Recommended expert
Kiran Dhuppe
AI Engineering
Experience
Jan 2025 - Present
1 year 1 monthBerlin, Germany
AI Engineering
Masterschool
- Fundamentals of AI and LLMs
- Build and deploy AI powered implementations with ChatGPT and Gemini
Jul 2024 - Oct 2024
4 monthsBerlin, Germany
Senior Product Manager
Raisin
- Reduced the onboarding friction for B2B platform users and improved adoption by 4% while working on SWIFT, MT942 for multi-party payments products
- Supported partner banks (e.g. Deutsche Bank) for design consultations to improve overall platform experience
- Developed documentation to map existing monolithic workflows to a modern, next-generation embedded platform approach
Sep 2023 - Jun 2024
10 monthsBengaluru, India
Senior Product Manager
Cashflo
- Managed the roadmap for a buy-now-pay-later solution, growing user base by 20% and contributing to 5% in incremental revenue
- Added payment service providers (PSP) and integrated with BaaS to support reliable payments and card issuance while improving cost structures
- Added payment features like linked accounts, card controls, payout reversals, refunds to build trust and create visibility while improving NPS score from 49 to 53
- Implemented split payment for multi partner transactions to onboard new businesses and improve GTV by 5%
Nov 2020 - Sep 2023
2 years 11 monthsSingapore
Senior Product Manager
Matchmove Financial Services
- Led development of LightSpeed, a global B2B platform for account services, card issuance and payment services in the South East Asian market to issue more than 2 million cards
- Launched card controls, single use cards, gift cards and scheduled payments to cater to the complex needs of multiple stakeholders in the value chain
- Conceptualised and completed integration with Stripe for accepting payments from multiple countries and support local payment methods for cost optimisation
- Reduced the user onboarding time from 4 days to under 10 minutes for 95% of the users by adding digital verification and approval in the onboarding journey
- Conceptualised multi-currency account with Airwallex to solve for FX cost efficiency and payroll use cases
- Integrated and successfully launched FAST P2P transfer services in Singapore with $50 million GTV in the first 4 weeks of launch
- Enhanced the fraud & risk management services to detect and alert fraudulent activities; added blacklisting and Enhanced Due Diligence to support regulatory and compliance requirements
- Worked with internal stakeholders to align and move away from native Android and iOS apps to a Flutter implementation resulting in 2x faster changes
Aug 2016 - Jul 2020
4 yearsBengaluru, India
Product Manager
Niyo Solutions
- Launched Niyo Android app delivering best-in-segment user experience (1M+ downloads with rating of 4.3)
- Delivered web application for internal teams, used by 300+ members from business, operations, finance, and support teams
- Implemented digital onboarding for users to complete e-KYC and reduced the onboarding time from 2 days to 3 minutes (more than 500K users opened accounts through eKYC)
- Launched QR based merchant/canteen payments solution to reduce queuing time, used by 50,000+ merchants
- Delivered B2B web application as enterprise banking solution for 3,000+ corporates processing ₹200 crore+ payroll and increased corporate retention from 88% to 92%
- Led a 4-member team to create an alternate user scoring model for credit assessment in absence of bureau score (CIBIL)
- Led a 7-member team to develop and launch lending solutions (e.g., advance salary, micro-loans) by partnering with leading NBFCs to disburse funds of ₹1 crore+ per month
- Led the integration with Freshdesk to set up customer support and improved SLA performance from 80% to 95% for one-day issue ticket resolution
Summary
Dynamic Product Manager with over 7+ years of experience leading product development and strategy in the fintech and technology sectors. Passionate about leveraging technology to solve complex problems and deliver value to customers
Skills
- Agile
- Scrum
- Baas
- Payments
- Embedded Finance
- Miro
- Jira
- Confluence
- Clevertap
- Appsmith
- Plantuml
- Ms-excel
- Sql
- Python
Languages
English
AdvancedGerman
ElementaryEducation
Aug 2007 - May 2011
Sardar Patel College of Engineering
Bachelor of Engineering · Engineering · Mumbai, India
Certifications & licenses
AI and Agentic Systems
Deeplearning.ai
Data Analysis
DataCamp
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