Vimal Ramakrishnan - AI Product Consultant

Q: Where is Vimal based?

Vimal is based in Madrid, Spain .

Q: What languages does Vimal speak?

Vimal speaks the following languages: English (Advanced), Spanish (Intermediate) .

Q: How many years of experience does Vimal have?

Vimal has at least 9 years of experience. During this time, Vimal has worked in at least 5 different roles and for 5 different companies . The average length of individual experience is 2 years and 8 months . Note that Vimal may not have shared all experience and actually has more experience.

Q: What is Vimal's latest experience?

Vimal's most recent position is AI Product Consultant at Freelance .

Q: What companies has Vimal worked for in recent years?

In recent years, Vimal has worked for Freelance , IE University - Talent and Careers , and Payflow .

Q: Which industries is Vimal most experienced in?

Vimal is most experienced in industries like Professional Services , Banking and Finance , and Information Technology (IT) . Vimal also has some experience in Education and Tourism and Hospitality .

Q: Which business areas is Vimal most experienced in?

Vimal is most experienced in business areas like Business Intelligence , Product Development , and Marketing . Vimal also has some experience in Finance , Information Technology (IT) , and Customer Service .

Q: Which industries has Vimal worked in recently?

Vimal has recently worked in industries like Banking and Finance , Information Technology (IT) , and Education .

Q: Which business areas has Vimal worked in recently?

Vimal has recently worked in business areas like Product Development , Finance , and Information Technology (IT) .

Recommended expert

Madrid, Spain

Experience

Jul 2023 - Present

2 years 8 months

Madrid, Spain

AI Product Consultant

Freelance

Led end-to-end onboarding and implementation for an AI-driven analytics and advice platform, working closely with enterprise customers to understand their workflows and configure generative agents that answered queries autonomously.
Architected GPT-powered customer analytics and personalised investment insights using RAG pipelines and prompt logic.
Built quick Python scripts to parse data sources and integrate APIs, raising client engagement by 31% and streamlining operations.
Launched an AI-driven marketing and customer-service automation suite incorporating chat bots and ticket triage, boosting conversions by 18% and reducing acquisition cost by 22%.
Trained customer success teams on advanced features, collected feedback to refine prompt flows and wrote product requirements document for engineers.

Jan 2022 - Jun 2023

1 year 6 months

Madrid, Spain

Senior Associate Director

IE University - Talent and Careers

Led a pod of eight analysts and developers to build a generative-AI career-matching engine using the GPT-4 API and Pinecone vector search.
Tuned prompts, curated the knowledge base and quality assured outputs to reduce manual processes by 80% and increase job-placement rates by 35%.
Designed dashboards and SQL queries to monitor resolution rates, satisfaction and escalation metrics, and presented insights to leadership to inform product roadmap decisions.
Acted as the primary interface between engineering and stakeholders: translated user feedback into product requirements, provided technical training for administrators and facilitated adoption across the university.
Contributed to the strategic development of recruitment programs and integrated real-world project experiences into curriculum to enhance customer satisfaction.

Jul 2021 - Nov 2021

5 months

Madrid, Spain

Head of Data

Payflow

Partnered with cross-functional teams to analyse user engagement data and prioritise features; improvements in design led to a 30% uplift in customer satisfaction.
Established data governance and analytics frameworks; built dashboards using Tableau and PowerBI and wrote SQL queries to provide actionable insights for product and customer success teams.
Collaborated with product managers and engineers to optimise customer onboarding and reduce time-to-value for new enterprise clients.

Jan 2019 - Jul 2019

7 months

Gurugram, India

Lead Data Scientist

Travel Triangle

Orchestrated a six-person analytics team and drove automation initiatives across marketing, product and operations functions.
Introduced A/B testing and data-driven decision processes that increased user conversion rates.
Utilised SQL and Python to analyse market studies and customer behaviour, identifying growth opportunities and anticipating industry trends.
Liaised with internal stakeholders to prioritise product features based on customer feedback and performance metrics.

Mar 2015 - Oct 2018

3 years 8 months

Bengaluru, India

Apprentice Leader

Mu Sigma

Led a 22-member analytics team delivering AI and analytics projects for Nike, developed automated dashboards tracking key metrics in real time and conducted predictive and descriptive analyses across digital platforms.
Created personalised campaign frameworks that optimised marketing spend and generated $22M in savings.
Established and led consulting engagements with Microsoft and Suncorp Limited, overseeing predictive machine-learning models that improved claims management and produced $15M in cost savings.
Served as a client-facing point of contact, translating business needs into technical deliverables and training stakeholders on model outputs and dashboards.

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Professional Services (3.5 years), Banking and Finance (3 years), Information Technology (2.5 years), Education (1.5 years), and Tourism (0.5 years).

Professional Services

Banking and Finance

Information Technology

Education

Tourism

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Business Intelligence (6 years), Product Development (5 years), Marketing (4 years), Finance (2.5 years), Information Technology (2.5 years), and Customer Service (0.5 years).

Business Intelligence

Product Development

Marketing

Finance

Information Technology

Customer Service

Summary

Hybrid AI product leader and solutions engineer with over 10 years of experience designing, building and onboarding data-driven and generative AI products across FinTech, EdTech, retail and automotive. Adept at translating customer problems into technical solutions, configuring large language model (LLM) systems and rapidly iterating on prompts and scripts to achieve high resolution and satisfaction rates. Skilled in orchestrating cross-functional pods, training end-users, analysing performance metrics with SQL and dashboards and communicating clearly with stakeholders.

Skills

Ai & Analytics:

Generative Ai (Gpt-4, Llama-3)
Nlp
Rag
Langchain
Python (Pandas, Numpy, Tensorflow, Nlp, Openai)
Sql
N8n
Hugging Face
Nlp
Product Analytics
A/b Testing
Mixpanel

Languages & Libraries:

Python (Pandas, Numpy, Tensorflow, Nlp, Openai)
Sql

Product Management Tools:

Jira
Productboard
Figma
Agile & Scrum
Clarity Ppm

Tools & Platforms:

Monday.com
Smartsheet
Tableau
Powerbi
Api Integration
Miro
Figma

Governance & Compliance:

Gdpr
Ethical Ai
Eu Ai Act

Languages

English

Advanced

Spanish

Intermediate

Education

Apr 2020 - Mar 2021

IE HST

MSc · Business Analytics and Big data · Madrid, Spain

Sep 2019 - Dec 2020

IE Business School

MBA · Madrid, Spain

Aug 2010 - Aug 2014

SCTCE

B. Tech · Thiruvananthapuram, India

Certifications & licenses

IBM RAG And Agentic AI Professional Certificate

IBM

Microsoft AI & ML Engineering Professional Certificate

Microsoft

Microsoft AI Product Manager Professional Certificate

Microsoft

Profile

Created

November 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Vimal based?

Vimal is based in Madrid, Spain.

What languages does Vimal speak?

Vimal speaks the following languages: English (Advanced), Spanish (Intermediate).

How many years of experience does Vimal have?

Vimal has at least 9 years of experience. During this time, Vimal has worked in at least 5 different roles and for 5 different companies. The average length of individual experience is 2 years and 8 months. Note that Vimal may not have shared all experience and actually has more experience.

What roles would Vimal be best suited for?

Based on recent experience, Vimal would be well-suited for roles such as: AI Product Consultant, Senior Associate Director, Head of Data.

What is Vimal's latest experience?

Vimal's most recent position is AI Product Consultant at Freelance.

What companies has Vimal worked for in recent years?

In recent years, Vimal has worked for Freelance, IE University - Talent and Careers, and Payflow.

Which industries is Vimal most experienced in?

Vimal is most experienced in industries like Professional Services, Banking and Finance, and Information Technology (IT). Vimal also has some experience in Education and Tourism and Hospitality.

Which business areas is Vimal most experienced in?

Vimal is most experienced in business areas like Business Intelligence, Product Development, and Marketing. Vimal also has some experience in Finance, Information Technology (IT), and Customer Service.

Which industries has Vimal worked in recently?

Vimal has recently worked in industries like Banking and Finance, Information Technology (IT), and Education.

Which business areas has Vimal worked in recently?

Vimal has recently worked in business areas like Product Development, Finance, and Information Technology (IT).

What is Vimal's education?

Vimal holds a Master in Business Analytics and Big data from IE HST, a Master from IE Business School and a Bachelor from SCTCE.

Does Vimal have any certificates?

Vimal has 3 certificates. These include: IBM RAG And Agentic AI Professional Certificate, Microsoft AI & ML Engineering Professional Certificate, and Microsoft AI Product Manager Professional Certificate.

What is the availability of Vimal?

Vimal is immediately available full-time for suitable projects.

What is the rate of Vimal?

Vimal's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.