Kristof Repas - Business Analyst, agile

Eltville, Germany

Experience

Dec 2018 - Present

6 years 8 months

Business Analyst, agile

VHV / digitalbroking

Requirements Engineering / UI / Test
Analysis, gathering and preparation of user stories
Definition of acceptance criteria and quality requirements
Creation of wireframes and mock-ups
Roadmap planning and backlog prioritization
Test management, test case creation and execution
Logging and tracking of bugs
Identification and planning of automated tests
Management of cooperation partners
Organization of project team members including project controlling and budget planning
Alignment meetings with stakeholders
Facilitation of retrospectives
Onboarding, coaching and validations with clients
Conducting webinars
Industry: Insurance. Company size: 1000-5000 employees.

Aug 2018 - Nov 2018

4 months

Requirements Engineer, traditional

DKV

Analysis of existing processes, business concepts, internal documentation and surrounding systems
Gathering requirements from the business department
Creation and coordination of specifications
Mapping of data/attributes for migration
Industry: Insurance. Company size: >10,000 employees.

Feb 2018 - Jul 2018

6 months

Business Analyst and Tester, traditional

CHUBB

Analysis of existing business processes and system interfaces
Organization and facilitation of coordination meetings
Documentation of processes
Gathering requirements for batch runs
Test execution, error documentation and solution design
Release approval for production
Training/coaching internal staff
Industry: Insurance. Company size: >10,000 employees.

Apr 2017 - Mar 2018

1 year

Business Analyst, subproject lead

CHUBB

Support for server migration from Wiesbaden to London and coordination of software update
Review of user profiles and permissions
Gathering requirements for future users
Documentation of existing software processes with external consultant
Analysis, documentation and adjustment of cross-departmental current and target processes
Design of organizational structure and workflows
Workforce planning in coordination with HR
Workplace design and equipment
Telephony concept and routing
Consultations with IT on feasibility
Planning and coordination of home-office workstations
Configuration and hardware migration from desktops to laptops
Creation of skill and job descriptions
Support in recruitment
Selection and training of new employees
Industry: Insurance. Company size: >10,000 employees.

Feb 2016 - Nov 2016

10 months

Business Analyst, Quality Manager

CHUBB

Gathering requirements for the outsourcing partner
Coordination with business departments
Analysis of inbound/outbound calls using the AVAYA telephony system
Coordination and quotation requests
Cost calculation and recommendation in coordination with finance
Support in process modeling
Creation of training materials
Conducting system and domain training
Establishing quality assurance in the claims department at interface functions
Industry: Insurance. Company size: >10,000 employees.

May 2015 - Nov 2015

7 months

Tester, conceptual designer

CHUBB

Design of new application, policy and PIB including wording and layout in coordination with business departments
Review on a technical and legal basis in coordination with Legal & Compliance
Support and coordination with IT and business analysts
Creation of test cases for claims processing
UAT testing
Documentation of tests
Documentation of incidents
Release approval for production
Industry: Insurance. Company size: >10,000 employees.

Nov 2014 - Jun 2015

8 months

Process Manager, Tester

CHUBB

Conduct workplace inspections
Review and update process documentation
Model processes according to staff requirements
Revise existing processes
Consultations with developers and IT on feasibility
Set OCR parameters
Creation and execution of test cases
Release approval for production
Industry: Insurance. Company size: >10,000 employees.

Aug 2013 - May 2014

10 months

Tester, Analyst

R+V Versicherung

Development of SIPOC and cause-and-effect diagrams with various business departments
Analysis and update of business processes within the team
Collection of measurement data
Measurements in test environment
Documentation of tests
Identification of barriers and FMEA
Finding solutions within the team
Verification of correct implementation
Adjustment of procedures and instructions
Industry: Insurance. Company size: >10,000 employees.

Summary

In the insurance sector I have 15 years of professional experience, 8 of them in both traditional and agile project environments.

My main areas in business analysis are requirements engineering/management, UX/UI, test and quality management, as well as business process management.

I have broad insurance knowledge and deep expertise in claims management for health and accident insurance, as well as sales management.