Lead System Architect

• Project: Global KYC
• Client: Nordea
• Technologies: Pega PRPC version 8.8
• Team Size: 10

Pega CLM/KYC being chosen as the Global KYC Tool, Nordea needs to define and configure the taxonomy and the organisational structure in the application.

Defining the taxonomy and organisational structure is a key element in the beginning of the application setup as it; Links the standard organizational structure with the work groups and work baskets, providing the ability to associate departments and work queues to each operational level and making it easy and unambiguous to manage and route work. Controls how and what products the operators can access based on their association to a given operational level.

• General developer roles.
• Design analysis and code reviews.
• Functional and Technical analysis.
• Single point of contact for all technical discussions.
• Sprint planning and tracking tasks.
• Managing the sprint release cycles from Dev to Prod and handling QA, UAT signoffs.
• Handling Postproduction support and KT sessions for the Prod support team.
• Managing the Scrum process via sprint cycles
• Observing PDC alerts on a regular basis
• Maintaining regular sessions with teams on ways of improving the design

• Project: Global KYC
• Client: Nordea
• Technologies: Pega PRPC version 8.8
• Team Size: 10

Pega CLM/KYC being chosen as the Global KYC Tool, Nordea needs to define and configure the taxonomy and the organisational structure in the application.

Defining the taxonomy and organisational structure is a key element in the beginning of the application setup as it; Links the standard organizational structure with the work groups and work baskets, providing the ability to associate departments and work queues to each operational level and making it easy and unambiguous to manage and route work. Controls how and what products the operators can access based on their association to a given operational level.

• General developer roles.
• Design analysis and code reviews.
• Functional and Technical analysis.
• Single point of contact for all technical discussions.
• Sprint planning and tracking tasks.
• Managing the sprint release cycles from Dev to Prod and handling QA, UAT signoffs.
• Handling Postproduction support and KT sessions for the Prod support team.
• Managing the Scrum process via sprint cycles
• Observing PDC alerts on a regular basis
• Maintaining regular sessions with teams on ways of improving the design

• Project: NEOBrain
• Client: Santander
• Technologies: Pega PRPC version 7.2
• Team Size: 10

NEOBrain is the Omni-Channel decisioning platform. It’s a centralized campaigns strategy framework was designed to serve both inbound channels (Mobile, Online Banking, NEOCrm) and outbound channels (Email, Outbound calls).

Before NEOBrain there wasn’t an automated campaign platform as such, and the campaigns activity was based on manual selections for both inbound and outbound channels with some important limitations in terms of scalability, channel connectivity, efficiency and relevancy of the communications to customers.

NEOBrain platform brought enhanced capabilities in terms of customer data, decisioning rules (including self-learning models), automation, productivity and channels connectivity/orchestration.

• General developer roles.
• Design analysis and code reviews.
• Functional and Technical analysis.
• Single point of contact for all technical discussions.
• Assisting campaign development team on a daily basis.
• Responsible for technical deliverables
• Code and design reviews
• Main liaison between client and Coforge.
• Managing the application release cycles from Dev to Prod and handling QA, UAT signoffs.
• Handling Postproduction support and KT sessions for the users.
• Managing the Scrum process via sprint cycles.
• Observing Kibana Logs for potentials errors.
• Creating and maintaining Seed customers, Model office props for strategy and campaign testing

• Project: Horizon
• Client: Asurion
• Technologies: Pega PRPC version 7.1, CPM Framework
• Team Size: 5

Mobile Insurance application for client like KPN, 3UK, Tesco, Virgin, Rogers and Fido etc across the globe. The end user for this application is the agent to process, maintain a mobile insurance claim for Asurion insured customer.

• Manage the Asurion EU Pega division.
• Coordinate with Leads in Asurion, USA.
• Improve the application code quality by following the best practices.
• Perform code reviews and document the solutions to share across teams.
• Train the team on the new functionalities on the need basis.
• Provide technical support to product owner to have better view of the final product.
• Work with teams across clients to maintain common code base and make the application robust.
• Provide the technical support during production deployments and fix the production issues using logs, tracer, clipboard and other tools.
• Successful Go-Live of KPN and 3UK clients.

• Project: Newedge Pega Accounts Control
• Client: Newedge UK financial limited
• Technologies: Pega PRPC version 6.2, CPM
• Team Size: 10

Internal Account Control application is to provide a workflow process for create, amend and close internal account process for all the House, Control and Finance accounts.

• Project: OMeGA
• Client: Chartis Insurance (AIG)
• Technologies: Pega PRPC version 5.2
• Team Size: 5

Omega is the first PEGA project to be done by Mindtree for Global Markets. The application is developed in PEGA 5.2 version. The documents which are already uploaded into Omega are saved in the Database which is raised a concern by the client as a database space issue. As part of the requirements, we use the DGB CMS V5 web service to upload/retrieve the documents.

• Project: S&P Credit Estimates System
• Client: Standard and Poor’s
• Technologies: Pega PRPC version 5.5
• Team Size: 8

Standard & Poor’s is a leading provider of financial market intelligence. The world’s foremost source of credit ratings, indices, investment research, risk evaluation and data. Standard & Poor’s provides financial decision-makers with the intelligence they need to feel confident about their decisions.

The primary objective of S&P Credit Estimates project is to build a web-based Credit Estimates solution that will support the end-to-end S&P credit estimate process. Credit Estimates system performs Credit Estimates for unrated assets for the given CDO portfolio. External and Internal users will use the system. External users are corporate clients who will submit request to S&P to perform Credit Estimates for unrated assets for the given CDO portfolio. Internal users are S&P Credit Estimates team should be able to submit request on behalf of an External users. Internal user (whose role is Manager) will be able to allocate unrated CE request to the appropriate analyst. Analyst takes the unrated CE request and performs the Credit Estimates.

• Project: Authoring – Unified Admin Toolkit Version1
• Module: Workflow Customization, Choice list
• Client: FIS
• Technologies: Core Java, J2EE, XML, JavaScript, HTML, Web services, SOAP, Axis, Spring, iBatis.
• Team Size: 25

FIS provides banking and payment technologies for financial services firms and businesses worldwide. The toolkit is so modular that allows for easy adoption of new Banking Platform releases and provide the ability to simulate and test a client’s authored changes prior to deploying them into a production-readiness environment.

The authoring toolkit will allow a master or client administrator to create re-usable workflows. Each workflow consists of Steps and they each step consists of one or more pages. Groups are optional in a workflow. We can use group Technique when we have a specific operation to be performed in a set of steps/pages. Types of operations differ from one another.