Hired, mentored, and led a data team to build the Analytics Center of Excellence from scratch for a conglomerate with 20+ companies, centralizing business intelligence, data science, and product analytics to drive strategic initiatives
Pitched analytics-driven solutions to CXOs by identifying strategic business challenges
Collaborated with the CMO of Spencers Retail to align on business goals, leading the design and deployment of Media Mix Models, resulting in a potential revenue increase of INR 35 Crores
Deployed LLMs on AWS EC2 for secure, on-premise data processing. Demonstrated the solution's enterprise-wide adaptability and alignment with privacy compliance needs
Drove collaboration with engineering, design, and business teams to deliver projects including automated price benchmarking tool that reduces daily monitoring time by 100% and empowering business users with real-time competitive insights. Led the implementation of a scalable self-service BI platform to democratize data access and drive data-driven decision making across business units
Led the analytics revamp for Nature's Basket, defining and implementing event tracking strategies, optimizing conversion funnels, and improving search efficiency by 18%
Jun 2019 - Mar 2023
3 years 10 months
Mumbai, India
Global Business Intelligence Lead
Zilingo
Led the business intelligence strategy for multiple geographies, streamlining reporting, and analytics to improve operational efficiency
Core deal team: Worked with co-founder to identify options for divesting existing businesses and built projections model for new investors; Resulted in successful acquisition and transition of 100+ employees
Improved buyer retention from <20% to >45% by conducting root cause analysis on churn drivers, validating solutions via A/B experiments, and implementing segment-specific retention strategies
Standardized MIS reporting across the organization, providing CXOs and country heads with real-time, actionable insights for data-driven decision-making
Redefined cash collections processes, achieving a 2x increase in collections within three months by implementing comprehensive tracking and reconciliation systems
Oct 2018 - Apr 2019
7 months
Hyderabad, India
Capacity Optimization Analyst
Amazon
Led a project to standardize CSA scheduling across Amazon's global operations, collaborating with 50+ stakeholders from 13+ countries to gather inputs and constraints
Built an optimization-based schedule generator prototype with the tech team using Python, saving 8,700+ hours and ~USD 2M annually
Sep 2014 - May 2017
2 years 9 months
Gurugram, India
Business Analyst
Evalueserve
Executed multiple projects, from pre-sales to completion, using primary and secondary research by leveraging databases for M&A, SWOT, and financial analysis; Generated USD 150K in revenue
Automated customer service reporting and managed end-to-end process transition and new work migration for a Fortune 500 telecom company, leveraging SQL scripting for process re-engineering
Languages
Hindi
Native
English
Advanced
Education
Oct 2017 - Jun 2019
IIM Calcutta, ISI Kolkata, IIT Kharagpur
PGDBA · Business Analytics · Kolkata, India
Oct 2010 - Jun 2014
Punjab Engineering College
BE · Electronics and Electrical Communication · Chandigarh, India
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