Udo Schnell
Senior Project Manager & Process Manager
Experience
GRC Project Manager
1 & 1 Mobilfunk
Developed a GRC guideline for project management in the rollout area.
Transition Manager HyperCampus
Siemens Energy
- Coordinated the team for planning and implementing various initiatives to renew and further digitize the IT infrastructure of the oldest industrial campus in Nuremberg (Trafowerk)
- Led and facilitated workshops as well as regular status meetings to take inventory with local IT, location services, real estate, and external service providers.
Strategic Change Management
Eigene GmbH
- Built a new organization with a new business structure to follow a growth path through both organic growth and acquisitions, increasing staff numbers, introducing improved business workflows and processes including greater use of AI assistants
- Supported tax advisors and auditors, defined new sales strategies, and developed an acquisition strategy.
Rollout Manager / Project Manager for SDA-LAN rollout
Siemens Healthineers
- Transformed the existing legacy LAN into SDA-LAN for the top 100 global company sites
- Coordinated data for segmentation in Cisco DNAC and Cisco ISE as well as CMDB integration with ServiceNow.
Project Manager CCT Transformation
Telefonica Deutschland GmbH
- Transformed the existing on-premise CCT (call center technology on a dedicated HA server environment) into an omnichannel Call Center as a Service model (CCaaS).
Technical Product Manager / Product Owner
Telefonica Deutschland GmbH
Gathering requirements from enterprise sales for the new SalesForce implementation
Responsible for the Lead-to-Order (L2O) process, including SLA/OLA management
Taskforce Lead Process Management
Götel GmbH
- Defining and introducing process steps to optimize fiber optic expansion
Project Lead Processes and Tools
gkvi / AOK
Transition and transformation of the IT infrastructure outsourcing program for around 90,000 users
Replacement of on-prem client/server solutions and realignment of ITSM processes with business units by implementing automated ServiceNow interfaces
Global Project Lead SD-WAN Migration
Adidas
- Migrated the existing MPLS-WAN to an SD-WAN with global providers AT&T (EMEA and Americas) and SingTel in Far East/APAC
Subproject Lead Data Center Migration
GfK AG
- Planning, preparation, and start of coordination with the business units
Project Lead Self-Service Portal
itscare / health insurance IT
- Planning, development and implementation of a cloud-based self-service portal for IT services IMACD (install, move, add, change, delete) as part of large outsourcing projects for approx. 80,000 users
Project Management of IP-Based Network Expansion in the LTE Network Rollout
Telefónica
Coordination of budget-relevant processes in the LTE network rollout with a budget volume of approx. EUR 115 million p.a.
Coordination of all measures to ensure the orderability of network planning
Leading special projects (network expansion for the G8 summit)
Leading workshops
Development of a Concept for Mobile Device Management
Merck Pharma
Defining selection criteria for a mobile device management tool (MDM)
Defining organizational changes for implementation
Deputy Project Manager for MPLS-WAN Rollout
Continental AG
- Development and implementation of proposals to optimize the rollout and processes with the goal of accelerating the project
Head of the Project Management Office (PMO) for the Managed Data Rollout Project
T-Systems
- Managing the PMO in the outsourcing project for a Europe-wide LAN and WAN transformation for approx. 1,800 company locations, approx. 40,000 RAS users, approx. 180 firewalls and internet access for approx. 100,000 users with varying SLA/OLA requirements
Consulting assignment for the tendering process of MPLS site networking for the City of Munich administration
Heitzig Consult GmbH
Project management of the concept and tender for migrating site networking from a fixed-line network to an MPLS-based network
Moderation of workshops with various specialist departments
Summary
Are you looking for a problem-solver rather than a "problem-finder"? They can be removed so they no longer block my way forward. How can I help your business move ahead? Create value for my clients with an open mind combined with personal leadership and facilitation skills. I help resolve tense situations.
I take responsibility as a senior project manager in IT infrastructure for global enterprises and in the telecom business. I also manage the (re-)design and adaptation of ITSM processes within transition and transformation programs or in M&A situations, carve-outs or carve-ins.
IT Service Management expert with seven ITIL certifications and recently certified in ISO27001 – ISMS (Information Security Management System).
Enabling digital transformation for over 30 years in various professional roles. Next-level stakeholder management. Leading multicultural teams including nearshore and offshore.
I volunteer with the Lutheran Church as a lay preacher (Praedikant) and my Christian faith is a solid foundation for helping people in traumatic situations through the local authority 'emergency pastoral care service' (Notfallseelsorge). I also volunteer in the 'probation service' (Bewaerungshilfe).
Enthusiast with 25+ years of experience in home electrical heating with geothermal heat pumps, PV and battery electric vehicles BEV (Kia/Hyundai)
Skills
Project, Itsm And Requirements Management
In It Infrastructure For Global Organizations
Network, Cloud, Client-server
People-oriented
Facilitation & Communication
Cross-hierarchy Relationship Management
Team-oriented & Hands-on.
Languages
Education
Ostbayerische Technische Hochschule Regensburg
Diploma Engineer (FH) · Telecommunications Engineering · Regensburg, Germany
Wirsberg-Gymnasium
Abitur, general university entrance qualification · Würzburg, Germany
Johannes-Honterus-Lyzeum, Kronstadt, Siebenbürgen
Completed 11th grade · Brașov, Romania
Certifications & licenses
ISO27001-2022f
ISO · Frankfurt am Main, Germany
ITIL V3 Managing Across the Lifecycle (MALC)
ITIL · Nuremberg, Germany
ITIL V3 Service Management Expert
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