions and upskilling the workforce.
- Promoted cross-line-of-business collaboration by presenting demos in the APAC Monthly AI Governance sessions, connecting AI experts and fostering a culture of knowledge sharing.
- Led a team of 4 developers under an agile sprint model, providing technical guidance and project oversight to ensure timely delivery of LLM automation initiatives.
Jan 2024 - Present
1 year 11 monthsFounder & Self-Taught Full Stack AI Developer
- Launched FD MarketPulse, a full-stack LLM app (React, FastAPI, PostgreSQL) delivering live market insights to retail investors.
- Founded Pixio AI, a generative AI platform for stickers, apparel, and storybooks; piloted via a 10-day live booth with over 200 direct customer interactions shaping the product roadmap.
- Developed advertising videos and photo campaigns for Instagram, TikTok, and RedNote, driving stronger brand presence and audience reach through creative visual marketing.
- Developed a scalable React UI integrated with custom Python generative models.
Jun 2022 - Jan 2025
2 years 8 monthsSingapore
Digital Platform Solution Architect
JPMorgan Chase
- Led APAC-wide automation initiatives across FX settlement and callback workflows, deploying PEGA and UiPath solutions that eliminated 10 FTE manual work and improved compliance, reducing workload by 15 FTE.
- Designed and rolled out document understanding bots for sanction screening and email triage across APAC, saving 2 FTE per month.
- Awarded the JPMorgan CEO Award for automating China LVB Code Repair using Python, web scraping, and UiPath, improving efficiency by 50%; the only non-APAC project during this role.
Oct 2020 - Jun 2022
1 year 9 monthsSingapore
Enterprise Technology Manager
Lazada (Alibaba Group)
- Reduced internal self-service cycle time by 30% with JavaScript-driven self-service workflows.
- Led regional automation strategy across finance, customer care, and security domains, generating monthly savings of 10 FTE.
- Led UiPath training across IT departments, uncovering over 10 high-impact automation use cases with potential to streamline processes and drive productivity.
Oct 2018 - Oct 2020
2 years 1 monthSingapore
UiPath RPA SME & Business Process Automation Lead
Micron
- Established an RPA Centre of Excellence in APAC, mentoring over 50 developers and leading projects that achieved 20 FTE savings.
- Streamlined SAP transactions by automating shipping, invoicing, and defect documentation flows via RPA.
Jul 2014 - Oct 2018
4 years 4 monthsSingapore
Engineering Operation Engineer
Micron
- Led a night shift team of 5 technicians to ensure product quality by highlighting any tool and process abnormalities.
- Modified database SQL reports, expediting the reviewing process by 20 man-hours per month.
- Created daily shift reports with HTML and Excel macros, saving 30 man-hours per month and improving report accuracy.
Summary
Full Stack AI Engineer and VP, Innovation Lead at JPMorgan with 10+ years of experience in AI, automation, and digital transformation. Expert in building enterprise-grade LLM pipelines, Retrieval-Augmented Generation (RAG) systems, and full-stack applications. Proven record of delivering measurable efficiency (20+ FTE savings), regulatory compliance improvements, and client impact across APAC. Founder of Pixio AI and FD MarketPulse, bridging research into consumer-facing AI products. Backed by formal training in data analytics and data science (NUS MTech), and known for leading cross-functional AI initiatives, scaling adoption, and mentoring developers to build maintainable, production-ready systems.
Languages
English
NativeChinese
NativeEducation
Oct 2020 - Jun 2022
NUS ISS
MTech · Enterprise Business Analytics · Singapore
Oct 2018 - Jun 2019
First Media Design School
Diploma · Visual Communication · Singapore
Oct 2010 - Jun 2014
NUS
B.Eng. · Chemical Engineering · Singapore
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