Azada H.
AI Consultant
Experience
Jul 2024 - Present
1 year 3 monthsMunich, Germany
AI Consultant
Freelance
- Built scalable end-to-end machine learning pipelines for a major telco company, covering feature engineering, model development, deployment, and a Streamlit visualization app.
- Initiated and embedded data science within the Customer Experience team, collaborating daily with stakeholders to deliver end-to-end solutions; under my ongoing support, customer satisfaction score, NPS, remained stable at a record >30pt.
- Advised a client on GenAI tools, AI development strategies, and Responsible AI practices, shaping internal adoption and governance approaches.
Apr 2019 - Jun 2024
5 years 3 monthsMunich, Germany
Data Scientist
Comsysto Reply
- Analyzed large-scale telecom datasets using SQL, statistics, and SHAP on Dataiku to uncover key dissatisfaction drivers; insights cut cold-calling by one-third and contributed to a +10pt NPS increase, reaching a record 31pt.
- Partnered with senior managers and the CTO to design AI-driven solutions; pioneered early pilots of Transformers and GPT models, accelerating adoption of emerging GenAI technologies and shaping strategic collaboration with Anthropic.
- Led a global team of AI engineers to implement Computer Vision solutions, pioneering the use of Vision Transformers for unsupervised video object recognition and reducing the need for massive labeled datasets.
- Delivered workshops on Responsible AI and Generative AI (NLP and image generation) for Bavarian ministries, guiding policymakers on practical adoption.
- Founded and scaled the Predictive Analytics Meetup to 500+ members, delivered talks at industry events, and published widely-read articles on AI and Data Science.
Oct 2017 - Nov 2018
1 year 2 monthsMunich, Germany
Working Student in Software Engineering
Brainlab AG
- Developed a JavaScript-based validation tool for patient data software, improving data accuracy and compliance.
Aug 2017 - May 2018
10 monthsMunich, Germany
Research assistant
LMU Munich, Center for Information and Language Processing (CIS)
- Created an XML integration tool (Python) for historical text analysis, later recognized with the LMU Research Award.
- Mentored students on research projects, providing technical and methodological guidance.
Languages
German
AdvancedEnglish
AdvancedEducation
Ludwig Maximilian University of Munich
Master of Science · Natural Language Processing · Munich, Germany
Philipps University of Marburg
Master of Arts · Linguistics & Web Technologies · Marburg, Germany
Azerbaijan University of Languages
Bachelor of Arts · English Linguistics · Baku, Azerbaijan
Certifications & licenses
AI Governance Professional
IAPP Europe Data Protection Congress 2024
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