Florian Losert
Managing Director
Erfahrungen
März 2022 - Feb. 2023
1 Jahr Berlin, Deutschland
Managing Director
CHECK24 Vergleichsportal Möbel GmbH
- Part of the CHECK24 group and a German B2C eCommerce platform in the areas of furniture, baby & toddler articles, and toys. Responsible for a product division with an annual turnover of approx. €30 million.
- Management of interdisciplinary and international teams of approx. 20 people including team leads in the areas of sales and account management, vendor management, financial controlling and accounting, content management, call center
- Definition and monitoring of overarching company and team goals regarding the improvement of customer satisfaction as well as the expansion of the product offerings count, price competitiveness and conversion rates
- Regular coordination and alignment of company goals with the Group Management Board
- Development and multi-platform marketing of a new product from whiteboard to sales in the mid-single-digit million range within one year
- Negotiations with key partners regarding commissions, portfolio breadth and price competitiveness, improvement of operational processes and technical implications
- Improvement of the overall financial reporting structure
- Team development and coachings
Apr. 2021 - Feb. 2022
11 Monaten Berlin, Deutschland
Managing Director
CHECK24 Vergleichsportal Ärzte GmbH
- Part of the CHECK24 group and B2C platform for medical services like eye lasering and aesthetic surgery. Responsibility for the commercial area of the product division with an annual turnover of approx. €6 million.
- Management of interdisciplinary teams of approx. 20 people including team leads in the areas of key account management, sales, accounting and two internal call centers
- Strong expansion of existing partnerships through intensive marketing campaigns, partner acquisition activity and new partner success strategies
- Significant improvement of the customer journey through the implementation of an appointment booking engine and the development of external APIs for the technical connection of existing partners
- Establishment of a reporting structure for the permanent monitoring and improvement of relevant company KPIs (CVO, customer satisfaction, etc.) and the derivation of corresponding team targets
März 2019 - März 2021
2 Jahren 1 Monate Berlin, Deutschland
Head of Department Business Development
CHECK24 Vergleichsportal Ärzte GmbH
- Management of interdisciplinary teams of approx. 12 people including team leads in the areas of key account management and one internal call center
- Hiring and developing teams of key accounting, sales and customer care to assure a sustainable 50% YoY growth
- Optimization of the customer journey from page entry to after-sales and implementation of new frontend and backoffice features to improve customer satisfaction, conversion rates and call center efficiency
- Acquisition and management of the most relevant key leads
Juni 2016 - Feb. 2019
2 Jahren 9 Monaten München, Deutschland
Inhouse Consultant
CHECK24 Vergleichsportal GmbH
- Implementation of the European overnight and time deposit system and former multi-banking features (Fintech: Strategic Consulting)
- Acquisition of European partner banks (Fintech: Strategic Consulting)
- Central process and infrastructure optimization related to internal and external data exchange with connected insurance companies (Insurtech: eCommerce)
- Digitization of application forms and processes (Insurtech: eCommerce)
- Extensive analysis of insurance markets and customer target groups (Insurtech: eCommerce)
- Design and implementation of extensive back office optimizations (Travel)
- Conception of a feature for rating airlines (Travel)
- Project management for the group-wide implementation of the EU GDPR (Else)
- Project management coach (Else)
Feb. 2016 - Mai 2016
4 Monaten München, Deutschland
Intern Strategic Management Consultant
Mücke, Sturm & Company
- Consulting boutique with specialization in digitalization and industry focus on the Telco sector.
- Development of a technical data security concept for a newly conceptualized connected home ecosystem
- Detailed analysis of pay TV broadcasters and TV operators in Germany regarding market shares, market development and business models
Mai 2014 - Dez. 2015
1 Jahr 8 Monaten München, Deutschland
Co-Founder
Soulchef UG (haftungsbeschränkt)
- Delivery service for high quality fitness food. The customer decides according to the individual athletic goal from a selection of weekly changing dishes.
- From whiteboard to market in 15 months
- Around 740 customers with 73% repeating purchases
- Several references in Women’s Health, Shape
Feb. 2012 - Sept. 2012
8 Monaten Stuttgart, Deutschland
Intern Corporate Quality Management
Dr. Ing. h.c. F. Porsche AG
- The central quality department is particularly concerned with field data analysis of problem cases, preventive QA in prototyping, and troubleshooting.
- Fault analysis and correction within the chassis manufacturing of a supplier
- Execution and evaluation of a statistic field data analysis
- Measurement supervision of a pilot production vehicle
März 2007 - Juli 2008
1 Jahr 5 Monaten Wertheim am Main, Deutschland
CNC-Milling Specialist
Brand GmbH & Co KG
- One of the world's leading companies for high-quality laboratory equipment. Employed as a precision mechanic and CNC technician for the production of prototypes and manufacturing equipment.
Sept. 2003 - Feb. 2007
3 Jahren 6 Monaten Wertheim am Main, Deutschland
Apprenticeship (Industrial Mechanic)
Brand GmbH & Co KG
Zusammenfassung
As a managing director for building digital business models, I am familiar with market analyses, deriving potential business models, implementing initial MVPs and building the necessary interdisciplinary teams to do so. While achieving past results, I have made it part of my DNA to always take the customer's perspective and not compromise. I believe in pragmatic and efficient approaches, A-B testing and data-driven decision-making as well as enthusiastic, enabled teams to build a foundation for scaling from scratch.
Sprachen
Deutsch
Muttersprache
Englisch
Verhandlungssicher
Spanisch
Verhandlungssicher
Ausbildung
Okt. 2014 - Juni 2015
University of South Wales
Master of Science · Business Management & Entrepreneurship · Vereinigtes Königreich · 1.7
Okt. 2013 - Juni 2015
Munich University of Applied Sciences
Master of Arts · International Business Strategy & Innovation · München, Deutschland · 1.7
Okt. 2009 - Juni 2013
Munich University of Applied Sciences
Bachelor of Engineering · Engineering & Management · München, Deutschland · 2.4
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