Norbert E. - Auditor

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Munich, Germany

Experience

Nov 2023 - Dec 2023

2 months

Frankfurt, Germany

Auditor

Direktbank Frankfurt

Audit FATCA processes at Direktbank Frankfurt
Review processes and controls for FATCA Germany
Review proper release management for FATCA reporting software
Identify areas for improvement

May 2023 - Jul 2023

3 months

Germany

Consultant

Bank

Bank tax processes
Document process flows, improve them, and work on bringing external tax advisors in-house
Corporate tax for the bank and subsidiaries
Advance capital gains tax returns and declarations
Create VAT returns and declarations within the group
Work with external tax firm, detail deliverables, create process documentation, highlight traceability issues, develop improvements, run parallel simulations

Nov 2022 - Jan 2023

3 months

Germany

Auditor

Große Direktbank

Audit a large direct bank’s US withholding tax area
Review QI and FATCA processes in internal audit
Check test execution and release tests for QI / FATCA / 871m and Section 61 withholding
Review work instructions
Control settlements and IRS reports

Oct 2022 - Present

3 years 3 months

Germany

IT Project Manager

Bank / WP-Insourcer and specialist in fund and institutional business

Withholding Tax Relief Modernization Act (AEMG)
Feasibility study for determining market settlement data for customer accounts
Analyze priority reporting for lending and repo transactions and FIFO chain logic
Report to steering committee
Group-level multi-tier withholding relief via foreign banks’ subcustody
Manage FIFO transactions via Tributum
Refund process via Raquest

Oct 2021 - Sep 2022

1 year

Düsseldorf, Germany

Consultant / Business Analyst (Part-time)

Bank – cooperative segment specialist

Analyze legal forms and tax treatment in Avaloq, including customer merges, fusions, legal form changes
Design standard config for German market covering domestic/foreign legal forms, customer types, special forms, account/business types and tax treatment
Optimize KYC process, customer creation, and account opening
Focus on German capital gains tax, FATCA / CRS, and DTA (including QI)
Data cleansing for master data migration
Design customer processes: merge, transfer, split, gift accounts/businesses

Sep 2021 - Mar 2022

7 months

Munich, Germany

Analyst

Eiglsperger Consultance

Internal study on §23 speculation tax base for cryptocurrencies
Feasibility of processing wallet reports and trader transaction data
Enrich with historical exchange rates
Implement tax logic for cross-crypto exchanges and loss pots
Determine tax base per crypto under §23

Mar 2021 - Dec 2022

1 year 10 months

Düsseldorf, Germany

Project Manager

HSBC

Automate billing for custody services
Create business concept for Oracle-based billing solution
Clarify invoicing technical details
Design VAT logic (German/EU rates, exemptions, accounting)
Design EU VAT reverse charge, VAT ID checks, ZM reports
Detail accounting logic for cancellations
Write specs for India development
Define test cases, coordinate SIT and UAT
Broad financial market project experience with fast, efficient governance
Strong business analysis skills added value beyond coordination
Systematic, structured approach; clear reporting to senior management; transparent communication; balanced progress and collaboration; trusted team member

Aug 2020 - Dec 2022

2 years 5 months

Frankfurt, Germany

Project Manager / Business Analyst for DAC6 Implementation and Support

Fund company

Report cross-border tax arrangements for a fund company
Technical support for BearingPoint’s FiTAX DAC6 app
Interface among development, business, and operations
Implement user concept and production processes
DAC6 reporting, production/test/release support
Prepare and analyze releases, write data center install guides, cleanup scripts
Analyze issues, design change requests and requirements

Feb 2020 - Jul 2020

6 months

Düsseldorf, Germany

Project Lead / Business Analyst

Insourcer for custodian bank function

Advise on QI/custodian issues and workarounds
Design reconciliation logic for US withholding tax and matching 1042-S/1099 data
Reconcile clearing house vs. customer settlements
Develop Excel prototype for later system use
Optimize monthly fund reconciliation on custodian side with new core banking and auto G/L bookings
Analyze open positions from migration cutover

Feb 2018 - Apr 2018

3 months

Montabaur, Germany

Business Analyst

Consulting firm for insurers (for adesso)

German tax reports for life insurance
Create business concept for adesso Life insurance system
FATCA/CRS, Rürup and Riester reporting
Identify products per report type
Define specs for IT-based customer/product screening
Define reporting logic via decision tables

Jan 2018 - Dec 2019

2 years

Brussels, Belgium

Business Analyst

Consulting firm for software vendors

Tax consulting on process issues
Clarify detailed questions on German business processes
Tax calculation, processing and reconciliation, German tax reports, KiStAM, securities and fund business logic (especially corporate actions)

Dec 2017 - Jan 2018

2 months

Amsterdam, Netherlands

Business Analyst

Direct bank with German branch

Advise on German investment tax reform
Convert and technically review software for reform
Support customer inquiries during conversion

Jun 2016 - Mar 2017

10 months

Vienna, Austria

Business Analyst

Private major bank in international group

Deactivate anonymous remittance under EU Savings Tax Directive and adjust foreign KESt (Austria)
Introduce CRS reporting standard
Convert tax logic, coordinate with tax and legal
Define system logic, write business concept, analyze customer/process impacts

Jan 2016 - Sep 2016

9 months

Frankfurt, Germany

Business Analyst then Project Manager

Private major bank

Renew QI agreement 2014 and link with FATCA reports
Handle findings from QI processes
Business analysis for corrections/cancellations and tax offsets
Technical coordination among operations, tax, IT
Identify QI agreement updates through July 2016
Input for QI officer’s internal controls
Guidelines for QI compliance
Align QI with FATCA reports 8086/1099, consider data protection
Create QI correction reporting for 1042 and 1099
Screen §871m, draft management report
Map non-standard beneficial owners for tax processing
Analyze tax treatment of discount on bonds
Treat REITs in QI
Account transfer considerations

Sep 2015 - Mar 2016

7 months

Amsterdam, Netherlands

Trainer

Direct bank German branch (Client: MoneYou Germany)

Taxes in German fund business
Train MoneYou Germany processing team on fund taxes
Help bank choose/design funds for simple processing
Review customer fund statements for annual tax certificates

Apr 2015 - Dec 2016

1 year 9 months

Zürich, Switzerland

Project Lead Business Side 'Stream Lead FATCA Reporting 8966'

Private major bank

FATCA/CRS/AEoI (IGA II Switzerland)
8966 reporting solution including Luxembourg, Liechtenstein, Austria branches
Coordinate FATCA legal issues with tax and compliance, train staff
Retrospectively review customer data and KYC for US status
Manually correct report data for trusts, foundations
Submit first 8966 report to IRS
Enhance solution for special cases (death, inheritance)
Set up uniform, parameterized FATCA/CRS rules
Expand 8966 to include income data for 2015
Handle IRS error messages and supplemental reports
Align business concepts with stakeholders

Dec 2014 - Dec 2015

1 year 1 month

Vienna, Austria

Training and Supervision of FATCA Task Force

Private major bank in international group

FATCA Task Force (IGA II Austria)
Train and oversee ~20 staff for 2nd level support
Handle complex customers and tailor documentation
Supervise daily case reviews, document checks, sales consultation, daily then weekly training, support special cases to end of 2015

Oct 2013 - Dec 2014

1 year 3 months

Vienna, Austria

Sub-Project Lead, Stream Lead Operations & Processes; Test Manager

Private major bank in international group (Unicredit Bank Austria)

FATCA review of customer data and onboarding
Develop business concept for customer screening
Organize enhanced reviews for wealthy clients
Set up archive data capture processes
Create IT rule set for KYC screening, automated real-time and daily batch checks
Integrate QI docs into FATCA screening
Define passive entity procedures, FI document procedures
Train testers and 1st level support
Participate in Austrian banking round table on FATCA/CRS

Nov 2012 - Oct 2013

1 year

Vienna, Austria

Business Project Lead 'Business Domain Manager'

Private major bank in international group

Customer master data: deletion for data protection, linking
QA in customer data: implement Vienna data protection rules, final delete after legal retention

Jul 2012 - Sep 2012

3 months

Vienna, Austria

Test Manager

Private major bank in international group

New release of Siron software for AML, embargo, sanction lists
Plan and run tests for AML and KYC screening software
Identify PEPs, embargoed countries/entities
Review payment flows against risk patterns
Check customer docs and data completeness
Test “Expert Mode” for releasing flagged payments

Oct 2008 - Oct 2012

4 years 1 month

Vienna, Austria

Business Project Lead 'Business Domain Manager'

Private major bank in international group

Customer master data and Austrian tax liability/exemption
Determine withholding tax under §27a(1) EstG or treaties
Migrate to parent company systems
Adapt Italian system
Meet Austrian data and protection requirements
Determine various Austrian taxes based on master data: capital gains tax, EU withholding, foreign KESt, VAT on non-bank services
Migrate customer and tax data, fix inconsistencies, clarify calculation logic and needed documents

Sep 2008 - Dec 2018

10 years 4 months

Brussels, Belgium

Consultant for a Belgian Software Manufacturer

Software manufacturer

German tax processing requirements (§20, §§43-45 EstG)
Business concept for German tax processing focusing on accounts and savings, some special funds
Model loss offset logic (§20(6) EstG) including allowances, notes, intra-year tax changes
Pre- and post-sales support for MoneYou, RaboBank, Mercedes Benz Bank
Requirements for banks to report KESt
Maintenance contract through 2017, 2018 on-demand legal updates

Feb 2008 - Oct 2008

9 months

Project Management for Business Concepts; Functional Lead

Xchanging (service provider for large private bank)

Adapt annual statement from §23 to §20 EstG
Lead business analysts on concepts and processes
Create and QA concepts with tax, legal, operations
Log open points, clarify legal issues, design instructions and workarounds
Topics: loss offset logic, verify tax deductions and registrations
Represent Xchanging/Deutsche Bank in tax working group
Contribute to Federal Ministry of Finance on “correction” term

Jan 2008 - May 2009

1 year 5 months

Frankfurt am Main, Germany

Business Analysis / Corporate Processes

Global Custodian

Withholding and corporate tax reform analysis at Global Custodian
Review processes for corporate actions and fund depository functions

Oct 2007 - Jan 2008

4 months

Stuttgart, Germany

Business Analysis / Sales Strategy

Mid-sized cooperative bank

Investment strategies before §20 EstG withholding tax
Analyze product portfolios and effects, prepare bank for inquiries
Participate in customer event and answer questions

Dec 2006 - Present

19 years 1 month

Munich, Germany

Owner / Senior Consultant

Eiglsperger Consultance

Provide consulting to banks and banking/insurance software providers
Lead projects up to 100 FTE since 2007
Employed own staff since 2021

Jan 2006 - Dec 2006

1 year

Munich, Germany

Department Head for Large-Scale Projects (EU Savings Tax Directive)

HypoVereinsbank

Lead implementation of EU Savings Tax Directive (Council Directive 2003/48/EC)
Implement reporting of EU non-residents’ income to German tax office

Jan 2004 - Dec 2005

2 years

Munich, Germany

Overall Project Management (Business and Technical) for “Annual Statement Germany”

HVB (HypoVereinsbank)

Lead HVB’s annual statement project for capital gains tax §23c
Implement logic for gains on securities, derivatives, notes, FX
Define legally correct calculation
Report to board member, represent HVB in tax working groups
Identify 160+ tax-relevant business types, handle special cases
Integrate ~60 systems into a unified logic
Team of ~180, delivered on time and budget
Handle KESt payment and declaration

Jan 2003 - Dec 2003

1 year

Munich, Germany

IT Review Lead

Financial Market Service Bank (HVB)

Conduct IT review with internal audit for “New securities settlement” project after cost overruns
Create test plan for order placement, committee controls, escalations, responsibilities
Review planning docs, contractor mix, analyze situation, develop action catalog, advise management on options and financial impact

Jan 2002 - Dec 2006

5 years

Munich, Germany

Department Head: FMS17 IT Management

Financial Market Service Bank (HVB)

Management team member
Head of IT Management (from 04/2001, 20–25 staff)
Manage project manager pool, supplier contracts and budgets
Provide Excel/Access support
Define project methodology and standards

Apr 2001 - Dec 2001

9 months

Munich, Germany

Group Leader: FMS17A MaBOSS Projects

Financial Market Service Bank (HVB)

Management team member

Jan 2001 - Dec 2002

2 years

Munich, Germany

Project Lead for QI Agreement Implementation

HVB Group

Lead QI agreement implementation across HVB Group
Set up customer screening and documentation processes
Backfill previous transactions with W-8/W-9 forms
Handle non-documented customers with 30% withholding
Implement system solutions for documentation, withholding, double taxation
Report via FITAX and FiTax to IRS

May 2000 - Mar 2001

11 months

Munich, Germany

Project Manager Large Projects (Staff Position)

Financial Market Service Bank (HVB)

Management team member

Jul 1998 - Apr 2000

1 year 10 months

Munich, Germany

Senior Consultant for Large-Scale Projects

debis Systemhaus, Financial Services Business Unit Banks

Merged HVB proprietary and retail trading with Hypo-Bank Munich
Developed online solution for savings banks linked to Landesbank Karlsruhe/Stuttgart
Learned securities trading, settlement, corporate actions, custody, tax, treasury, derivatives

Apr 1995 - Jun 1998

3 years 3 months

Ulm, Germany

Head of the Prepress Unit

J. Ebner, Grafische Betriebe

Lead prepress: typesetting, DTP, photography, repro, assembly, plate making
Managed 72 staff, consolidated by automation and new tech
Selected staff for retraining to digital work with HR, works council, management

Jul 1994 - Mar 1995

9 months

Ulm, Germany

System Manager Prepress

J. Ebner, Grafische Betriebe

Oct 1990 - Jun 1994

3 years 9 months

Software Programmer and Project Manager

Dr. Rudolf Hell GmbH & Co KG (Software Manufacturer / Siemens Group)

Programmer for exposure control and output on high-end imagesetters and proof printers (Assembler, C)
Project manager for “Image Database” (Pascal)
Project manager for “Output Management & Workflow” (Pascal, C)
Led small dev team (2–3) since March 1991

Summary

Manager with many years of project and line experience since 1991

Head of IT management at a securities settlement bank (including custodian bank and tax processing) Senior program/project manager / Senior business analyst in (strategic) large-scale projects at banks

Project and program management, budget and project planning, controlling and reporting, among others — preparation of top management decision documents Management of internal and external IT service providers in mixed architectures (host, middleware, server-based solutions, IDV) extensive knowledge and long experience in tax topics (capital gains tax, withholding tax, US treaties, FATCA / CRS, VAT, etc.) including country-specific knowledge for the DACH region and compliance (data protection, embargoes, anti-money laundering) Successful implementation of a compliance system at a major Austrian bank for FATCA / QI In-depth banking knowledge in securities settlement, custodian bank, customer data, year-end reporting, general ledger Confident use of Office products: Excel, MS Project, MS Outlook, Office automation with VBA, IBM Notes International project experience with multinational participants Leading large workshops / go-live task forces and project management seminars Various public lectures for Management Circle, among others

BSP Trade, Tributum, Avaloq, FiTaX, EuroSIG, MaBOSS, Thaler Suite (Sopra Banking) and other banking systems
HP QC/ALM, JIRA, Zephyr, TOSCA
VBA, Pascal, Assembler, C, C++