Kristof Repas

Business Analyst, agile

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Eltville, Germany

Experience

Dec 2018 - Present
7 years 1 month

Business Analyst, agile

VHV / digitalbroking

  • Requirements engineering / UI / testing
  • Analysis, identification, and preparation of user stories
  • Definition of acceptance criteria and quality requirements
  • Creation of wireframes and mock-ups
  • Roadmap planning and backlog prioritization
  • Test management, test case creation and execution
  • Creating and tracking bugs
  • Determination and planning of automated tests
  • Management of cooperation partners
  • Organization of project staff including project controlling and budget planning
  • Coordination meetings with stakeholders
  • Moderation of retrospectives
  • Onboarding, coaching, and testing with clients
  • Conducting webinars
Aug 2018 - Nov 2018
4 months

Requirements Engineer, classic

DKV

  • Analysis of existing processes, technical concepts, internal documentation, and surrounding systems
  • Gathering requirements from the business department
  • Writing and aligning specifications
  • Mapping data / attributes for migration
Feb 2018 - Jul 2018
6 months

Business Analyst and Tester, classic

CHUBB

  • Analysis of existing business processes and system interfaces
  • Organization and moderation of coordination meetings
  • Documentation of processes
  • Gathering requirements for batch runs
  • Test execution, bug documentation, and solution design
  • Production release
  • Training and coaching of internal staff
Apr 2017 - Mar 2018
1 year

Business Analyst, sub-project lead

CHUBB

  • Support with server migration from Wiesbaden to London and coordination of the software update
  • Review of user profiles and permissions
  • Gathering requirements for future users
  • Documentation of existing software process with an external consultant
  • Analysis, documentation, and adjustment of cross-departmental current and target processes
  • Design of organizational structure and workflows
  • Workforce planning in coordination with HR
  • Workplace design and setup
  • Telephony concept and routing
  • Consultations with IT on feasibility
  • Planning and coordination of home office workstations
  • Configuration and hardware migration from desktop PCs to laptops
  • Creation of skill and job descriptions
  • Support in recruiting
  • Selection and training of new employees
Feb 2016 - Nov 2016
10 months

Business Analyst, Quality Manager

CHUBB

  • Gathering requirements for the outsourcing partner
  • Coordination with business departments
  • Analysis of inbound/outbound calls using the AVAYA phone system
  • Coordination and procurement of quotes
  • Cost calculation and submission of a recommendation in agreement with finance
  • Support in process modeling
  • Creation of training materials
  • Training (system and functional)
  • Establishing quality assurance in the claims department for interface functions
May 2015 - Nov 2015
7 months

Tester, Concept Developer

CHUBB

  • Design of the new application form, policy and PIB including wording and layout in coordination with the business units
  • Checking from a professional and legal perspective in consultation with Legal & Compliance
  • Support and coordination with IT and business analysts
  • Creation of test cases for claims processing
  • UAT testing
  • Documentation of tests
  • Documentation of incidents
  • Approval for production
Nov 2014 - Jun 2015
8 months

Process Manager, Tester

CHUBB

  • Conduct workplace inspections
  • Review and update process documentation
  • Model processes based on employee requirements
  • Revise existing processes
  • Consult with developers and IT on feasibility
  • Assign OCR parameters
  • Creation and execution of test cases
  • Approval for production
Aug 2013 - May 2014
10 months

Tester, Analyst

R+V Insurance

  • Development of SIPOC and cause-and-effect diagrams with various business units
  • Analyze and update business processes in the team
  • Collection of measurement data
  • Perform measurements in a test environment
  • Documentation of tests
  • Identification of obstacles and FEMA
  • Identification of solutions within the team
  • Verification of correct implementation
  • Adjustment of processes and instructions

Summary

In the insurance field, I have 15 years of professional experience, including 8 years in both classic and agile project environments. My main focus in business analysis is on requirements engineering / management, UX / UI, test and quality management, and business process management. I have broad insurance knowledge as well as in-depth expertise in claims management for health and accident insurance and in sales management. My professional approach and know-how are backed by further training and certifications.

Skills

  • Agile, Classic, And Hybrid Project Management And Product Development

  • Expert Knowledge Of Agile Frameworks (Scrum / Kanban / Scrumban)

  • Requirements Engineering / Management Agile / Classic

  • Analysis / Documentation / Validation / Traceability Of Requirements (Epics, User Stories, Acceptance Criteria, Dod, Dor, Roadmap Planning, ...)

  • Business Process Management Analysis / Modeling / Optimization

  • Test Management And Quality Assurance Static / Dynamic Tests (Reviews, Applying Various Test Methods, Etc.)

  • Test Concept / Creation / Execution / Documentation / Approval Of Test Cases

  • Ux & Ui Surveys, Interviews, Observations, Personas, Prototyping, Wireframes, Mocks, Responsive Design, Usability Tests (Remote / On-site), Usability Reviews

  • Reporting And Documentation Up To Executive Board Level With Various Tools And Presentations

  • Data Analysis At Database Level (Sql), Website And Click Paths (Analytics)

  • Coaching & Training

  • Bipro: 420, 430.xx, 500.xx

  • Gdv Data Sets

  • Health And Accident Insurance

  • Claims And Sales

  • Jira (+ Roadmap), Confluence, Bitbucket, Miro, Figma, Adobe Xd, Invision

  • Aris, Camunda, Enterprise Architect

  • Dbeaver, Metabase, Qlik Sense, Qlikview, Google Analytics

  • Postman, Ready Api, Soap-ui, Jenkins, Sonarqube

  • Ms Office (Powerpoint, Excel, Word, Visio)

  • Wordpress

  • Visual Studio Code, Sourcetree

  • Zoom, Jitsi, Rocket.chat, Teams

  • Ibm Host, Zabas, Dopix

  • Bpmn 2.0

  • Epk

  • Ms Access

  • Db2

  • Postgresql

  • Vba Excel

Languages

German
Native
Slovenian
Native
English
Advanced

Education

Lorem ipsum dolor sit amet

Bachelor Professional of Insurance & Finance · Insurance & Finance

Certifications & licenses

IREB Certified Professional for Requirements Engineering (CPRE) RE@agile Primer

ISTQB Certified Tester Foundation Level (CTFL)

PRINCE2 – Foundation Level

Prozessmanager IHK

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