Aram Hakobyan
Platform Chapter Lead (Container Orchestration & Observability Teams)
Experience
Platform Chapter Lead (Container Orchestration & Observability Teams)
zooplus
Technical Product Owner - Container Orchestration Platform (K8S/Mesos)
zooplus
Technical Team Lead
zooplus
- Technical Team Lead - Container Orchestration Platform (Mesos/Kubernetes)
Senior DevOps Engineer
zooplus
Senior IT Operation Manager
Myra Security GmbH
Head of IT Operations
PicsArt Inc.
- Built and manage IT Operations department (team of 1st, 2nd level/tech support, office IT teams)
- Structured and established all prerequisites (monitoring, reporting tools, processes, people) to effectively adopt, improve and manage teams
- Introduced team KPI/performance management system
- Day-to-day IT operations of production servers (150+) and services
- Improved service and infrastructure continuity, HA and scalability to achieve 99.99% availability
- Worked on infrastructure migration project (from server renting to cloud/colocation/on-premises)
- Aligned and coordinated IT Operations activities/projects to corporate strategy
- Worked with QA and backend teams to set up continuous delivery, integration and smooth release processes
IT Operations Manager
be2
- Day-to-day IT operations of internet production services with over 35 million users in more than 50 countries
- Infrastructure and production design, support and maintenance with 300+ servers (data center, live production, biz, sandbox, dev env), virtualization, including various internal and external systems and services
- Built and managed IT Operations teams for 2nd line support and network/infrastructure
- Provided second/third level support and served as production technical performance owner
- Managed Equinix data center: procurement, management and contract negotiation
- Analyzed total cost of ownership and cost saving opportunities; proposed projects to increase ROI via optimizing infrastructure, performance and operations
- Responsible for technical security and anti-scammer activities
- Aligned and coordinated IT Operations activities/projects to corporate strategy
- Coordinated service transition and ensured development based on business requirements (availability, performance, scalability)
- Adopted and applied ITIL and Kanban/Scrum-Ban principles in IT Operations
IT Operations Application Team Lead
be2
- IT release manager
- Be2 production senior system engineer, second/third level support
- Member of IT architects team and IT performance team
- Database systems leading specialist (MySQL)
- Managed and applied PCI compliance to production
- Planned and managed IT Operations technical projects
- Managed data center procurement and assets
IT System Administrator
Lycos Europe
- System administration and support for web hosting
- MySQL administration
- Second level support
Developer, DBA
eSoft LLC
- PHP development and database design
- Coordinated web and e-commerce projects within a team
- Designed and developed web hosting services portal and small local ISP infrastructure
- Created, adjusted and managed local environments and networks
Hardware Developer
Communications Resource Institute
- Developed radio Ethernet LAN based on the IEEE 802.3 protocol
- Designed functional schema for additional information decoding using circular method
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Information Technology (11 years), Retail (9.5 years), and Telecommunication (3.5 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Information Technology (20.5 years), Operations (11 years), Product Development (9 years), Project Management (4.5 years), and Procurement (2 years).
Summary
During the last years, I have been leading and involved in complex IT projects like design and implementation of container orchestration systems based on Mesos and Kubernetes, production datacenter migration, new highly scalable and redundant product design and deployment, application consolidation, virtualization and optimization, product performance and capacity improvement, infrastructure, and production OPEX and TCO optimizations. Designing and implementing ITIL and Kanban/ScrumBan frameworks for IT operations.
Directly reporting to CTO, working with CEO/CTO over strategic topics.
Technology: Over 15 years of technical background includes distributed, highly scalable and redundant systems design and support; Container Orchestration Systems based on Mesos and Kubernetes, Datacenter and infrastructure management and maintenance mainly based on Linux platforms; Distributed and high performing networks design based on Firewalls, Load Balancers, Routers, Core Switches, etc.
Business skills: Over 5 year of business skills in web/e-commerce and IT service. Initiative, dynamic, proactive and self-motivated. Entrepreneurial and innovation skills, Online marketing, sales and promotion, business strategy and negotiation. High sense of responsibility, problem solving, leadership, ability to work under pressure.
Languages
Education
European Carolus Magnus University
Master of Business Administration, MBA · MBA
State Engineer University of Armenia
Bachelor · IT Systems & Networks · Yerevan, Armenia
Certifications & licenses
ITIL V3 Foundation Certificate
Profile
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