Aram Hakobyan
Team Lead & Technical Product Manager
Experience
May 2022 - Present
3 years 1 month Munich, Germany
Platform Chapter Lead (Container Orchestration & Observability Teams)
zooplus
Jun 2020 - Present
5 years Munich, Germany
Technical Product Owner - Container Orchestration Platform (K8S/ Mesos)
zooplus
Jan 2020 - Jun 2020
6 months Munich, Germany
Technical Team Lead
zooplus
Technical Team Lead - Container Orchestration Platform(Mesos/Kubernetes)
Sep 2016 - Jan 2020
3 years 5 months Munich, Germany
Senior DevOps engineer
zooplus
Feb 2015 - Sep 2016
1 year 8 months Munich, Germany
Senior IT Operation manager
Myra Security GmbH
Jan 2014 - Mar 2015
1 year 3 monthsHead of IT Operations
PicsArt Inc.
PicsArt top photo editor mobile App app available on Android, iOS and Windows Markets. The app has been installed more than 300 million times, 10DAU, 60MAU.
- Built and Manage IT Operations department(team of 1st, 2nd level/tech support, office IT teams)
- Structured and established all prerequisites (monitoring, reporting tools, processes, people) to effectively adopt, improve and manage teams.
- Introduced Team KPI/Performance Management system
- Day-to-day IT operations of production servers(150+) and services
- Improving services and infrastructure Continuity, HA, Scalability with goal of achieving 99.99% availability.
- Working on infrastructure migration project (from server renting to cloud/ colocation/on-premises).
- Aligning and coordinate IT Operations activities/projects to corporate strategy.
- Working with QA & Backend teams to setup continues delivery, integration, smooth release processes.
Mar 2010 - Mar 2014
4 years 1 monthIT Operations Manager
be2
- Day-to-day IT operations of Internet production services with over 35 Mil. users base spread out over more than 50 countries
- Infrastructure & Production design, support and maintenance with 300+ servers (Data center, live production, biz, sendbox, dev. env.), virtualization, including various internal and external systems and services.
- Built and Managing IT Operations teams 2nd line support, Network/ Infrastructure team.
- Second/Third Level Support
- Production technical performance owner.
- Responsible for Equinix Data Center: Management, procurement, contracts negotiation
- Analysis total cost of ownership and cost saving opportunities, proposing projects to increase ROI via optimizing infrastructure, performance and operations.
- Responsible for Technical Security and Scammers activity
- Aligning and coordinate IT Operations activities/projects to corporate strategy
- Coordination Service Transition and assuring service development based on the Business requirements (availability, performance, Scalability, etc.)
- Adopting and applying ITIL and Kanban/Scrum-Ban principles into IT Operations
Mar 2008 - Mar 2010
2 years 1 monthIT Operations Application Team Lead
be2
- IT Release Manager
- Be2 production Sr. System Engineer, Second/Third Level Support
- Member of IT Architects Team, IT Performance team
- DBs System Leading Specialist(MySQL)
- Managing and applying PCI(Payment Card Industry) compliance to production
- IT Operations Tech. Project Planning & Managing
- Managing DC procurement, Asset, etc.
Feb 2007 - Apr 2007
3 monthsIT System Administrator
Lycos Europe
- System Administration/Support, WEB hosting
- MySQL Administration
- Second Level Support
Oct 2004 - Jan 2007
2 years 4 monthsDeveloper, DBA
eSoft LLC
- PHP Developer and Database Design
- Web and E-Commerce Projects coordination within a team
- Design & Develop WEB hosting Services Portal and small(local) ISP infrastructure
- Create, adjust and manage local environments and networks.
Aug 2003 - Oct 2004
1 year 3 monthsHardware Developer
Communications Resource Institute
- Working on Development Radio Ethernet LAN based on the IEEE 802.3 protocol project
- Design functional schema of additional information decoding (by circular method)
Summary
During the last years, I have been leading and involved in complex IT projects like the design and implementation of container orchestration systems based on Mesos and Kubernetes, production datacenter migration, new highly scalable and redundant product design and deployment, application consolidation, virtualization, and optimization, product performance and capacity improvement, infrastructure, and production OPEX and TCO optimizations. Designing and implementing ITIL and Kanban/ScrumBan frameworks for IT operations. Directly reporting to CTO, working with the CEO/CTO over strategic topics.
Technology: Over 20 years of technical background includes distributed, highly scalable, and redundant systems design and support; Container Orchestration Systems based on Mesos and Kubernetes, datacenter and infrastructure management and maintenance mainly based on Linux platforms; Distributed and high- performing networks design based on Firewalls, Load Balancers, Routers, Core Switches, etc.
Business skills: Over 5 years of business skills in web/e-commerce and IT service. Initiative, dynamic, proactive and self-motivated. Entrepreneurial and innovation skills, Online marketing, sales and promotion, business strategy, and negotiation. High sense of responsibility, problem-solving, leadership, and ability to work under pressure.
Top skills: MySQL, Scrum, Agile Methodologies
Languages
Armenian
Native
Russian
Native
English
Advanced
Education
Oct 2006 - Jun 2008
European Carolus Magnus University
Master of Business Administration (MBA) · MBA
Oct 1997 - Jun 2001
State Engineer University of Armenia
Bachelor · IT Systems & Networks · Armenia
Certifications & licenses
ITIL V3 Foundation Certificate
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