Viktor Danylevsky - Application Manager / IT Operations Engineer

Q: Where is Viktor based?

Viktor is based in Zürich, Switzerland .

Q: What languages does Viktor speak?

Viktor speaks the following languages: German (Native), English (Intermediate) .

Q: How many years of experience does Viktor have?

Viktor has at least 23 years of experience. During this time, Viktor has worked in at least 11 different roles and for 12 different companies . The average length of individual experience is 2 years and 7 months . Note that Viktor may not have shared all experience and actually has more experience.

Q: What is Viktor's latest experience?

Viktor's most recent position is Application Manager / IT Operations Engineer at SBB .

Q: What companies has Viktor worked for in recent years?

In recent years, Viktor has worked for SBB .

Q: Which industries is Viktor most experienced in?

Viktor is most experienced in industries like Government and Public Administration , Automotive , and Information Technology (IT) . Viktor also has some experience in Healthcare , Transportation and Logistics , and Telecommunication .

Q: Which business areas is Viktor most experienced in?

Viktor is most experienced in business areas like Information Technology (IT) , Operations , and Quality Assurance (QA) .

Q: Which industries has Viktor worked in recently?

Viktor has recently worked in industries like Government and Public Administration .

Q: Which business areas has Viktor worked in recently?

Viktor has recently worked in business areas like Information Technology (IT) and Operations .

Recommended expert

Zürich, Switzerland

Experience

Feb 2017 - Present

9 years 2 months

Application Manager / IT Operations Engineer

SBB

Coordination and implementation of setting up and further development of applications in close collaboration with external service providers as the internal technical contact person
Ensuring stable, proper operation and maintenance of business-critical applications to support central business processes
Analysis, handling, and sustainable resolution of application issues (incidents, problems) including workarounds in 2nd and 3rd level support
Planning, coordination, and implementation of changes in ongoing application operations according to ITIL processes
Participation in project teams for maintenance, further development, and integration of interfaces between different applications
Support in creating, maintaining, and executing test cases as well as assisting with system, integration, and acceptance tests
Operation, deployment, and maintenance of containerized applications using Docker
Installation, configuration, integration, and testing of server and application software in virtualized and cloud environments (VMware, AWS)
Operation and maintenance of virtualized application platforms (Windows Server/Client, VMware, AWS Cloud)
User, role, and permission management in complex enterprise environments
Creation and maintenance of technical documentation (operations concepts, changes, projects, interfaces)
Close collaboration with internal departments, project management, and external partners and suppliers

Sep 2014 - Aug 2016

2 years

System Engineer / Support / Test

SBB

Operational support of Windows and Linux systems
2nd and 3rd level support for hardware, software, and internal applications
Ticket-based fault analysis, incident and problem management
Rollouts, migrations, and system testing in production environments
Installation and maintenance of drivers and system components
User support (onboarding, technical support)
Creation of test scenarios and technical documentation

Jan 2014 - Aug 2014

8 months

System Engineer

IT Service Provider

Sequencing and virtualization of applications with Microsoft App-V
Automation, customization, and parameterization of applications using scripting
System engineering in the Windows client area, including operation and optimization of the platform
Application engineering, including standardization, testing, and release processes
Creation of Windows images
Integration and maintenance of hardware drivers in client and image environments
2nd and 3rd level support, including incident, problem, and change management

Mar 2013 - Dec 2013

10 months

Senior System Engineer / Senior Investigation/Parameterization Engineer

Hospital

Analysis of business applications and existing platform environments regarding integration, operation, and security requirements
Execution and coordination of compatibility, integration, and system tests in Windows environments
Standardization, parameterization, and automation of applications for stable and reproducible installations
Preparation and implementation of application integrations including installation, configuration, and parameterization
Creation and maintenance of technical documentation (analysis, integration, operation)
Coordination of packaging activities, approvals, and handovers to productive operations
Planning and execution of application and system migrations in complex environments

Aug 2011 - Nov 2012

1 year 4 months

System Engineer / Senior Software Customisation Engineer

IT Service Provider

Application automation (SmartPack)
Citrix 2nd level support
Application virtualization (App-V)

Jan 2011 - Jul 2011

7 months

Senior Application Engineer

Pharma

Assisted in the creation and implementation of automation guidelines
Application engineering and automation
Base client apps deployment and distribution
Quality assurance

Aug 2010 - Dec 2010

5 months

Senior System Engineer

Bank

Developing and implementing MSI packaging guidelines
Application engineering and automation
Enteo NetInstall deployment and distribution
Quality assurance and conflict analysis

Jan 2010 - Jul 2010

7 months

System Engineer

HP Banking Service Center

APP-V design, configuration, and integration
Developing and implementing virtualization guidelines
Developing and implementing MSI packaging guidelines
SCCM 2007 deployment and distribution
APP-V sequencing
MSI packaging

Jun 2009 - Dec 2009

7 months

System Engineer, Workplace Engineering

Swisscom

Level 3 support
Conflict analysis
Windows 7 application compatibility analysis

Jan 2008 - Jun 2009

1 year 6 months

Senior System Engineer

USZ

Developing corporate packaging guidelines based on MSI and SVS
Software repackaging and silent installation
SVS and SWV Symantec virtualization
ThinApp virtualization (VMware)
Documentation
Altiris deployment and distribution

Jan 2007 - Dec 2007

1 year

System Engineer

Alstom

Creation of MSI packages
Quality assurance and conflict management
Scripting (VB)
Testing and error analysis
Documentation
Rollout (Altiris)

Nov 2006 - Mar 2007

5 months

MSI Engineer

EDA

MSI software packaging
Quality assurance and conflict management
Testing
Documentation

Nov 2005 - Oct 2006

1 year

Senior MSI Engineer

Swisscom

Defining and optimizing processes for MSI packaging
Creation of company-wide packaging guidelines based on MSI technology
Software packaging of business-critical applications (Prisma)
Validation, ICE analysis and troubleshooting
Documentation
Software distribution (SMS)
MSI and MergeModule quality assurance
Error analysis and corrections
Training and consulting

Feb 2005 - Oct 2005

9 months

MSI Packaging Engineer

Swisslife

Process definition for packaging
Creating packaging guidelines
Software packaging (Wise Package Studio 5)
Validating packages, ICE analysis and troubleshooting
Documentation
MSI and MergeModule quality assurance
Support during rollout (second and third level support)

Jan 2002 - Dec 2005

4 years

DaimlerCrusler GmbH

Process definition
Java programming
Testing and documentation

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Government and Administration (9 years), Automotive (4 years), Information Technology (2.5 years), Transportation (2 years), Healthcare (2 years), and Telecommunication (1.5 years).

Government and Administration

Automotive

Information Technology

Transportation

Healthcare

Telecommunication

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Information Technology (23.5 years), Operations (9.5 years), and Quality Assurance (9.5 years).

Information Technology

Operations

Quality Assurance

Skills

Operating Systems / Programs/scripts / Tools

Windows 10-11
Server 2016-2022
Servlet
Javascript
Vba
Sql
Xml
Jsp
Jira
Confluence
Servicenow
Github

Pc Software/platform / Test/simulation Software

Sccm 2007/2012
Aws Cloud
Vmware (Thinapp)
Azure Cloud
App-v (Softgrid)
Loadrunner
Opensta

Databases / Standard Interfaces

Relational Databases
Odbc
Jdb

Languages

German

Native

English

Intermediate

Education

Jan 2001 - Jun 2005

National University "Lviv Politech"

Bachelor of Computer Science · Computer Science · Lviv, Ukraine

Oct 1998 - Jun 2000

IB-Zentrum

IT Management Assistant (IHK) · IT Management Assistant · Stuttgart, Germany

Profile

Created

January 2026

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Viktor based?

Viktor is based in Zürich, Switzerland.

What languages does Viktor speak?

Viktor speaks the following languages: German (Native), English (Intermediate).

How many years of experience does Viktor have?

Viktor has at least 23 years of experience. During this time, Viktor has worked in at least 11 different roles and for 12 different companies. The average length of individual experience is 2 years and 7 months. Note that Viktor may not have shared all experience and actually has more experience.

What roles would Viktor be best suited for?

Based on recent experience, Viktor would be well-suited for roles such as: Application Manager / IT Operations Engineer, System Engineer / Support / Test, System Engineer.

What is Viktor's latest experience?

Viktor's most recent position is Application Manager / IT Operations Engineer at SBB.

What companies has Viktor worked for in recent years?

In recent years, Viktor has worked for SBB.

Which industries is Viktor most experienced in?

Viktor is most experienced in industries like Government and Public Administration, Automotive, and Information Technology (IT). Viktor also has some experience in Healthcare, Transportation and Logistics, and Telecommunication.

Which business areas is Viktor most experienced in?

Viktor is most experienced in business areas like Information Technology (IT), Operations, and Quality Assurance (QA).

Which industries has Viktor worked in recently?

Viktor has recently worked in industries like Government and Public Administration.

Which business areas has Viktor worked in recently?

Viktor has recently worked in business areas like Information Technology (IT) and Operations.

What is Viktor's education?

Viktor holds a Bachelor in Computer Science from National University "Lviv Politech".

What is the availability of Viktor?

Viktor is immediately available for suitable projects.

What is the rate of Viktor?

Viktor's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.