UX UI Designer

Non-profit app, phase 1

• Contributed to a team of 18 in crafting a targeted UX strategy for revolutionary volunteer management software, with a primary focus on easing volunteer burnout in nonprofit settings
• Led the design team in seamlessly integrating research insights into the user experience. Pioneered a design system, guaranteeing precision and operational efficiency
• Hands-on involvement in prototyping low and mid-fidelity wireframes fostered unity within our cross-functional Agile team
• This cooperative effort played a pivotal role in accelerating project success, surpassing milestones, and achieving an impressive 10% reduction in the overall project timeline

Non-profit app, phase 0

• Contributed to a cross-functional team of 10 members through an intensive 4-week sprint, spearheading UX research for a revolutionary volunteer management software
• Applied Lean UX methodologies, conducted user interviews
• Collaborated closely with the client, delivering pivotal outcomes that played a crucial role in the project's success

• Achieved consistent 13% year-over-year growth in managing insurance portfolios totalling CHF 8+ million premiums
• Conducted needs analysis for 150 clients, delivering tailored solutions resulting in an average 30% increase in coverage
• Established highly effective special risks strategies, resulting in a substantial 25% reduction in high-risk incidents for clients

• Maximized profitability of motor insurance portfolios for private and corporate clients through strategic management
• Achieved a 15% increase in client satisfaction scores and a 10% improvement in retention rates
• Conducted calls for tenders and comparisons, resulting in a 20% reduction in policy premiums while maintaining comprehensive coverage