Kiran Dhuppe - Pursuing AI Engineering

Berlin, Germany

Experience

Jan 2025 - Present

7 months

Berlin, Germany

Jul 2024 - Oct 2024

4 months

Berlin, Germany

Reduced the onboarding friction for B2B platform users and improved adoption by 4% while working on SWIFT, MT942 for multi-party payments products.
Supported partner banks (eg Deutsche Bank) for design consultations to improve overall platform experience.
Developed documentation to map existing monolithic workflows to a modern, next-generation embedded platform approach.

Sep 2023 - Jun 2024

10 months

Bengaluru, India

Managed the roadmap for a buy-now-pay-later solution, growing user base by 20% and contributing to 5% in incremental revenue.
Added payment service providers (PSP) and integrated with BaaS to support reliable payments and card issuance while improving cost structures.
Added payment features like linked accounts, card controls, payout reversals, refunds to build trust and create visibility while improving NPS score from 49 to 53.
Implemented split payment for multi partner transactions to onboard new businesses and improve GTV by 5%.

Nov 2020 - Sep 2023

2 years 11 months

Singapore

Led development of LightSpeed which is a Global platform (B2B) for account services, card issuance and payment services in the South East Asian (SEA) market to issue more than 2 million cards.
Launched card controls, single use cards, gift cards and scheduled payments to cater to the complex needs of multiple stake-holders in the value chain.
Conceptualised and completed integration with Stripe for accepting payments from multiple countries and support local payment methods for cost optimisation.
Reduced the user onboarding time from 4 days to <10 min for 95% of the users by adding digital verification and approval in the onboarding journey.
Conceptualised multi-currency account with airwallex to solve for Fx cost efficiency and payroll use cases.
Integrated and successfully launched FAST (P2P) transfer services in Singapore with $50 million GTV in first 4 weeks of launch.
Enhanced the Fraud & Risk Management services to detect and alert fraudulent activities, added blacklisting and EDD(Enhanced Due Diligence) to support the regulatory and compliance requirements.
Worked with internal stakeholders to align and move away from native (android and iOS apps) to Flutter implementation resulting in 2x faster changes.

Aug 2016 - Jul 2020

4 years

Bengaluru, India

Launched Niyo android app delivering best in segment user experience (1m+ downloads with rating of 4.3).
Delivered web application for internal teams, used by 300+ members from business, operations, finance, and support team.
Implemented digital onboarding for users to complete e-KYC and reduced the onboarding time from 2 days to 3 minutes (more than 500K+ users opened accounts through eKYC).
Launched QR based merchant/canteen payments solutions to reduce queuing time and was being used by 50,000+ merchants.
Delivered B2B web application as enterprise banking solution for 3000+ corporates processing 200cr+ payroll and increased corporate retention from 88% to 92%.
Led a 4 member team to create an alternate user scoring for credit assessment in absence of bureau score (CIBIL).
Led a 7 member team to develop and launch lending solutions (eg.advance salary, micro-loans) by partnering with leading NBFCs to disburse funds of 1cr+/month.
Led the integration with Freshdesk to setup customer support and improved SLA performance from 80% to 95% for one day issue/ticket resolution.