Konstantina Antonopoulou

NLU Expert – Conversational Intelligence Chapter

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Athens, Greece

Experience

Jun 2023 - Present
2 years 8 months
Greece

NLU Expert – Conversational Intelligence Chapter

Vodafone Greece

  • Designed robust in-house NLU systems for TOBi chatbot and voicebot using Microsoft Azure CLU & LLMs
  • Collaborated with bot trainers and conversation designers to translate business needs into technical solutions aligning with KPIs
  • Led the development and optimization of the entire NLU pipeline, from raw data collection and preprocessing to deploying production-ready models
Oct 2016 - Jun 2023
6 years 9 months

Text Annotation Specialist (Internship)

Orcawise

  • Annotated financial and technology texts using SpaCy's NER annotation tool
  • Focused on semantic accuracy and linguistic consistency across large datasets

Summary

Experienced Natural Language Processing (NLP) expert with a strong focus on Natural Language Understanding (NLU) for automated conversational systems including chatbots and voicebots. Skilled in designing and implementing scalable, KPI-driven solutions using state-of-the-art tools and frameworks. Passionate about linguistics and creating intuitive AI interactions.

Skills

  • Languages: Python, R

  • Libraries & Tools: Sci-kit Learn, Spacy, Gensim, Word2vec, Nltk, Tidyverse, Ggplot, Pandas

  • Platforms: Microsoft Azure (Language Studio, Clu), Rasa, Splunk

  • Data: Json, Xml, Regex

  • Prompt Engineering: Designed And Deployed An Intent Classification Prompt Covering Nearly 100 Intents, Now In Production

  • Retrieval-augmented Generation (Rag): Built Simple Rag Pipeline With Mistral, Faiss & Langchain For Dynamic Q&a Over Cv Content; Focused On Retrieval Accuracy And User Interaction

  • Uat

  • Work Ethic

  • Flexibility

  • Team-player

  • Intellectual Curiosity

  • Empathy

  • Collaborative

Languages

Greek
Native
English
Advanced
Spanish
Advanced

Education

Oct 2019 - May 2023

Aristotle University of Thessaloniki

MA Theoretical & Applied Linguistics · Theoretical & Applied Linguistics · Thessaloniki, Greece

Oct 2012 - Jun 2018

Aristotle University of Thessaloniki

Bachelor's in English Language & Literature · English Language & Literature · Thessaloniki, Greece

Certifications & licenses

Advanced Nlp With Python For Machine Learning

LinkedIn

Athens Nlp Summer School 2024

Athena Research Center

Fine-Tuning Large Language Models

DeepLearning.AI

Generative Ai & Ethical Ai Courses

Skillsoft

Generative Ai Foundations

Skillsoft

Navigating Ethical Ai Challenges & Risks

Skillsoft

Python Modelling, Distributional Semantics & Advanced Statistics With R

EMLAR, University of Utrecht

Workshop On Data Wrangling

University of Utrecht

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