Diana G. - Salesforce Admin /Consultant

Go to Website

Seville, Spain

Experience

Jul 2024 - Present

1 year 3 months

Remote

AI Trainer

Outlier

Jan 2023 - May 2023

5 months

Hamburg, Germany

Senior Technical Account Manager

Advendio GmbH

Management of implementation projects of the ADvendio product at customers
Analysis and implementation of business processes
Development of business requirements, specifications, process flows, application configuration and customization, testing and deployment

Jun 2020 - Dec 2022

2 years 7 months

Hamburg, Germany

Senior Technical Project Manager

BurdaForward GmbH

Technical onboarding of new publishers, including project management
Publisher technical support
Communicate project plans and progress to key stakeholders
Develop project plans and manage project scope using methodologies to take projects from conceptualization to implementation and maintenance

Oct 2019 - Dec 2022

3 years 3 months

Hamburg, Germany

Salesforce Administration

BurdaForward GmbH

Quickly learn new skills and apply them to daily tasks to improve efficiency and productivity
User onboarding
Authorization management
Daily support
Managing the advertising products database
Create new accounting circles including page layouts, custom fields, and workflows
Interface configuration with XANDR
Training

Aug 2017 - Jun 2020

2 years 11 months

Hamburg, Germany

Technical Product Manager

BurdaForward Advertising GmbH

Product Owner: Native advertising
Implementation of the technical requirements for native advertising
Define tasks and formulate tickets for sprint planning
Agile project management in the company
Technical contact for sales and brand management
Coordination of service providers

Dec 2014 - Jul 2017

2 years 8 months

Hamburg, Germany

Senior Agency Manager

BurdaForward Advertising GmbH

Agency support for companies such as Carat, Vizeum, Performance Media and Publicis
Advising customers and expanding existing customer relationships through customer meetings, customer events and trade fairs
Annual meetings with customers and negotiation of prices and conditions for digital campaigns
Adaptation of up-sale offers to customer-specific conditions, e.g. display marketing and native advertising
Problem solver; troubleshooting; ad-hoc guru for technical support for systems such as Salesforce and dfp Adserver
Member of special task force for publisher-specific offers

Jul 2013 - Nov 2014

1 year 5 months

Hamburg, Germany

Sales Manager

Tomorrow Focus Media GmbH

Agency support for companies such as Pilot Hamburg + Berlin and Masterplan

Aug 2011 - Jun 2013

1 year 11 months

Munich, Germany

Sales Manager

Tomorrow Focus Media GmbH

Agency support for companies such as Serviceplan Group and Mediacom

Oct 2010 - Jul 2011

10 months

Munich, Germany

Trainee Master of Media

Tomorrow Focus Media GmbH

Trainee program with three partner companies
Two-month internships at organizations such as Sevenone Media, FOCUS Magazin Verlag and Serviceplan Group

Mar 2010 - Aug 2010

6 months

Jinzhou, China

Coordinator

Bohai University

Preparation of students before the start of the exchange program
Lessons in German and mathematics

Dec 2008 - Jun 2009

7 months

Berlin, Germany

Graduate Internship

Kijiji GmbH

Support of strategic cooperation partners in tasks such as contract renegotiation
Preparation and evaluation of analyses of key figures

Aug 2007 - May 2008

10 months

Berlin, Germany

Content Author

Hill & Knowlton Communications GmbH

Corporate communications (internship & freelance)

Summary

Certified Salesforce Admin and Technical Project Manager with a background in sales management and product management in the online media industry.

My diverse experience enables me to not only implement Salesforce solutions but also understand the broader business context, driving efficiency and growth. I specialize in Salesforce optimization, Salesforce configuration, process automation and aligning technical solutions with business goals.

Looking for opportunities to apply my unique blend of skills to help businesses thrive through tailored Salesforce strategies and effective project execution.