Konstantina A.
NLU Expert – Conversational Intelligence Chapter
Experience
Jun 2023 - Present
2 years 3 monthsGreece
NLU Expert – Conversational Intelligence Chapter
Vodafone Greece
- Designed robust in-house NLU systems for TOBi chatbot and voicebot using Microsoft Azure CLU & LLMs
- Collaborated with bot trainers and conversation designers to translate business needs into technical solutions aligning with KPIs
- Led the development and optimization of the entire NLU pipeline, from raw data collection and preprocessing to deploying production-ready models
Oct 2016 - Jun 2023
6 years 9 monthsText Annotation Specialist
Orcawise
- Annotated financial and technology texts using SpaCy's NER annotation tool
- Focused on semantic accuracy and linguistic consistency across large datasets
Summary
Experienced Natural Language Processing (NLP) expert with a strong focus on Natural Language Understanding (NLU) for automated conversational systems including chatbots and voicebots. Skilled in designing and implementing scalable, KPI-driven solutions using state-of-the-art tools and frameworks. Passionate about linguistics and creating intuitive AI interactions.
Languages
Greek
NativeEnglish
NativeGerman
AdvancedSpanish
AdvancedEducation
Oct 2019 - May 2023
Aristotle University of Thessaloniki
MA · Theoretical & Applied Linguistics · Thessaloniki, Greece
Oct 2012 - Jun 2018
Aristotle University of Thessaloniki
Bachelor's degree · English Language & Literature · Thessaloniki, Greece
Certifications & licenses
Advanced NLP with Python for Machine Learning
Athens NLP Summer School 2024
Athena Research Center
Fine-Tuning Large Language Models
DeepLearning.AI
Generative AI & Ethical AI Courses
Skillsoft
Generative AI Foundations
Skillsoft
Navigating Ethical AI Challenges & Risks
Skillsoft
Python Modelling, Distributional Semantics & Advanced Statistics with R
EMLAR, University of Utrecht
Workshop on Data Wrangling
University of Utrecht
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