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Andreas Subert

Service Associate

Andreas Subert
Bamberg, Germany

Experience

Dec 2024 - Present
1 year 3 months
Bamberg, Germany

Service Associate

Comotus

  • Supporting and maintaining control systems at a well-known hardware store retailer
  • Setting up and repairing guidance systems
  • Mechanical and electrical repair of demo equipment
Jul 2024 - Nov 2024
5 months

DB Bus Driver

OVF GmbH

  • Training for a bus driver's license
Feb 2024 - Jun 2024
5 months

Job and Project Search

Oct 2023 - Jan 2024
4 months

IT Training

Career Tutor

  • ITIL V4 training
Jan 2023 - Sep 2023
9 months
Greece

Travel and Volunteer Work

  • Travel, reflection and retreat
  • Caring for needy street dogs in the Zacharo area – Peloponnese
Aug 2022 - Dec 2022
5 months
Unterschleißheim, Germany

DSS Engineer

MSD Intervet GmbH

  • Handling incidents and reviewing tickets using BMC Remedy
  • Carrying out special projects at the customer's request
  • Technical training of junior staff
  • Technical documentation for old and new processes
Apr 2021 - Aug 2022
1 year 5 months
Adelsdorf, Germany

Project training as carpenter and gardener

KP-Garten

  • Design and implementation of an expedition vehicle
  • Cultivation of biodynamic food according to Demeter standards
Sep 2017 - Mar 2021
3 years 7 months
Erlangen, Germany

IT partner

Siemens Mobility GmbH

  • 1st/2nd level support for internal administrative areas
  • IT purchasing for departments, groups, and individual requests
  • Consulting interface for hardware, software, and license management
  • Idea generator and advisor for internal IT processes
May 2016 - Jun 2017
1 year 2 months
Erlangen, Germany

IT-Supporter

Sivantos GmbH

  • 1st/2nd level support for hearing aids (software and hardware)
  • Interface for hardware defects from global dealers for replacement and claims
  • Claims, testing, and simulation at the virtual level
Jun 2015 - Apr 2016
11 months
Nuremberg, Germany

IT technician

Pamec Papp GmbH

  • 1st and 2nd level support
  • Handling incidents and ticket control according to ITIL
  • Project-based tasks such as upgrading to new hardware and software systems
  • User administration in Active Directory
Sep 2014 - May 2015
9 months
Nuremberg, Germany

Senior Service Delivery Manager

Cortal Consors

  • Handling incidents and ticket control using BMC Remedy
  • Conducting requirement analyses and planning the IT organizational structure
  • Participating in CIP (Continuous Improvement Processes)
  • Responsible for in-house change management projects
Sep 2012 - Aug 2014
2 years
Nuremberg, Germany

IT Service Technician

Computacenter

  • Handling incidents and ticket control for well-known corporations
  • On-site support for customer requests, including insurance, banking, and industrial clients
  • Introducing new standards and ideas
  • Training internal staff and mentoring apprentices
Aug 2010 - Aug 2011
1 year 1 month
Bamberg, Germany

IT Service Technician

Componente GmbH

  • Handling incidents and ticket control
  • Training users on new IT processes
  • Field service for individual customer requirements
  • Generating ideas for new processes and approaches

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Information Technology (4 years), Manufacturing (3.5 years), Agriculture (1.5 years), Automotive (1.5 years), Retail (1 year), and Healthcare (1 year).

Information Technology
Manufacturing
Agriculture
Automotive
Retail
Healthcare

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Information Technology (10 years), Procurement (3.5 years), Customer Service (3 years), Operations (2.5 years), Product Development (1.5 years), and Production (1.5 years).

Information Technology
Procurement
Customer Service
Operations
Product Development
Production

Skills

  • Idea Generator
  • Solution-oriented Approach
  • Technical Understanding
  • Organizational Talent

Languages

German
Native
Russian
Native
English
Advanced

Education

Sep 2007 - Jul 2010

BS Lichtenfels

IT Specialist in System Integration · Lichtenfels, Germany

Certifications & licenses

COMPTIA A+ (User Management and Concepts)

COMPTIA SERVER+ (Server Management and Concepts)

ITIL V3 (Processes and Service Standards)

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Andreas based?

Andreas is based in Bamberg, Germany and prefers 100% remote projects.

What languages does Andreas speak?

Andreas speaks the following languages: German (Native), Russian (Native), English (Advanced).

How many years of experience does Andreas have?

Andreas has at least 14 years of experience. During this time, Andreas has worked in at least 12 different roles and for 11 different companies. The average length of individual experience is 1 year and 1 month. Note that Andreas may not have shared all experience and actually has more experience.

What roles would Andreas be best suited for?

Based on recent experience, Andreas would be well-suited for roles such as: Service Associate, DB Bus Driver, Job and Project Search.

What is Andreas's latest experience?

Andreas's most recent position is Service Associate at Comotus.

What companies has Andreas worked for in recent years?

In recent years, Andreas has worked for Comotus, OVF GmbH, Career Tutor, MSD Intervet GmbH, and KP-Garten.

Which industries is Andreas most experienced in?

Andreas is most experienced in industries like Information Technology (IT), Manufacturing, and Agriculture. Andreas also has some experience in Automotive, Retail, and Healthcare.

Which business areas is Andreas most experienced in?

Andreas is most experienced in business areas like Information Technology (IT), Procurement and Purchasing, and Customer Service. Andreas also has some experience in Operations, Product Development, and Production/Manufacturing.

Which industries has Andreas worked in recently?

Andreas has recently worked in industries like Manufacturing, Agriculture, and Automotive.

Which business areas has Andreas worked in recently?

Andreas has recently worked in business areas like Information Technology (IT), Procurement and Purchasing, and Operations.

What is Andreas's education?

Andreas attended BS Lichtenfels for IT Specialist in System Integration.

Does Andreas have any certificates?

Andreas has 3 certificates. These include: COMPTIA A+ (User Management and Concepts), COMPTIA SERVER+ (Server Management and Concepts), and ITIL V3 (Processes and Service Standards).

What is the availability of Andreas?

Andreas is immediately available full-time for suitable projects.

What is the rate of Andreas?

Andreas's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Andreas?

To hire Andreas, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1000
750
500
250
Market avg: 800-960 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.