- Planning and implementation of Windows 2000 / 2003 / 2008R2 servers.
- Windows NT 4.0 migration to Windows 2000/2003/2008.
- Troubleshooting in Active Directory.
- Analysis and resolution of hardware and software issues.
- Replacement of computers, cards (network, graphics, storage, motherboard etc.), TFT monitors.
- Solving dial-in issues on laptops (software, hardware and user errors).
- Solving network problems (access issues to network).
- Replacement of network components in the front-end area (hubs, switches, cables and fiber optics).
- Network management and administration.
- Data backup for users.
- Data recovery from faulty hard drives.
- User support for hardware and software usage issues.
- Firewall installation and configuration.
- Configuration of MS SQL Server.
- Server installations and server management.
- Troubleshooting R3 applications and various R3 transactions.
- Support for standard customer software.
- Support of the board area (executives, assistants and secretaries).
- Conference rooms and video conferences, telepresence from Cisco.
- Installations and troubleshooting of WinNT4.0/Win2000/WinXP/Vista Enterprise.
- 2nd level support of client environments, including applications (MS Office, Win98, 2000, XP, Server 2003, 2008/SAP R/3, antivirus/firewall/SafeBoot/databases/encryption software).
- PCs, servers, networks, mobile phones, BlackBerry, UMTS cards for laptops, projectors, printing.
- Developer support (HANA project) at SAP Labs.
System support (2008):
- Maintenance of server environment in Windows 2003/2008 for administration/support of a major customer.
- Administration of server landscape.
- Hardware monitoring Insight Manager 7.0.
- Client support Windows XP and Office 2003/2007/2010 Outlook.
- Administration of server landscape under Windows 2003.
- Hardware monitoring concept development Insight Manager.
- Maintenance of SharePoint Portal Server 2003.
- Data backup with Veritas Backup Exec v10.5.
- Setup of new group policies worldwide.
Windows 7 migration project:
- Planning, preparation and implementation of NT 4.0 migration to Windows 2003 Active Directory.
- Migration of Exchange 5.5 server to Exchange 2003.
- Planning, integration and configuration for Microsoft WSUS introduction.
- Planning and design for migration approach.
- Hardware design for building existing server landscape.
- Migration of Windows NT 4.0 servers to Windows 2003 servers.
- Migration from Exchange 5.5 to Exchange 2003.
- Implementation of antivirus solution.
- Implementation of remote access (VPN, UMTS).
- Installation and configuration of WSUS servers.
- Creation of WSUS groups and GPOs.
- Testing synchronization between downstream, upstream servers and client systems.
- Implementation of remote access for remote maintenance (Astaro dial-in router).
Windows 7 migration project:
- Planning, preparation and execution of Windows 2000 migration to Windows 2003 Active Directory.
- Planning and design for integration and migration.
- Installation and configuration of server systems.
- Execution of migration.
- Setup of data backup (NT Backup).
- Implementation of remote access for remote maintenance (Cisco dial-in router).
Data center move:
- Planning, preparation and execution for merging individual Windows 2000 server systems.
- Planning and design for the move.
- Installation of network infrastructure and commissioning of network components.
- Planning and installation of Exchange 2003.
- Setup of data backup (Veritas Backup Exec v10.5).