Tiago Ferreira
Salesforce Senior Developer
Experience
Aug 2023 - Jan 2025
1 year 6 monthsSalesforce Senior Developer
Vandebron
- Member of the support and development team
- Responsible for designing and implementing new business requirements and for the maintenance of a custom build flow platform used in Case management
Apr 2022 - Jul 2023
1 year 4 monthsSalesforce Technical Consultant
BRIGHTFOX - Salesforce Competence Center
- Technical architect, developer and support analyst in several projects on various areas
- Mainly focused on custom developments (Apex, Lightning Components and Lightning Web Components) and system integrations (inbound, outbound, REST webservices)
May 2021 - Apr 2022
1 yearSalesforce Technical Consultant
Zurich Insurance
Development of customized solutions within the Salesforce platform to support critical business functions, mainly focused on system integration and development of Lightning Components for a custom Community
Jan 2020 - Apr 2021
4 monthsSalesforce Integration Manager
Deloitte
Acted as Integration Manager for a project, in the luxury goods industry, to replace a B2B custom tool for a Salesforce B2B Commerce Cloud instance
Apr 2020 - Dec 2020
9 monthsSalesforce Technical Consultant
Zurich Insurance
Development of customized solutions within the Salesforce platform to support critical business functions, mainly focused on system integration and development of Lightning Components for a custom Community
Mar 2016 - Mar 2020
4 years 1 monthSalesforce Technical Consultant
BRIGHTFOX - Salesforce Competence Center
- Technical architect, developer and support analyst in several projects on various areas
- Design and development of custom apps and functionalities (Visualforce, Apex, Lightning Components)
- Design, development and support of several system integrations (SSO/SAML, web services)
- Management and implementation of several Classic to Lightning migrations
Sep 2014 - Feb 2016
1 year 6 monthsSalesforce Technical Architect
Kerensen Consulting
Salesforce.com technical architect for IATA, on the development of a partner portal to be used by IATA associates across the globe (120k+ users), using Salesforce Communities based on Visualforce. Mainly focused on custom developments and system integration.
Responsible for the integration of several IATA systems with the Portal:
- Salesforce Identity and connected apps for SSO (using SAML 1.1/2.0 with Salesforce acting as identity provider)
- Web service communication (SOAP) for both outbound and inbound communication
Feb 2012 - Sep 2014
2 years 8 monthsSalesforce Technical Architect
Right IT Services
Vodafone Roaming Services (Luxembourg):
- Lead Technical Architect, responsible for designing and implementing a new custom application to support the entire organization's business processes
- Analysis, technical design and implementation of the new application's requirements Application administration and environment management
Vodafone Global Enterprise (Newbury, UK):
- Analysis, technical design and implementation of new business requirements
- Management and supervision of part of the development team
Jan 2009 - Feb 2012
3 years 2 monthsCRM Consultant
Celfocus
- Acted as an analyst and architect on a project to migrate a telecom company's middleware infrastructure and Order Management platform
- Acted as a technical analyst and developer on a project to implement a customized Field Service and Common Fail Detection module, using Siebel 8 for a telecom company
- Responsible for the analysis and development of several business requirements, in a Siebel upgrade project (6.3 to 8) for a telecommunications company
Jun 2008 - Dec 2009
7 monthsSiebel Application Specialist
Merck Serono
- Responsible for managing the work done by external vendors for maintenance releases of the current systems and for the projects for new applications
- Responsible for building technical and functional designs and for defining business requirements
Aug 2006 - Jun 2008
1 year 11 monthsTeam Leader/Project Manager
Altran
- Successfully managed the development and delivery of 3 phases of an IT project for a multinational pharmaceutical company, with this application being used in over 20 countries by more than 3000 users
- Team leader of various teams, managing the work of up to 10 employees
- Managed the work of external vendors in various integration projects for several information systems, including the management of offshore teams (Belgium, Netherlands and India)
- Acted as project manager on the successful implementation of two public portals, integrated with the main application
Jul 2005 - Jul 2006
1 year 1 monthSenior Consultant
Agille Consulting
Successfully assumed the coordination of development teams in the implementation of new business requirements, in a maintenance project of a CRM application in a telecommunications company
Oct 2003 - Jul 2005
1 year 10 monthsConsultant
everis
Was an active player on the successful development and deployment of a CRM project for one of Portugal's largest telecommunications companies
Summary
Working on the development of IT applications for large companies and organizations (telco, pharma, aviation, real estate, insurance, utilities) since 2003.
- Experienced Salesforce.com developer, analyst and technical architect with strong focus on custom development and system integration.
- Certified Salesforce System and Application Architect.
- Technical expertise with Lightning Web Components, Apex Classes/Triggers, Visualforce Pages/Components, Web services (SOAP/REST), Flows, Reports and Dashboards, Salesforce Identity (SSO/SAML), Salesforce Administration, Deployment and Environment Management.
- Comprehensive knowledge of the Sales, Service and Community clouds.
- Experienced team leader and project manager.
- Certified Project Management Professional.
Languages
Portuguese
Native
English
Advanced
Spanish
Advanced
French
Intermediate
Education
Oct 1997 - Jun 2003
Instituto Superior Técnico
Electro technical and Computing Engineering · Lisbon, Portugal
Certifications & licenses
Certified Project Management Professional
Project Management Institute
ITIL Foundation
Salesforce Certified Application Architect
Salesforce
Salesforce Certified Data Architect
Salesforce
Salesforce Certified Development Lifecycle and Deployment Architect
Salesforce
Salesforce Certified Identity and Access Management Architect
Salesforce
Salesforce Certified Integration Architect
Salesforce
Salesforce Certified Javascript Developer I
Salesforce
Salesforce Certified Platform App Builder
Salesforce
Salesforce Certified Platform Developer I
Salesforce
Salesforce Certified Platform Developer II
Salesforce
Salesforce Certified Sharing and Visibility Architect
Salesforce
Salesforce Certified System Architect
Salesforce
Similar Freelancers
Discover other experts with similar qualifications and experience