Led end-to-end integration of SAP Solution Manager with ServiceNow using SAP Activate methodology, standardizing IT service management (ITSM) workflows across 15+ teams and reducing incident resolution time by 30%.
Designed technical architecture for S/4HANA ↔ non-SAP integrations, including custom BTP extensions and API-led connectivity, eliminating $500K/yr in manual reconciliation costs.
Executed Signavio process modeling for E2E workflow optimization, identifying 20+ automation opportunities (e.g., automated master data sync via CPI).
Defined master data reconciliation strategy for 10M+ records, reducing data conflicts between SAP and legacy systems by 85%.
Spearheaded SAP role redesign, implementing Fiori-based access controls that cut SOD violations by 70%.
Conducted BTP feasibility study (PoC) for AI-driven monitoring, proving 40% faster root-cause analysis vs. traditional SolMan.
Key Technologies: SAP S/4HANA, SolMan 7.2+, ServiceNow ITSM, BTP (Integration Suite, AI Core), Signavio, SAP Activate, FIORI
Technical Implementation:
Impact:
Led end-to-end SAP SolMan 7.2+ integration with S/4HANA and ITSM tools, reducing incident resolution time by 35% through automated monitoring and alerting.
Configured ChaRM (Change Request Management) and Focused Build for Agile S/4HANA projects, improving release cycle efficiency by 25%.
Managed SAP Basis tasks including system refreshes, client copies, and transport management across DEV, QA, PROD landscapes.
Collaborated on SAP architecture expansion, designing scalable hybrid (Cloud/On-Prem) solutions using BTP integrations.
Developed custom SolMan dashboards for real-time project tracking, adopted by 50+ stakeholders for governance.
Redesigned SAP role concepts for S/4HANA, eliminating 60% of SOD conflicts while maintaining compliance.
Automated user access reviews, cutting manual audit effort by 200+ hours/year.
Technical Environment:
Designed and executed functional/technical specifications for S/4HANA multi-module template (FI-CO, SD, MM, HR, SCM) deployed across 12 countries, reducing implementation costs by 30% through standardization.
Implemented end-to-end SAP ALM framework using Solution Manager, integrating ChaRM, BPMon, and SolDoc to cut change management cycle time by 40%.
Developed Go-To-Market accelerator packages reducing blueprinting phase duration from 6 to 3 months.
Translated 500+ ARIS business processes into S/4HANA using APQC framework, achieving 95% process harmonization.
Established hybrid integration model between ServiceNow and SAP SolMan, automating 60% of ITSM workflows.
Created global performance baseline using Diagnostic Agents and EWA, reducing critical incidents by 25%.
Led 4 major SolMan upgrades (7.2 → 2023) with zero business disruption.
Implemented AI-powered root cause analysis in CCLM, decreasing system downtime by 35%.
Optimized SUM procedures cutting maintenance windows by 50% for S/4HANA landscapes.
Key Technologies:
Directed end-to-end integration of SAP and ARIS processes for 15+ country deployments, reducing implementation timelines by 35% through standardized templates.
Developed multi-country BPMN process templates for FI-CO/MM/SD modules, adopted as corporate standard across EMEA and APAC regions.
Spearheaded Go-to-Market strategy for SAP rollouts, accelerating user adoption by 40% through localized training programs.
Designed and implemented 200+ RICEF objects, including:
Automated MM-SD pricing interfaces saving 250 manual hours/month.
Custom FI-CO reconciliation reports reducing month-end close by 5 days.
Conversion programs for legacy data migration with 99.7% accuracy.
Established SAP Test Center of Excellence, decreasing defects in production by 60%.
Mapped 300+ business processes using ARIS/APQC framework, achieving 90% process harmonization.
Implemented integrated SolMan test management, increasing test coverage from 70% to 98%.
Introduced automated regression testing.
Technical Environment:
Diploma in Information Systems (Software Development and Embedded Systems/Microrobotics)
Senior SAP consultant with a proven track record in end-to-end SAP implementations, process optimization, and cost-saving digital transformations across R/3, S/4HANA (On-Prem/Cloud), and BTP. Combines technical mastery with strategic business alignment to deliver scalable solutions.
Core Expertise:
Technical Stack: SAP ECC; S/4HANA, BTP, FIORI, ABAP, SolMan | Signavio, ARIS | Agile/Activate, Google Cloud, JavaScript.
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