Norbert Eiglsperger
Auditor
Experience
Nov 2023 - Dec 2023
2 monthsFrankfurt, Germany
Auditor
Direktbank Frankfurt
- Audit FATCA processes at Direktbank Frankfurt
- Review processes and controls for FATCA Germany
- Review proper release management for FATCA reporting software
- Identify areas for improvement
May 2023 - Jul 2023
3 monthsGermany
Consultant
Bank
- Bank tax processes
- Document process flows, improve them, and work on bringing external tax advisors in-house
- Corporate tax for the bank and subsidiaries
- Advance capital gains tax returns and declarations
- Create VAT returns and declarations within the group
- Work with external tax firm, detail deliverables, create process documentation, highlight traceability issues, develop improvements, run parallel simulations
Nov 2022 - Jan 2023
3 monthsGermany
Auditor
Große Direktbank
- Audit a large direct bank’s US withholding tax area
- Review QI and FATCA processes in internal audit
- Check test execution and release tests for QI / FATCA / 871m and Section 61 withholding
- Review work instructions
- Control settlements and IRS reports
Oct 2022 - Present
2 years 10 monthsGermany
IT Project Manager
Bank / WP-Insourcer and specialist in fund and institutional business
- Withholding Tax Relief Modernization Act (AEMG)
- Feasibility study for determining market settlement data for customer accounts
- Analyze priority reporting for lending and repo transactions and FIFO chain logic
- Report to steering committee
- Group-level multi-tier withholding relief via foreign banks’ subcustody
- Manage FIFO transactions via Tributum
- Refund process via Raquest
Oct 2021 - Sep 2022
1 yearDüsseldorf, Germany
Consultant / Business Analyst (Part-time)
Bank – cooperative segment specialist
- Analyze legal forms and tax treatment in Avaloq, including customer merges, fusions, legal form changes
- Design standard config for German market covering domestic/foreign legal forms, customer types, special forms, account/business types and tax treatment
- Optimize KYC process, customer creation, and account opening
- Focus on German capital gains tax, FATCA / CRS, and DTA (including QI)
- Data cleansing for master data migration
- Design customer processes: merge, transfer, split, gift accounts/businesses
Sep 2021 - Mar 2022
7 monthsMunich, Germany
Analyst
Eiglsperger Consultance
- Internal study on §23 speculation tax base for cryptocurrencies
- Feasibility of processing wallet reports and trader transaction data
- Enrich with historical exchange rates
- Implement tax logic for cross-crypto exchanges and loss pots
- Determine tax base per crypto under §23
Mar 2021 - Dec 2022
1 year 10 monthsDüsseldorf, Germany
Project Manager
HSBC
- Automate billing for custody services
- Create business concept for Oracle-based billing solution
- Clarify invoicing technical details
- Design VAT logic (German/EU rates, exemptions, accounting)
- Design EU VAT reverse charge, VAT ID checks, ZM reports
- Detail accounting logic for cancellations
- Write specs for India development
- Define test cases, coordinate SIT and UAT
- Broad financial market project experience with fast, efficient governance
- Strong business analysis skills added value beyond coordination
- Systematic, structured approach; clear reporting to senior management; transparent communication; balanced progress and collaboration; trusted team member
Aug 2020 - Dec 2022
2 years 5 monthsFrankfurt, Germany
Project Manager / Business Analyst for DAC6 Implementation and Support
Fund company
- Report cross-border tax arrangements for a fund company
- Technical support for BearingPoint’s FiTAX DAC6 app
- Interface among development, business, and operations
- Implement user concept and production processes
- DAC6 reporting, production/test/release support
- Prepare and analyze releases, write data center install guides, cleanup scripts
- Analyze issues, design change requests and requirements
Feb 2020 - Jul 2020
6 monthsDüsseldorf, Germany
Project Lead / Business Analyst
Insourcer for custodian bank function
- Advise on QI/custodian issues and workarounds
- Design reconciliation logic for US withholding tax and matching 1042-S/1099 data
- Reconcile clearing house vs. customer settlements
- Develop Excel prototype for later system use
- Optimize monthly fund reconciliation on custodian side with new core banking and auto G/L bookings
- Analyze open positions from migration cutover
Feb 2018 - Apr 2018
3 monthsMontabaur, Germany
Business Analyst
Consulting firm for insurers (for adesso)
- German tax reports for life insurance
- Create business concept for adesso Life insurance system
- FATCA/CRS, Rürup and Riester reporting
- Identify products per report type
- Define specs for IT-based customer/product screening
- Define reporting logic via decision tables
Jan 2018 - Dec 2019
2 yearsBrussels, Belgium
Business Analyst
Consulting firm for software vendors
- Tax consulting on process issues
- Clarify detailed questions on German business processes
- Tax calculation, processing and reconciliation, German tax reports, KiStAM, securities and fund business logic (especially corporate actions)
Dec 2017 - Jan 2018
2 monthsAmsterdam, Netherlands
Business Analyst
Direct bank with German branch
- Advise on German investment tax reform
- Convert and technically review software for reform
- Support customer inquiries during conversion
Jun 2016 - Mar 2017
10 monthsVienna, Austria
Business Analyst
Private major bank in international group
- Deactivate anonymous remittance under EU Savings Tax Directive and adjust foreign KESt (Austria)
- Introduce CRS reporting standard
- Convert tax logic, coordinate with tax and legal
- Define system logic, write business concept, analyze customer/process impacts
Jan 2016 - Sep 2016
9 monthsFrankfurt, Germany
Business Analyst then Project Manager
Private major bank
- Renew QI agreement 2014 and link with FATCA reports
- Handle findings from QI processes
- Business analysis for corrections/cancellations and tax offsets
- Technical coordination among operations, tax, IT
- Identify QI agreement updates through July 2016
- Input for QI officer’s internal controls
- Guidelines for QI compliance
- Align QI with FATCA reports 8086/1099, consider data protection
- Create QI correction reporting for 1042 and 1099
- Screen §871m, draft management report
- Map non-standard beneficial owners for tax processing
- Analyze tax treatment of discount on bonds
- Treat REITs in QI
- Account transfer considerations
Sep 2015 - Mar 2016
7 monthsAmsterdam, Netherlands
Trainer
Direct bank German branch (Client: MoneYou Germany)
- Taxes in German fund business
- Train MoneYou Germany processing team on fund taxes
- Help bank choose/design funds for simple processing
- Review customer fund statements for annual tax certificates
Apr 2015 - Dec 2016
1 year 9 monthsZürich, Switzerland
Project Lead Business Side 'Stream Lead FATCA Reporting 8966'
Private major bank
- FATCA/CRS/AEoI (IGA II Switzerland)
- 8966 reporting solution including Luxembourg, Liechtenstein, Austria branches
- Coordinate FATCA legal issues with tax and compliance, train staff
- Retrospectively review customer data and KYC for US status
- Manually correct report data for trusts, foundations
- Submit first 8966 report to IRS
- Enhance solution for special cases (death, inheritance)
- Set up uniform, parameterized FATCA/CRS rules
- Expand 8966 to include income data for 2015
- Handle IRS error messages and supplemental reports
- Align business concepts with stakeholders
Dec 2014 - Dec 2015
1 year 1 monthVienna, Austria
Training and Supervision of FATCA Task Force
Private major bank in international group
- FATCA Task Force (IGA II Austria)
- Train and oversee ~20 staff for 2nd level support
- Handle complex customers and tailor documentation
- Supervise daily case reviews, document checks, sales consultation, daily then weekly training, support special cases to end of 2015
Oct 2013 - Dec 2014
1 year 3 monthsVienna, Austria
Sub-Project Lead, Stream Lead Operations & Processes; Test Manager
Private major bank in international group (Unicredit Bank Austria)
- FATCA review of customer data and onboarding
- Develop business concept for customer screening
- Organize enhanced reviews for wealthy clients
- Set up archive data capture processes
- Create IT rule set for KYC screening, automated real-time and daily batch checks
- Integrate QI docs into FATCA screening
- Define passive entity procedures, FI document procedures
- Train testers and 1st level support
- Participate in Austrian banking round table on FATCA/CRS
Nov 2012 - Oct 2013
1 yearVienna, Austria
Business Project Lead 'Business Domain Manager'
Private major bank in international group
- Customer master data: deletion for data protection, linking
- QA in customer data: implement Vienna data protection rules, final delete after legal retention
Jul 2012 - Sep 2012
3 monthsVienna, Austria
Test Manager
Private major bank in international group
- New release of Siron software for AML, embargo, sanction lists
- Plan and run tests for AML and KYC screening software
- Identify PEPs, embargoed countries/entities
- Review payment flows against risk patterns
- Check customer docs and data completeness
- Test “Expert Mode” for releasing flagged payments
Oct 2008 - Oct 2012
4 years 1 monthVienna, Austria
Business Project Lead 'Business Domain Manager'
Private major bank in international group
- Customer master data and Austrian tax liability/exemption
- Determine withholding tax under §27a(1) EstG or treaties
- Migrate to parent company systems
- Adapt Italian system
- Meet Austrian data and protection requirements
- Determine various Austrian taxes based on master data: capital gains tax, EU withholding, foreign KESt, VAT on non-bank services
- Migrate customer and tax data, fix inconsistencies, clarify calculation logic and needed documents
Sep 2008 - Dec 2018
10 years 4 monthsBrussels, Belgium
Consultant for a Belgian Software Manufacturer
Software manufacturer
- German tax processing requirements (§20, §§43-45 EstG)
- Business concept for German tax processing focusing on accounts and savings, some special funds
- Model loss offset logic (§20(6) EstG) including allowances, notes, intra-year tax changes
- Pre- and post-sales support for MoneYou, RaboBank, Mercedes Benz Bank
- Requirements for banks to report KESt
- Maintenance contract through 2017, 2018 on-demand legal updates
Feb 2008 - Oct 2008
9 monthsProject Management for Business Concepts; Functional Lead
Xchanging (service provider for large private bank)
- Adapt annual statement from §23 to §20 EstG
- Lead business analysts on concepts and processes
- Create and QA concepts with tax, legal, operations
- Log open points, clarify legal issues, design instructions and workarounds
- Topics: loss offset logic, verify tax deductions and registrations
- Represent Xchanging/Deutsche Bank in tax working group
- Contribute to Federal Ministry of Finance on “correction” term
Jan 2008 - May 2009
1 year 5 monthsFrankfurt am Main, Germany
Business Analysis / Corporate Processes
Global Custodian
- Withholding and corporate tax reform analysis at Global Custodian
- Review processes for corporate actions and fund depository functions
Oct 2007 - Jan 2008
4 monthsStuttgart, Germany
Business Analysis / Sales Strategy
Mid-sized cooperative bank
- Investment strategies before §20 EstG withholding tax
- Analyze product portfolios and effects, prepare bank for inquiries
- Participate in customer event and answer questions
Dec 2006 - Present
18 years 8 monthsMunich, Germany
Owner / Senior Consultant
Eiglsperger Consultance
- Provide consulting to banks and banking/insurance software providers
- Lead projects up to 100 FTE since 2007
- Employed own staff since 2021
Jan 2006 - Dec 2006
1 yearMunich, Germany
Department Head for Large-Scale Projects (EU Savings Tax Directive)
HypoVereinsbank
- Lead implementation of EU Savings Tax Directive (Council Directive 2003/48/EC)
- Implement reporting of EU non-residents’ income to German tax office
Jan 2004 - Dec 2005
2 yearsMunich, Germany
Overall Project Management (Business and Technical) for “Annual Statement Germany”
HVB (HypoVereinsbank)
- Lead HVB’s annual statement project for capital gains tax §23c
- Implement logic for gains on securities, derivatives, notes, FX
- Define legally correct calculation
- Report to board member, represent HVB in tax working groups
- Identify 160+ tax-relevant business types, handle special cases
- Integrate ~60 systems into a unified logic
- Team of ~180, delivered on time and budget
- Handle KESt payment and declaration
Jan 2003 - Dec 2003
1 yearMunich, Germany
IT Review Lead
Financial Market Service Bank (HVB)
- Conduct IT review with internal audit for “New securities settlement” project after cost overruns
- Create test plan for order placement, committee controls, escalations, responsibilities
- Review planning docs, contractor mix, analyze situation, develop action catalog, advise management on options and financial impact
Jan 2002 - Dec 2006
5 yearsMunich, Germany
Department Head: FMS17 IT Management
Financial Market Service Bank (HVB)
- Management team member
- Head of IT Management (from 04/2001, 20–25 staff)
- Manage project manager pool, supplier contracts and budgets
- Provide Excel/Access support
- Define project methodology and standards
Apr 2001 - Dec 2001
9 monthsMunich, Germany
Group Leader: FMS17A MaBOSS Projects
Financial Market Service Bank (HVB)
- Management team member
Jan 2001 - Dec 2002
2 yearsMunich, Germany
Project Lead for QI Agreement Implementation
HVB Group
- Lead QI agreement implementation across HVB Group
- Set up customer screening and documentation processes
- Backfill previous transactions with W-8/W-9 forms
- Handle non-documented customers with 30% withholding
- Implement system solutions for documentation, withholding, double taxation
- Report via FITAX and FiTax to IRS
May 2000 - Mar 2001
11 monthsMunich, Germany
Project Manager Large Projects (Staff Position)
Financial Market Service Bank (HVB)
- Management team member
Jul 1998 - Apr 2000
1 year 10 monthsMunich, Germany
Senior Consultant for Large-Scale Projects
debis Systemhaus, Financial Services Business Unit Banks
- Merged HVB proprietary and retail trading with Hypo-Bank Munich
- Developed online solution for savings banks linked to Landesbank Karlsruhe/Stuttgart
- Learned securities trading, settlement, corporate actions, custody, tax, treasury, derivatives
Apr 1995 - Jun 1998
3 years 3 monthsUlm, Germany
Head of the Prepress Unit
J. Ebner, Grafische Betriebe
- Lead prepress: typesetting, DTP, photography, repro, assembly, plate making
- Managed 72 staff, consolidated by automation and new tech
- Selected staff for retraining to digital work with HR, works council, management
Jul 1994 - Mar 1995
9 monthsUlm, Germany
System Manager Prepress
J. Ebner, Grafische Betriebe
Oct 1990 - Jun 1994
3 years 9 monthsSoftware Programmer and Project Manager
Dr. Rudolf Hell GmbH & Co KG (Software Manufacturer / Siemens Group)
- Programmer for exposure control and output on high-end imagesetters and proof printers (Assembler, C)
- Project manager for “Image Database” (Pascal)
- Project manager for “Output Management & Workflow” (Pascal, C)
- Led small dev team (2–3) since March 1991
Summary
Manager with many years of project and line experience since 1991
Head of IT management at a securities settlement bank (including custodian bank and tax processing) Senior program/project manager / Senior business analyst in (strategic) large-scale projects at banks
Project and program management, budget and project planning, controlling and reporting, among others — preparation of top management decision documents Management of internal and external IT service providers in mixed architectures (host, middleware, server-based solutions, IDV) extensive knowledge and long experience in tax topics (capital gains tax, withholding tax, US treaties, FATCA / CRS, VAT, etc.) including country-specific knowledge for the DACH region and compliance (data protection, embargoes, anti-money laundering) Successful implementation of a compliance system at a major Austrian bank for FATCA / QI In-depth banking knowledge in securities settlement, custodian bank, customer data, year-end reporting, general ledger Confident use of Office products: Excel, MS Project, MS Outlook, Office automation with VBA, IBM Notes International project experience with multinational participants Leading large workshops / go-live task forces and project management seminars Various public lectures for Management Circle, among others
BSP Trade, Tributum, Avaloq, FiTaX, EuroSIG, MaBOSS, Thaler Suite (Sopra Banking) and other banking systems
HP QC/ALM, JIRA, Zephyr, TOSCA
VBA, Pascal, Assembler, C, C++
Languages
German
NativeEnglish
AdvancedLatin
Elementary Education
Oct 1985 - Jun 1990
TU Berlin
Communication Sciences · Berlin, Germany
LMU Munich
Magister Artium · Communication Sciences · Munich, Germany
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