Norbert Eiglsperger
Auditor
Experience
Nov 2023 - Dec 2023
2 months Frankfurt, Germany
Auditor
Direktbank Frankfurt
- Audit FATCA Processes – Direct Bank Frankfurt.
- Review of processes and controls in connection with FATCA Germany.
- Review of the execution and verification of proper release management for FATCA reporting software.
- Identification of areas for action.
May 2023 - Jul 2023
3 months Germany
Consultant
Bank
- Tax processes in a bank.
- Recording of process flows, improvements, and collaboration for insourcing external tax advisors.
- Corporate tax of the bank and affiliated companies.
- KESt advance return / KESt declaration.
- Creation of VAT advance return / VAT declaration (within the consolidated group).
- Collaboration with an external tax consultancy firm and detailing of deliverables in the process. Creation of process documentation and highlighting current problems regarding traceability between the involved parties. Development of improvement proposals, simulation of new tax processes through operational execution parallel to production (Parallel Run).
Nov 2022 - Jan 2023
3 months Germany
Auditor
Große Direktbank
- Audit of a large direct bank in the area of US Withholding Tax.
- Review of US processes from QI and FATCA as part of an internal audit.
- Review of test execution and release test results for QI / FATCA / 871m and Section 61 withholding based on FDAP.
- Review of work instructions.
- Control of settlements and reports to the IRS.
Oct 2022 - Present
2 years 9 months Germany
IT Project Manager
Bank / WP-Insourcer und Spezialist für Fondsgeschäft und institutionelles Geschäft
- Withholding Tax Relief Modernization Act (AbzStEntModG / AEMG).
- Preliminary study and analysis of dependencies for determining market settlement data for customer depots.
- Analysis of priority reporting of lending and repo transactions and mapping of possible logics in the FiFo chain.
- Reporting to the SteerCo.
- Multi-level relief at source within the group via Depot-B of foreign banks.
- Management of transactions according to FiFo via Tributum.
- Refund process via Raquest.
Oct 2021 - Sep 2022
1 year Düsseldorf, Germany
Consultant / Business Analyst (Part-time)
Bank - Spezialinstitut aus Genossenschafts-Segment
- Analysis of legal forms and their tax treatment with Avaloq, incl. customer merge, fusion, change of legal form.
- Conception of a standard configuration generally applicable to the German market regarding the list of domestic and foreign legal forms and customer types, special forms, as well as account/business types and their tax treatment.
- Optimization of the KYC process.
- Optimization of customer creation and account opening.
- Especially for tax treatment of German KESt, FATCA / CRS, and DTA (incl. QI).
- Clarifications for data cleansing from master data migration.
- Conception of customer processes: customer merger/fusion, as well as account/business transfer, split, and gift.
Sep 2021 - Mar 2022
7 months Munich, Germany
Analyst
Eiglsperger Consultance
- Internal study on determining the assessment basis for §23 speculation tax on cryptocurrencies.
- Analysis of the feasibility of evaluating wallet reports and transaction data from private traders.
- Enrichment with historical exchange rates.
- Implementation of tax logic: application sequences for cross-cryptocurrency exchanges and implementation of loss pots.
- Determination of the tax assessment basis according to §23 per cryptocurrency.
Mar 2021 - Dec 2022
1 year 10 months Düsseldorf, Germany
Projektleiter (Project Manager)
HSBC
- Automation of billing for custody services.
- Creation of a business concept for implementing an Oracle-based billing solution for manual custody services.
- Technical clarification of invoicing.
- Concept for determining VAT rates (German and EU), exemption reasons based on service or customer characteristics, accounting for VAT.
- Conception of EU VAT reverse charge logics, VAT ID checks, and ZM reports to BZSt.
- Detailed logic for accounting, especially in case of cancellations.
- Detailed specification for development in India.
- Definition of test cases.
- Coordination of SIT and UAT.
- Reference: Broad project experience in the financial market and correspondingly fast and proficient familiarization. In a complex project setup with numerous external and internal corporate stakeholders, quickly established effective and efficient project governance. Experience and skillset in business analysis disciplines proved very advantageous, enabling value-adding expansion of the role beyond mere coordination in several project dimensions. Systematic and highly structured approach. Regularly composes clear, concise, and precise information for senior management. Proactively, transparently, and understandably shares information within the project team. Appropriately and understandably documents work results. Maintained an excellent balance between effectively driving project progress and collegial, friendly collaboration at all work levels. Highly valued within the project team as competent, trustworthy, and helpful.
Aug 2020 - Dec 2022
2 years 5 months Frankfurt, Germany
Project Manager / Business Analyst for DAC6 Implementation and Support
Fondsgesellschaft
Reporting of cross-border tax arrangements for a fund company.
Technical support for the "FiTAX DAC6" application by BearingPoint, based on DAC6 reporting obligations.
Interface between development, business department, and operations.
Implementation of user concept and production processes.
Reporting DAC6.
Production support, test support, release support.
Preparation and analysis of releases.
Creation of installation instructions for data center.
Creation of cleanup scripts.
Analysis of issues.
Conception of CR / Requirements.
Feb 2020 - Jul 2020
6 months Düsseldorf, Germany
Projektleitung / Business Analyst
Insourcer für Depotbankfunktion
- Process and workaround consulting for QI / custodian issues.
- Process design for reconciliation logic and discrepancy analyses from cash flow in U.S. withholding tax (QI) and simultaneous reconciliation with report data from 1042-S and 1099.
- Reconciliation of clearing house settlement against customer settlement.
- Development of an Excel-based prototype as a template for later system implementation.
- Process optimization for monthly reconciliation of funds (on the custodian bank side) based on a new core banking system with automatically generated G/L bookings.
- Analysis of open positions (settlement and cash reconciliation) from cutover/migration.
Feb 2018 - Apr 2018
3 months Montabaur, Germany
Business Analyst
Beratungsunternehmen für Versicherungen (for Software-Hersteller adesso)
- German tax reports for the insurance industry in Germany.
- Creation of a business concept for processing all German tax reports for the adesso Life insurance system.
- Reports for FATCA and CRS, Rürup and Riester products.
- Identification of relevant insurance products per report type.
- Definition of specifications for IT-based screening of customers/products.
- Definition of systemic reporting logic based on decision tables.
Jan 2018 - Dec 2020
2 years Brussels, Belgium
Business Analyst
Beratungsunternehmen für Software-Hersteller
- Tax consulting on processing issues.
- Clarification of detailed questions regarding business processing in Germany.
- Tax calculation, processing and reconciliation processes, German tax reports, KiStAM, and logics in securities and fund business (especially questions about corporate actions).
Dec 2017 - Jan 2018
2 months Amsterdam, Netherlands
Business Analyst
DirektBank mit Deutschlandgeschäft (dt. Filiale)
- Consulting on investment tax reform Germany.
- Conversion and technical review of software for the introduction of the investment tax reform.
- Support for customer inquiries during the conversion.
Jun 2016 - Mar 2017
10 months Vienna, Austria
Business Analyst
Private Großbank im internationalen Bankenkonzern
- Deactivation of anonymous remittance from the EU Saving Tax Directive and consequent conversion of foreigner KESt (Austria).
- In the course of introducing the CRS reporting standard (GMSG).
- Conversion of tax logics.
- Coordination with specialist departments, Tax, Legal.
- Clarification of conversion needs: definition of system logic.
- Creation of a business concept.
- Analysis of impacts on customers and processes.
Jan 2015 - Sep 2016
9 months Frankfurt, Germany
Business Analyst, then Project Manager
Private Großbank
- Renewal of the QI Agreement 2014 and interaction with FATCA reports (Chapter 3 & 4 Internal Revenue Code).
- Processing of "findings" and open points from QI processes.
- Business analyst for some framework concepts, e.g., corrections and cancellations of reports, offsetting of paid tax amounts with U.S. authorities.
- Technical coordination between specialist departments: Operations, Tax, and IT.
- Identification of adjustments to the new QI agreement and updates up to July 2016, including notices from the IRS.
- Input for the creation of internal control processes by the QI Officer.
- Implementation guidelines to achieve QI compliance.
- Alignment of QI with FATCA reports 8086 and 1099, interaction with data protection: clarification with data protection officers and tax law department.
- Creation of a QI correction reporting process for 1042 and 1099 reports.
- Screening of §871m for need for action, creation of a management information document.
- Conception of processing and mapping of deviating beneficial owners, trusts, and usufruct users for tax-relevant processing.
- Analysis of the tax treatment of disagio for Short-Term and Long-Term Owner Issue Discount.
- Treatment of REITs (real estate investments) in QI.
- Consideration of custody account transfers.
Sep 2015 - Mar 2016
7 months Amsterdam, Netherlands
Trainer
DirektBank mit Deutschlandgeschäft (dt. Filiale) (Client: MoneYou Deutschland)
- Taxes in fund business Germany.
- Training of the MoneYou Germany processing team for handling taxes in Germany for fund business with German private customers.
- Assisting the bank in selecting/designing funds for simple processing procedures.
- Review of customer statements with funds in the annual tax certificate.
Apr 2015 - Dec 2016
1 year 9 months Zürich, Switzerland
Project Lead Business Side 'Stream Lead FATCA Reporting 8966'
Private Großbank
- FATCA/CRS/AEoI (IGA II Switzerland) (Chapter 4 Internal Revenue Code, Common Reporting Standard (OECD)).
- Solution for 8966 reporting including branches in Luxembourg, Liechtenstein, and Austria.
- Coordination of FATCA legal issues for the overall project with the tax law department, compliance through documentation of uniform rules, training of project staff in the rule set.
- Retrospective review of customer data and existing KYC screening results (intra-year U.S. persons), as reportable status is not apparent from current screening.
- Therefore, individual review of all trusts, family foundations, etc., and manual rework of reporting data in collaboration with Operations unit.
- Submission of the first 8966 report to the I.R.S.
- Further development of the solution for automated and correct handling of special cases (e.g., death, inheritance, community of heirs).
- Setup of uniform, parameterizable solutions for FATCA and CRS.
- Expansion of the 8966 report from balances and account statuses to include income data required for 2015.
- Processing of error messages from the I.R.S. and supplementary reports.
- Supplementary reports due to ongoing screening activities at the Client Desk.
- Coordination of business concepts with stakeholders.
Dec 2014 - Dec 2015
1 year 1 month Vienna, Austria
Training and Supervision of FATCA Task Force
Private Großbank im internationalen Bankenkonzern
- FATCA Task Force (IGA II Austria) (Chapter 4 Internal Revenue Code).
- Training and supervision of the FATCA Task Force (~20 PE) for 2nd level support and control.
- Task Force is involved with complex customers (foundations, trusts, CLA, CTA, passive customers) and clarifies documentation needs individually per customer.
- Supervision of the FATCA Task Force in daily operations during the first weeks: clarification on a case-by-case basis, review of customer documents, examination of customer files, consultation with sales), daily training, then weekly, later bi-weekly follow-up training.
- Part-time support for the Task Force for special cases until the end of 2015.
Oct 2013 - Dec 2015
1 year 3 months Vienna, Austria
Sub-Project Lead, Stream Lead Operations & Processes; Test Manager
Private Großbank im internationalen Bankenkonzern (Unicredit Bank Austria)
- FATCA (IGA II Austria) Review of customer base and onboarding (Chapter 4 Internal Revenue Code).
- Creation of the business concept for customer screening.
- Organization (in coordination with sales units) of the Enhanced Review for wealthy clients.
- Setup of processes for subsequent recording of known data from archives.
- Creation of an IT-based rule set for KYC screening.
- Automatic online and daily batch screening of all customers.
- Integration of QI documentation into FATCA screening.
- Definition of procedures for passive entities.
- Clarification of procedures for FI documentation.
- Training of testers (later 1st level support in the bank).
- Multiple participations for Unicredit Bank Austria in the Austrian banking round table with expert exchange on FATCA / CRS (AEoI-GMSG).
Nov 2012 - Oct 2013
1 year Vienna, Austria
Business Project Lead 'Business Domain Manager'
Private Großbank im internationalen Bankenkonzern
- Customer master data: Customer deletion for data protection and customer linking.
- Quality assurance measures in customer data: Implementation of data protection regulation in Vienna with final deletion of customer data after expiry of legal deadlines.
Jul 2012 - Sep 2012
3 months Vienna, Austria
Test Manager
Private Großbank im internationalen Bankenkonzern
- New release of Siron Software (ALM Anti Money Laundry - Money Laundering / Embargo / Sanction List).
- Organization and execution of tests for software for Anti Money Laundry and KYC Screening:
- Identification of PEP (politically exposed persons).
- Embargo lists for countries and individuals/companies.
- Review of payment flows and transactions according to internal bank criteria patterns (dynamic ranking and risk assessment).
- Review of customer documentation and data completeness (completeness, comparison of information provided at account opening with usage).
- Test of the "Expert Mode" for releasing identified potentially critical payments.
Oct 2008 - Oct 2012
4 years 1 month Vienna, Austria
Business Project Lead 'Business Domain Manager'
Private Großbank im internationalen Bankenkonzern
- Customer master data and determination of tax liability/exemption in Austria.
- Determination of tax liability for withholding under § 27a Abs 1 EstG (AT) or withholding tax in the context of double taxation agreements (EU Savings Tax Directive).
- As part of a bank-wide migration to the parent company's systems.
- Adaptation of the Italian system.
- Austrian customer data requirements and data protection requirements.
- Determination of various Austrian tax liabilities based on customer master data: legal form, residence/seat of the company, existing declarations and documents:
- Capital gains tax with withholding as source tax.
- European withholding tax (EU Saving Tax Directive) with anonymous payment to the destination country (due to anonymous products in Austria).
- Foreigner KESt on domestic Austrian securities.
- VAT liability for non-bank services (real estate brokerage, securities custody business, reprints/replacement documents, etc.).
- Migration of existing customer and tax data to the new systems.
- Correction of inconsistencies, especially with numbered accounts.
- Clarification of the correct calculation logic for tax liability and the necessary certificates or documents for the various exemptions.
Sep 2008 - Dec 2019
10 years 4 months Brussels, Belgium
Consultant for a Belgian Software Manufacturer
Software-Hersteller
- German tax processing.
- Consultant for a Belgian software manufacturer for handling German tax requirements, primarily from §20 and §43-45 ESTG.
- Business concept for the entire German tax processing, with omission/less consideration of securities business: focus on accounts and savings products and a few selected special funds.
- Modeling of calculation logics for loss offsetting (Abs 6 §20 ESTG) incl. tax-free amounts, non-assessment notes, and intra-year changes in customer's tax characteristics (marriage, death of a spouse, etc.) for optimal tax determination.
- Pre- and post-sales support for clients MoneYou, RaboBank, Mercedes Benz Bank.
- Requirements for the bank to report KESt from customer business.
- Maintenance contract until end of 2017, 2018 on-demand support for legal changes, e.g., through BMF circulars.
Feb 2008 - Oct 2008
9 monthsProject Management for Business Concepts; Functional Lead: Lead of Business Analysts
Xchanging (Service Provider for Large Private Bank, acting for Deutsche Bank, Sal Oppenheim, CitiBank, Sparda-Banken)
- Adaptation of the "Jahresbescheinigung" by shifting from §23 to §20 ESTG (Compensation Tax).
- Lead of Business Analysts - responsible for business concepts and operational processes.
- Key task: Creation and quality assurance of concepts with the BA team in collaboration with Tax and Legal, ensuring completeness of all processes in collaboration with Operations unit, recording open points / legal clarifications, identifying feasible processes, creating process instructions and workarounds.
- Special topic: Loss offsetting based on a balance logic to avoid recalculating utilization sequences.
- Special topic: Development of a calculation approach for verifying tax deductions, already deducted withholding taxes, and capital gains tax registration.
- Representation of Xchanging / Dt. Bank in tax working group.
- Contribution to the submission to the Federal Ministry of Finance for the legal introduction of the new term "Korrektur": Tax corrections without retroactive effects allow the business year and withholding tax to be largely concluded with the calendar year.
Jan 2008 - May 2009
1 year 5 months Frankfurt am Main, Germany
Business Analysis / Corporate Processes
Global Custodian
- Withholding tax: Business analysis at Global Custodian.
- Analysis of the effects of the withholding tax and corporate tax reform on processes as a Global Custodian.
- Analysis of the business model and review of processes for necessary action in the area of processing corporate actions and function as a depository for fixed-term, securitized funds.
Oct 2007 - Jan 2008
4 months Stuttgart, Germany
Business Analysis / Sales Strategy
Mittelgroße Genossenschaftsbank
- Investment strategies before the introduction of withholding tax §20 ESTG.
- Analysis of product portfolios at the individual customer level and initial indication of the effects of the withholding tax: preparing the bank for inquiries and need for changes.
- Participation in a customer event and support with detailed questions.
Dec 2006 - Present
18 years 7 months Munich, Germany
Owner / Senior Consultant
Eiglsperger Consultance
- Provision of consultancy services primarily to banks (typically large private banks) and software providers for banks and insurance companies.
- Management of various projects with team sizes up to 100 FTE since 2007.
- Employs own staff since 2021.
Jan 2005 - Dec 2006
1 year Munich, Germany
Project Responsibility as Department Head for Large-Scale Projects (European Savings Tax Directive)
HypoVereinsbank
- Project responsibility for the implementation of the European Savings Tax Directive / Zinsinformationsverordnung (Council Directive 2003/48/EC of 3.6.2003 on uniform taxation of EU interest income).
- Implementation of reporting EU foreigners and their income to the BZSt.
Jan 2004 - Dec 2005
2 years Munich, Germany
Overall Project Management (Business and Technical) for "Jahresbescheinigung Deutschland"
HVB (HypoVereinsbank)
- Gesamtprojektleitung fachlich und technisch für die HVB for Jahresbescheinigung Deutschland, Kursgewinnbesteuerung §23c EStG private Veräußerungsgewinne.
- Implementation of a solution to determine capital gains from the sale of assets according to §23c: securities, derivatives, promissory notes, and foreign currency.
- Clarification and decision-making for a legally correct calculation logic.
- Reported to the responsible board member of HypoVereinsbank.
- Represented the HVB Group and HVB interests in working groups and specialist conferences on tax matters.
- Key data:
- Identification of over 160 tax-relevant business types in depot services / asset management.
- Clarification of credits for marital community of gains, including special cases like divorce, death, etc.
- Crediting of foreign withholding tax, consideration of fictitious withholding tax and capping limits, offsetting logic for withholding taxes.
- Integration of around 60 systems into a uniform transaction logic.
- Team size ~180 in FMSB (120 internal, ca. 60 external); Peak of over 120 internal and 60 external staff.
- On-time completion – within budget – according to specification.
- KESt payment and KESt declaration.
Jan 2003 - Dec 2004
1 year Munich, Germany
IT Review Lead
Financial Market Service Bank (HVB)
- Conducted an IT review with Internal Audit and Controlling for an IT project ("Wertpapier-Settlement Neu") after massive cost increases.
- Created a test plan covering order placement, control of order content (committees), existing escalations, and review of responsibilities.
- Screened internal planning documents.
- Determined the current order situation with partly internal and partly external contractors.
- Analyzed the overall situation.
- Developed a possible catalog of measures together with the project management.
- Proposed options to the management, from discontinuation to continuation, and their financial consequences (budget, ROI).
Jan 2002 - Dec 2006
5 years Munich, Germany
Department Head: FMS17 IT Management
Financial Market Service Bank (HVB)
- Member of the Management Team in FMSB.
- As Head of IT Management (Disciplinary responsibility from 04/2001 for 20-25 employees):
- Management of a pool of project managers.
- Supplier management (contracts and budget planning).
- Production support for "Excel / Access support".
- Project methodology / project standards.
Apr 2001 - Dec 2002
9 months Munich, Germany
Group Leader: FMS17A MaBOSS Projects
Financial Market Service Bank (HVB)
- Member of the Management Team in FMSB.
Jan 2001 - Dec 2003
2 years Munich, Germany
Project Lead for QI Agreement Implementation
HVB Konzern
- Responsible for the implementation of the QI Agreement within the HVB Group: HypoVereinsbank, Financial Markets Service Bank, Vereins- und Westbank Hamburg.
- Implementation of a process for iterative customer screening of U.S.-relevant transactions/dividend payments and documentation for new customers.
- Back-documentation of already processed transactions with U.S. forms W-8BEN, W-8IMY, or W-9.
- Follow-up processing of non-documented customers with a 30% withholding tax deduction.
- Implementation of system-based solutions for documentation and tax deduction or double taxation procedures.
- Reporting of customers in procedures 1042 and 1099 via FITAX system to the I.R.S.
- Reporting via FiTax.
May 2000 - Mar 2001
11 months Munich, Germany
Project Manager Large Projects (Staff Position)
Financial Market Service Bank (HVB)
- Member of the Management Team in FMSB.
Jul 1998 - Apr 2000
1 year 10 months Munich, Germany
Senior Consultant for Large-Scale Projects
debis Systemhaus, Financial Services Business Unit Banks
- Involved in the merger of HVB's proprietary trading with Hypo-Bank Munich.
- Involved in the merger of HVB's retail trading with Hypo-Bank Munich (approx. 80 FTE in the project for commission trading).
- Developed an online solution for savings banks with connection to Landesbank Karlsruhe / Stuttgart.
- Familiarization with topics such as securities trading, proprietary trading, commission trading, settlement, corporate actions, custody services, tax data (income data, joint tax exemptions with legal merger), treasury, custodian bank functions, and derivatives processing.
Apr 1995 - Jun 1998
3 years 3 months Ulm, Germany
Head of the Prepress Unit (initially Head of Prepress Department, then Area Manager Prepress)
J. Ebner, Grafische Betriebe
- Disciplinary personnel responsibility as Head of the Prepress unit: Typesetting, DTP, Photography, Repro, Assembly, Plate Copying.
- Initially managed 72 FTE employees with the goal of consolidation through process automation, introduction of new technologies, and production processes.
- Selected employees for retraining from manual work to digital production steps, coordinating with the HR department, works council, and management.
Jul 1994 - Mar 1995
9 months Ulm, Germany
System Manager Prepress
J. Ebner, Grafische Betriebe
Oct 1990 - Jun 1994
3 years 9 monthsSoftware Programmer and Project Manager
Dr. Rudolf Hell GmbH & Co KG (Software-Hersteller / Siemens Konzern)
- Software programmer for exposure control and output for high-end imagesetters and proof printers (Assembler, C) (Graphic Industry).
- Project Manager for "Image Database" (Pascal).
- Project Manager for SW Development "Output Management & Workflow" (Pascal, C).
- Led a small development team (2-3 FTE) for projects starting March 1991.
Summary
Manager mit langjähriger Projekt- und Linienerfahrung seit 1991
Leiter IT-Management einer Wertpapier-Abwicklungsbank (inkl. Depotbank und Steuerabwicklung) Senior Programm-/ Projektmanager / Senior Business Analyst in (strategischen) Großprojekten bei Banken
Projekt- und Programm-Management, Budget- und Projektplanung, Controlling und Reporting u.a. — Aufbereitung von Top-Management-Entscheidungsunterlagen Steuerung interner und externer IT-Dienstleister in gemischten Architekturen (Host, Middleware, Serverbasierte Lösungen,IDV) Umfangreiche Kenntnisse und langjährige Erfahrungen in Themen Steuern (Kapitalertragsteuern, Quellensteuern, DBA USA, FATCA / CRS, Umsatzsteuer etc.) inkl. Länderspezifischer Kenntnisse für D-A-CH Region und Compliance (Datenschutz, Embargo, Geldwäsche) Erfolgreiche Implementierung eines Compliance-Systems bei einer österreichischen Großbank für FATCA / QI Vertiefte Bankenkenntnisse im Bereich Wertpapier-Abwicklung, Depotbank, Kundendaten, Jahresende-Reporting, General Ledger Souveräner Umgang mit Office-Produkten: Excel, MS Projekt, MS Outlook, Office Automatisierung mit VBA, IBM Notes Internationale Projekterfahrung mit multinationaler Beteiligung Durchführung von größeren Workshops / Go Live Task Forces sowie Projektmanagementseminare Diverse öffentliche Vorträge für Management Circle u.a.
BSP Trade, Tributum, Avaloq, FiTaX, EuroSIG, MaBOSS, Thaler Suite (Sopra Banking) und andere Bank-Systeme
HP QC/ALM, JIRA, Zephyr, TOSCA
VBA, Pascal, Assembler, C, C++
Languages
German
Native
English
Advanced
Latin
Elementary
Education
Oct 1985 - Jun 1990
TU Berlin
Kommunikationswissenschaft · Berlin, Germany
LMU München
Magister Artium · Kommunikationswissenschaft · Munich, Germany
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