Anthony C.
Product Support Engineer
Experience
Product Support Engineer
Triumph Engine and Control Systems
Engineering technical support for thermal and air management systems on military and commercial aircraft platforms.
Member of the MRB (Material Review Board) providing disposition of non-conforming hardware and components.
Define and design fixturing and tooling to facilitate component assembly and testing.
Utilize lean principles to lead cross functional teams to perform root cause analysis on manufacturing and customer technical issues.
Generate Engineering Change Proposals and coordinate the implementation through the Change Review Board (CRB).
Perform system testing and troubleshooting of vapor cycle thermal management systems.
Write procedures, perform testing, and generate reports to support the qualification and certification of new hardware and software.
Generate technical content for component maintenance manuals (CMMs).
Author Service Bulletins (SBs) to implement corrective actions on hardware and software related issues in the field.
Technical Service Engineer
Collins Aerospace
Technical support focal for internal and external customers regarding aircraft engine and control systems and components across various aerospace platforms.
Provide early identification of field issues via trend monitoring and qualitative customer feedback.
Review and interpret system level and component level requirements, collect field data to understand component operation in the system, and use data to drive root cause and corrective action.
Coordinate the implementation of solutions to technical issues in the field via service bulletins and service information letters.
Suggest preventative maintenance activities and intervals to ensure highest level of component repairability, lower maintenance cost, and mitigate delays and cancellations for aircraft operators.
Provide customers with training in the operation and maintenance of engine and control systems and components.
Participate in continuous improvement during product development by providing lessons learned from experience on prior programs to ensure highest level of system and component performance.
Mentor and train new team members to ensure quick transition into the role.
System Test Engineer
Collins Aerospace
Perform verification and validation testing on integrated 787-10 air management and electronic cooling systems.
Assist in test rig builds and check outs.
Write procedures to exercise systems for verification and validation of customer requirements.
Perform integrated system testing to support verification and validation of customer requirements.
Perform test and test rig troubleshooting.
Perform data analysis.
Prepare reports summarizing test results and provide conclusions on requirement compliance.
Technical Service Engineer
Collins Aerospace
Provide customer support to OEMs and operators regarding air management systems across various aircraft platforms in service.
Review and interpret system level and component level requirements, collect field data to understand component operation in the system, and use data to drive root cause and corrective action.
Coordinate the implementation of maintenance and repair solutions to technical issues in the field via service bulletins and service information letters.
Participate in continuous improvement during product design and development by providing lessons learned from experience on prior programs to ensure highest level of system and component performance.
Project Engineer
Collins Aerospace
Coordinate functional engineering groups to work collectively on customer issues involving aircraft air management and environmental control systems to determine root cause and implement robust corrective actions.
Review and interpret system level and component requirements.
Interpret system data and reports provided by the field.
Coordinate with engineering labs and design teams to test and verify failure modes.
Drive and implement corrective action activities.
Maintain the budget and schedule for the root cause analysis, testing, and corrective action implementation of field issues.
Summary
With over 15 years of experience as an engineer in the aerospace mechanical engineering field, I have developed and applied a wide range of skills and electrical design knowledge in electro-mechanical products and systems. I have coordinated and driven projects to closure across multidisciplinary teams, using process mapping and lean principles to optimize efficiency and quality.
My mission is to expand my knowledge base, experience, and expertise in the field of electro-mechanical engineering and technology, and to contribute to the innovation and excellence of the industry. I am a motivated and versatile individual who enjoys solving complex problems and collaborating with diverse stakeholders. I am always eager to learn new technologies and techniques, and to apply them to real-world challenges.
Languages
Education
Central Connecticut State University
Master’s Degree · Technology Management · New Britain, United States
Central Connecticut State University
Bachelor of Science · Electromechanical Technology/Electromechanical Engineering Technology · New Britain, United States
Certifications & licenses
EPA Section 608 Certification
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