Josh S.
Freelance Quality Assurance & AI Content Reviewer
Experience
Freelance Quality Assurance & AI Content Reviewer
Outlier AI, TELUS International, DataForce (TransPerfect), Remotasks (Scale AI)
Evaluate and enhance AI-generated text, image, and multimodal output for accuracy, coherence, and compliance with complex project guidelines.
Identify hallucinations, factual inaccuracy, or cultural bias in LLM responses, and provide fairness and context validity.
Apply complex rubrics and rating scales to provide consistency and reliability in datasets.
Provide concise, actionable feedback to peers and assist in driving continuous quality-standard iteration.
Collaborate with Project Managers and QA Leads in iterating evaluation criteria, prompt engineering, and data-quality pipelines.
Active participation in Discord and cross-team channels for the resolution of ambiguous cases and developing guideline consistency.
Registered a 98%+ reviewer accuracy rating on numerous large-scale Generative AI projects.
Received linguistic comprehension and excellence in moral judgment awards from Outlier AI and TELUS project managers.
Supported various fine-tuning model initiatives that trended toward safer and context-aware AI systems.
Lecturer & Training Facilitator (Part-Time)
Community College
- Instructed undergraduate students in academic writing, communications, and research techniques.
- Developed and evaluated course work that focuses on clarity, originality, and academic honesty.
- Organized digital literacy training sessions introducing students to AI-assisted writing software.
- Supported student engagement through feedback-based instruction and open dialogue.
Academic Writer & Research Consultant
Freelance
- Researched, edited, and proofread academic papers, dissertations, and research reports on behalf of overseas clients.
- Had expertise in topics ranging from Engineering, Business, Technology, and Social Sciences.
- Implemented rigorous quality controls to ensure accuracy, consistency, and compliance with referencing conventions (APA, MLA, Harvard).
- Trained and mentored junior writers on academic writing, critical thinking, and plagiarism prevention.
- Performed evidence-based critique of research, an activity directly transferable to analytical AI quality analysis.
Summary
Analytically driven and detail-oriented English Language Specialist with more than seven years of experience in AI testing, linguistic quality assurance, and academic research. Skilled at analyzing and enhancing multimodal AI outputs—including text, image captions, and prompts—to ensure accuracy, coherence, and cultural appropriateness.
I have worked with Outlier AI, Remotasks (Scale AI), TELUS International, and DataForce (TransPerfect) on large LLM and Generative AI projects, developing prompt analysis, annotation, and fine-tuning testing. These collaborations enhanced my expertise in human-in-the-loop quality control, bias detection, and ethical AI assessment.
Merging an English and Information Systems background with practical experience in AI model testing, I merge sharp attention to linguistic nuance, contextual accuracy, and guideline precision to help shape reliable, responsible AI systems.
Languages
Education
Virginia International University
Master of Science · Information Systems Management · United States
Old Dominion University
Bachelor of Arts · English & Communication Studies · United States
Certifications & licenses
AI Prompt Engineering & Ethical AI Evaluation
Coursera
Certified Quality Assurance Professional (CQAP)
American Society for Quality
Professional Editing & Proofreading Certification
Chartered Institute of Editors and Proofreaders (CIEP)
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