Deanna E.
Technical Communications Specialist
Experience
Sep 2024 - Present
1 year 3 monthsSurprise, United States
RemoteTechnical Communications Specialist
Freelance Technical Writing
- Create, update, and manage technical documentation and other materials using MS Word and AuthorIT to effectively communicate complex information to specific audiences
- Collaborate with subject matter experts in engineering, product development, and other technical fields
- Handle Freedom of Information Act (FOIA) requests through USCIS
Jul 2022 - Sep 2024
2 years 3 monthsUnited States
RemoteSenior Technical Writing/Editing Analyst
Occam Edge Technologies/U.S. DOJ
- Author and edit documentation to clarify product features and benefits
- Design, create, and maintain a wide range of content assets, including job aids and training documentation using AuthorIT and InDesign
- Revise existing documentation and support revisions to the knowledge management platform
- Develop content strategies and recommend new products to ensure comprehensive user information
- Collaborate with department personnel and subject matter experts to research, outline, and author content based on project requirements
- Manage a documentation deliverables library in SharePoint for easy access and distribution
Jun 2019 - Jun 2022
3 years 1 monthCentennial, United States
On-siteSenior Technical Editor/Writer
Leidos ASC/NSF
- Oversee content creation and editing processes, assist junior editors, and expedite content development while ensuring quality and accuracy
- Edit and execute text to improve documents for clarity, cohesion, spelling, and punctuation
- Maintain functional knowledge of existing and emerging communication platforms, software, and content strategies
Jul 2015 - Jun 2019
4 yearsRoy, United States
RemoteTechnical Communications Specialist
Self-employed
- Develop and edit aircraft, aviation, and simulation documentation, including operation and maintenance (O&M) manuals as a consultant for Boeing Defense Systems
- Revise and edit all publication elements for new or existing major equipment, including flight manuals, testing procedures, and wiring diagrams
- Create, edit, and update clinical evaluation reports (CER) for medical devices to support continued CE marking (September 2017 – March 2018) while working with B-D Medical
- Develop and curate software development documentation, such as release notes and interactive API documentation, within a web-facing portal for DealerTrack
- Convert the software documentation library from a Wiki platform to a self-service knowledge base platform
Jul 2012 - Jun 2015
3 yearsClearfield, United States
On-siteSenior Technical Editor
Booz Allen Hamilton
- Review and edit contractor-provided technical data and manuals for U.S. Air Force weapon systems
- Author and edit material for U.S. Air Force technical orders (TOs) using Adobe Acrobat Professional and Arbortext EPIC Editor
- Utilize DITA/XML, HTML5, CSS, and various content management systems to produce and maintain technical documentation
- Apply strong understanding of JavaScript, JavaScript APIs, and template-driven design
Jan 2006 - Jun 2012
6 years 6 monthsRoy, United States
RemoteOwner/Senior Technical Writer
Digital Data Solutions, LLC
- Prepare, review, revise, and maintain a variety of technical documents, including user guides, software quality assurance, and system engineering documentation
- Institute a production database and tracking methods that reduced time and cost by over 30% while improving content quality
- Create technical publications, drawings, user manuals, and code documentation for software development kits (SDKs)
- Maintain an internal documentation library with tight deadlines and rapidly changing priorities
- Serve notable clients including H&R Block subsidiary REDGEAR/TaxWorks, B-D Medical (September through June 2012), and Honeywell Aerospace
Feb 1993 - Jan 2006
13 yearsOgden, United States
On-siteSenior Technical Laboratory Specialist
Fresenius Medical Care, Inc.
- Communicate technical and medical information, translating scientific knowledge into comprehensive end-user information for a medical device manufacturer
- Interview scientific subject matter experts (SMEs) to gather knowledge on changes to medical device testing, equipment, and procedures
- Create test methods (TMs), standard operating procedures (SOPs), and user guides
- Maintain laboratory policies and procedures to ensure alignment with corporate quality requirements and FDA guidelines
Summary
Results-driven technical writer and editor with extensive experience in transforming complex technical and scientific information into clear, concise, and accessible documentation for diverse audiences. Proficient in creating a wide range of content assets, including user guides, manuals, technical specifications, and training materials. Skilled in content management, process improvement, and leading teams to ensure quality and efficiency.
Languages
English
NativeEducation
Oct 1984 - Jun 1987
Columbia Pacific University
English/Technical Communications · San Rafael, United States · 3.67 GPA
Specialized in English and Technical Communications courses to earn a Bachelor's degree.
Oct 1984 - Mar 1985
Columbia Pacific University
A.Sc. · Biomedical Science · San Rafael, United States · 3.67 GPA
Specialized in Biomedical Science and Anatomy and Physiology to earn an Associate of Science degree.
Certifications & licenses
Technical Writing Certification
VITREX, LLC · Ogden, United States
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