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Michael Krusche

Major Accounts Underwriter

Michael Krusche
Munich, Germany

Experience

Jun 2024 - Present
1 year 9 months
Hybrid

Major Accounts Underwriter

Versicherungskammer Bayern

In my current role as an underwriter in the public sector at Versicherungskammer Bayern, I am responsible for evaluating, analyzing, and underwriting risks in commercial and public property insurance. My responsibilities include individual risk assessments, creating coverage concepts, and the technical and economic evaluation of new and existing policies, especially for municipalities, municipal institutions, and public clients.

I work closely with sales teams, brokers, and internal specialist departments, providing professional support in quotation processes and contract drafting. I also accompany risk policy decisions and contribute my expertise to the further development of internal processes.

A special focus is on digitizing and structuring risk assessment. In this context, I advocate for the development of technical solutions that enable efficient, transparent, and standardized risk evaluation – an area I plan to deepen further in the future.

At the same time, I am completing a part-time degree to become a technical underwriter for industrial property insurance to expand my professional expertise.

Jan 2020 - Jun 2024
4 years 6 months
Hybrid

Specialist for Private Property Insurance

Versicherungskammer Bayern

From 2020, I worked at Versicherungskammer Bayern in the private sector as a specialist in property insurance. In this role, I handled complex technical cases with a particular focus on claims and policy questions in residential building and household insurance. I was also often involved in handling complaints to the board and particularly sensitive customer concerns – working closely with management and the complaints department.

Another focus of my work was training and supporting new employees: I was responsible for onboarding, technical training, and ongoing support in daily work. In addition, I assisted management in assessing and handling escalations and difficult customer cases.

In this role, I was able to demonstrate both my deep technical knowledge and my strong communication skills and finesse in dealing with demanding customers and complaint situations.

Jun 2016 - Dec 2020
4 years 7 months
On-site

Senior Case Handler

DEVK

In this role, I was responsible for the technical processing of complex customer inquiries and served as the central point of contact for colleagues' technical questions. In addition, I was heavily involved in testing and implementing the new policy management system "Faktor 10". I coordinated functional tests, identified and documented error sources, and played a key role in the practical rollout of the system in the property and personal insurance area. In doing so, I was able to apply my interface skills between the business unit and IT in a targeted way.

Another key focus of my work was training new employees: I developed training materials, conducted onboarding sessions, and supported new colleagues in their daily work – both technically and methodically.

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Insurance (9.5 years).

Insurance

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Customer Service (8 years), Information Technology (6 years), Human Resources (4.5 years), Quality Assurance (4.5 years), Business Intelligence (1.5 years), and Operations (1.5 years).

Customer Service
Information Technology
Human Resources
Quality Assurance
Business Intelligence
Operations

Summary

My professional career began in field sales at DEVK, where I spent over four years gaining extensive experience advising and supporting private clients. Afterwards, I moved to the internal service department, where I took an active part in testing and implementing a new IT system. During this time, I deepened my understanding of technical processes and further developed my interface skills between the business unit and IT.

Since 2020, I have been working at Versicherungskammer Bayern (VKB). Initially, I was deployed in the private insurance sector, taking on responsible roles as a technical contact, internal trainer, and training coordinator. My focus was on providing expert support to colleagues and refining work processes and training concepts.

I now work in underwriting, focusing on analyzing and assessing property risks for public sector clients. I am particularly interested in developing technical solutions for efficient and transparent risk assessment in the commercial and industrial property insurance environment.

Alongside my job, I completed the specialist qualification in insurance and finance and am currently studying to become a technical underwriter for industrial property insurance.

I bring strong analytical skills, a high level of personal responsibility, as well as a structured and solution-oriented working style – complemented by deep professional knowledge, technical affinity, and a strong team orientation.

Languages

German
Advanced
English
Intermediate

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Michael based?

Michael is based in Munich, Germany and can operate in on-site, hybrid, and remote work models.

What languages does Michael speak?

Michael speaks the following languages: German (Advanced), English (Intermediate).

How many years of experience does Michael have?

Michael has at least 10 years of experience. During this time, Michael has worked in at least 3 different roles and for 2 different companies. The average length of individual experience is 3 years and 3 months. Note that Michael may not have shared all experience and actually has more experience.

What roles would Michael be best suited for?

Based on recent experience, Michael would be well-suited for roles such as: Major Accounts Underwriter, Specialist for Private Property Insurance, Senior Case Handler.

What is Michael's latest experience?

Michael's most recent position is Major Accounts Underwriter at Versicherungskammer Bayern.

What companies has Michael worked for in recent years?

In recent years, Michael has worked for Versicherungskammer Bayern.

Which industries is Michael most experienced in?

Michael is most experienced in industries like Insurance.

Which business areas is Michael most experienced in?

Michael is most experienced in business areas like Customer Service, Information Technology (IT), and Quality Assurance (QA). Michael also has some experience in Human Resources (HR), Business Intelligence, and Operations.

Which industries has Michael worked in recently?

Michael has recently worked in industries like Insurance.

Which business areas has Michael worked in recently?

Michael has recently worked in business areas like Customer Service, Human Resources (HR), and Business Intelligence.

What is the availability of Michael?

Michael is immediately available for suitable projects.

What is the rate of Michael?

Michael's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Michael?

To hire Michael, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1200
900
600
300
Market avg: 990-1150 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.