Arjun Gupta
Senior Manager, Strategy & Analytics
Experience
Jun 2023 - Present
2 years 2 months Kolkata, India
Senior Manager, Strategy & Analytics
RPSG Group
- Hired, mentored, and led a data team to build the Analytics Center of Excellence from scratch for a conglomerate with 20+ companies, centralizing business intelligence, data science, and product analytics to drive strategic initiatives
- Pitched analytics-driven solutions to CXOs by identifying strategic business challenges
- Collaborated with the CMO of Spencers Retail to align on business goals, leading the design and deployment of Media Mix Models, resulting in a potential revenue increase of INR 35 Crores
- Deployed LLMs on AWS EC2 for secure, on-premise data processing. Demonstrated the solution's enterprise-wide adaptability and alignment with privacy compliance needs
- Drove collaboration with engineering, design, and business teams to deliver projects including automated price benchmarking tool that reduces daily monitoring time by 100% and empowering business users with real-time competitive insights. Led the implementation of a scalable self-service BI platform to democratize data access and drive data-driven decision making across business units
- Led the analytics revamp for Nature's Basket, defining and implementing event tracking strategies, optimizing conversion funnels, and improving search efficiency by 18%
Jun 2019 - Mar 2023
3 years 10 months Mumbai, India
Global Business Intelligence Lead
Zilingo
- Led the business intelligence strategy for multiple geographies, streamlining reporting, and analytics to improve operational efficiency
- Core deal team: Worked with co-founder to identify options for divesting existing businesses and built projections model for new investors; Resulted in successful acquisition and transition of 100+ employees
- Improved buyer retention from <20% to >45% by conducting root cause analysis on churn drivers, validating solutions via A/B experiments, and implementing segment-specific retention strategies
- Standardized MIS reporting across the organization, providing CXOs and country heads with real-time, actionable insights for data-driven decision-making
- Redefined cash collections processes, achieving a 2x increase in collections within three months by implementing comprehensive tracking and reconciliation systems
Oct 2018 - Apr 2019
7 months Hyderabad, India
Capacity Optimization Analyst
Amazon
- Led a project to standardize CSA scheduling across Amazon's global operations, collaborating with 50+ stakeholders from 13+ countries to gather inputs and constraints
- Built an optimization-based schedule generator prototype with the tech team using Python, saving 8,700+ hours and ~USD 2M annually
Sep 2014 - May 2017
2 years 9 months Gurugram, India
Business Analyst
Evalueserve
- Executed multiple projects, from pre-sales to completion, using primary and secondary research by leveraging databases for M&A, SWOT, and financial analysis; Generated USD 150K in revenue
- Automated customer service reporting and managed end-to-end process transition and new work migration for a Fortune 500 telecom company, leveraging SQL scripting for process re-engineering
Languages
Hindi
Native
English
Advanced
Education
Oct 2017 - Jun 2019
IIM Calcutta, ISI Kolkata, IIT Kharagpur
PGDBA · Business Analytics · Kolkata, India
Oct 2010 - Jun 2014
Punjab Engineering College
BE · Electronics and Electrical Communication · Chandigarh, India
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