- Planning and implementation of Windows 2000 / 2003 / 2008R2 servers.
- Windows NT 4.0 migration to Windows 2000/2003/2008.
- Active Directory troubleshooting.
- Analysis and resolution of hardware and software issues.
- Replacement of computers, cards (network, graphics, memory, motherboard etc.), TFT monitors.
- Solving dial-in issues on laptops (software, hardware, user errors).
- Solving network access issues.
- Replacement of front-end network components (hubs, switches, cables, fiber optics).
- Network management and administration.
- Data backup for users.
- Data recovery from faulty hard drives.
- User support for hardware and software.
- Firewall installation and configuration.
- MS SQL Server configuration.
- Server installations and management.
- Troubleshooting of R3 applications and various R3 transactions.
- Support for customer standard software.
- Board area support (executives, assistants, secretaries).
- Conference rooms, video conferences, and Cisco TelePresence.
- Installation and troubleshooting of WinNT4.0/Win2000/WinXP/Vista Enterprise.
- 2nd level support for client environments including applications (MS Office, Win98, 2000, XP, Server 2003, 2008/SAP R/3, antivirus/firewall/SafeBoot/databases/encryption software).
- PCs, servers, networks, mobile phones, BlackBerry, UMTS cards for laptops, projectors, printing.
- Developer support (HANA project) at SAP Labs.
System support (2008):
- Support of server environment in Windows 2003/2008 for a major client.
- Administration of the server landscape.
- Hardware monitoring with Insight Manager 7.0.
- Client support Windows XP and Office 2003/2007/2010 Outlook.
- Administration of servers under Windows 2003.
- Hardware monitoring planning with Insight Manager.
- Support of SharePoint Portal Server 2003.
- Data backup with Veritas Backup Exec v10.5.
- Global group policy setup.
Windows 7 Migration Project:
- Planning, preparation, and implementation of NT 4.0 migration to Windows 2003 Active Directory.
- Migration of Exchange 5.5 to Exchange 2003.
- Planning, integration, and configuration for Microsoft WSUS introduction.
- Migration strategy planning.
- Hardware concept for existing server landscape.
- Execution of Windows NT 4.0 to Windows 2003 server migration.
- Exchange 5.5 to Exchange 2003 migration.
- Antivirus solution implementation.
- Remote access solution (VPN, UMTS).
- WSUS server installation and configuration.
- WSUS groups and GPO creation.
- Synchronization testing between downstream, upstream servers and clients.
- Remote maintenance access (Astaro dial-in router).
Windows 7 Migration Project:
- Planning, preparation, and execution of Windows 2000 migration to Windows 2003 Active Directory.
- Integration and migration strategy planning.
- Server installation and configuration.
- Migration execution.
- Data backup setup (NT Backup).
- Remote access setup for maintenance (Cisco dial-in router).
Data center relocation:
- Planning, preparation, and consolidation of standalone Windows 2000 servers.
- Move strategy planning.
- Network infrastructure setup and commissioning of network components.
- Exchange 2003 planning and installation.
- Data backup setup (Veritas Backup Exec v10.5).