Recommended expert

Aram Hakobyan

Platform Chapter Lead (Container Orchestration & Observability Teams)

Aram Hakobyan
Munich, Germany

Experience

May 2022 - Present
3 years 9 months
Munich, Germany

Platform Chapter Lead (Container Orchestration & Observability Teams)

zooplus

Jun 2020 - Present
5 years 8 months
Munich, Germany

Technical Product Owner - Container Orchestration Platform (K8S/Mesos)

zooplus

Jan 2020 - Jun 2020
6 months
Munich, Germany

Technical Team Lead

zooplus

  • Technical Team Lead - Container Orchestration Platform (Mesos/Kubernetes)
Sep 2016 - Jan 2020
3 years 5 months
Munich, Germany

Senior DevOps Engineer

zooplus

Feb 2015 - Sep 2016
1 year 8 months
Munich, Germany

Senior IT Operation Manager

Myra Security GmbH

Jan 2014 - Mar 2015
1 year 3 months

Head of IT Operations

PicsArt Inc.

  • Built and manage IT Operations department (team of 1st, 2nd level/tech support, office IT teams)
  • Structured and established all prerequisites (monitoring, reporting tools, processes, people) to effectively adopt, improve and manage teams
  • Introduced team KPI/performance management system
  • Day-to-day IT operations of production servers (150+) and services
  • Improved service and infrastructure continuity, HA and scalability to achieve 99.99% availability
  • Worked on infrastructure migration project (from server renting to cloud/colocation/on-premises)
  • Aligned and coordinated IT Operations activities/projects to corporate strategy
  • Worked with QA and backend teams to set up continuous delivery, integration and smooth release processes
Mar 2010 - Mar 2014
4 years 1 month

IT Operations Manager

be2

  • Day-to-day IT operations of internet production services with over 35 million users in more than 50 countries
  • Infrastructure and production design, support and maintenance with 300+ servers (data center, live production, biz, sandbox, dev env), virtualization, including various internal and external systems and services
  • Built and managed IT Operations teams for 2nd line support and network/infrastructure
  • Provided second/third level support and served as production technical performance owner
  • Managed Equinix data center: procurement, management and contract negotiation
  • Analyzed total cost of ownership and cost saving opportunities; proposed projects to increase ROI via optimizing infrastructure, performance and operations
  • Responsible for technical security and anti-scammer activities
  • Aligned and coordinated IT Operations activities/projects to corporate strategy
  • Coordinated service transition and ensured development based on business requirements (availability, performance, scalability)
  • Adopted and applied ITIL and Kanban/Scrum-Ban principles in IT Operations
Mar 2008 - Mar 2010
2 years 1 month

IT Operations Application Team Lead

be2

  • IT release manager
  • Be2 production senior system engineer, second/third level support
  • Member of IT architects team and IT performance team
  • Database systems leading specialist (MySQL)
  • Managed and applied PCI compliance to production
  • Planned and managed IT Operations technical projects
  • Managed data center procurement and assets
Feb 2007 - Apr 2007
3 months

IT System Administrator

Lycos Europe

  • System administration and support for web hosting
  • MySQL administration
  • Second level support
Oct 2004 - Jan 2007
2 years 4 months

Developer, DBA

eSoft LLC

  • PHP development and database design
  • Coordinated web and e-commerce projects within a team
  • Designed and developed web hosting services portal and small local ISP infrastructure
  • Created, adjusted and managed local environments and networks
Aug 2003 - Oct 2004
1 year 3 months

Hardware Developer

Communications Resource Institute

  • Developed radio Ethernet LAN based on the IEEE 802.3 protocol
  • Designed functional schema for additional information decoding using circular method

Summary

During the last years, I have been leading and involved in complex IT projects like design and implementation of container orchestration systems based on Mesos and Kubernetes, production datacenter migration, new highly scalable and redundant product design and deployment, application consolidation, virtualization and optimization, product performance and capacity improvement, infrastructure, and production OPEX and TCO optimizations. Designing and implementing ITIL and Kanban/ScrumBan frameworks for IT operations.

Directly reporting to CTO, working with CEO/CTO over strategic topics.

Technology: Over 15 years of technical background includes distributed, highly scalable and redundant systems design and support; Container Orchestration Systems based on Mesos and Kubernetes, Datacenter and infrastructure management and maintenance mainly based on Linux platforms; Distributed and high performing networks design based on Firewalls, Load Balancers, Routers, Core Switches, etc.

Business skills: Over 5 year of business skills in web/e-commerce and IT service. Initiative, dynamic, proactive and self-motivated. Entrepreneurial and innovation skills, Online marketing, sales and promotion, business strategy and negotiation. High sense of responsibility, problem solving, leadership, ability to work under pressure.

Languages

Armenian
Native
Russian
Native
English
Advanced

Education

Oct 2006 - Jun 2008

European Carolus Magnus University

Master of Business Administration, MBA · MBA

Oct 1997 - Jun 2001

State Engineer University of Armenia

Bachelor · IT Systems & Networks · Yerevan, Armenia

Certifications & licenses

ITIL V3 Foundation Certificate

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