- Planning and implementation of Windows 2000 / 2003 / 2008R2 servers.
- Windows NT 4.0 migration to Windows 2000/2003/2008.
- Troubleshooting in Active Directory.
- Analysis and troubleshooting of hardware and software problems.
- Replacement of computers, cards (network, graphics, memory, motherboard, etc.), TFT monitors.
- Resolving dial-in issues with laptops (software, hardware, and user errors).
- Resolving network issues (problems accessing the network).
- Replacement of network components in the frontend area (hubs, switches, cables and fiber optics).
- Network management and administration.
- Data backup for users.
- Data recovery from defective hard drives.
- User support for hardware and software operation issues.
- Firewall installation and configuration.
- Configuration of MS SQL Server.
- Server installations and server administration.
- Troubleshooting R3 applications and various R3 transactions.
- Support for the customer's standard software.
- Support of the board area (executives, assistants and secretaries).
- Conference rooms and video conferences, as well as Cisco telepresence.
- Installations and troubleshooting of WinNT4.0/Win2000/WinXP/Vista Enterprise.
- 2nd level support of client environments, including applications (MS Office, Win98, 2000, XP, Server 2003, 2008/SAP R/3, antivirus/firewall/SafeBoot/databases/encryption software).
- PC, servers, networks, mobile phones, BlackBerry, UMTS cards for laptops, projectors, printing.
- Developer support (HANA project) at SAP Labs.
System support (2008):
- Support of the server environment in the Windows 2003/2008 environment in the administration / support area of a major customer.
- Administration of the server landscape.
- Hardware monitoring with Insight Manager 7.0.
- Support in the client environment Windows XP and Office 2003 / 2007 / 2010 Outlook.
- Administration of the server landscape under Windows 2003.
- Conceptual design of hardware monitoring with Insight Manager.
- Support of SharePoint Portal Server 2003.
- Data backup with Veritas Backup Exec v10.5.
- Implementation of new group policies worldwide.
Windows 7 migration project:
- Planning, preparation and implementation of an NT 4.0 migration to Windows 2003 Active Directory (AD).
- Migration of Exchange 5.5 server to Exchange 2003.
- Planning, integration and configuration during a Microsoft WSUS rollout.
- Planning and design of the migration approach.
- Designing the hardware for building the existing server landscape.
- Executing the migration of Windows NT 4.0 servers to Windows 2003 servers.
- Migration of Exchange 5.5 to Exchange 2003.
- Implementation of an antivirus solution.
- Implementation of remote access (VPN, UMTS).
- Installation and configuration of WSUS servers.
- Creation of WSUS groups and Group Policy Objects.
- Testing synchronization between downstream, upstream servers and client systems.
- Implementation of remote access for remote maintenance (Astaro dial-in router).
Windows 7 - migration project:
- Planning, preparation and execution of a Windows 2000 migration to Windows 2003 Active Directory (AD).
- Planning and design of the integration and migration approach.
- Installation and configuration of server systems.
- Executing the migration.
- Setting up data backup (NT Backup).
- Implementation of remote access for remote maintenance (Cisco dial-in router).
Relocation of the existing data center:
- Planning, preparation and execution for the consolidation of individual Windows 2000 server systems.
- Planning and design of the relocation approach.
- Installation of the network infrastructure and commissioning of network components.
- Planning and installation of Exchange 2003.
- Setting up data backup (Veritas Backup Exec v10.5).