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Business Analyst for Insurance Digitization (m/f/d)

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Industry
Insurance
Areas
Information Technology (IT)
Project Management

Project info

  • Period
    14.07.2025 - 14.10.2025
  • Capacity
    100%
  • Daily rate
    700 - 850€
  • Location
    Germany
  • Languages
    • German
      (Advanced)
      ,
    • English
      (Advanced)
  • Remote
    80%

Description

Typical tasks:

  • Analyze existing insurance processes and identify digitization potential
  • Gather and document business requirements together with the business departments
  • Create solution concepts for digital transformation (including process modeling and cost-benefit analyses)
  • Act as a liaison between business and IT: translate requirements into technical designs and support implementation
  • Support project management in planning and rolling out new digital solutions (agile methods like Scrum/Kanban)

Relevant tools & technologies: BPMN modeling tools (e.g. Visio, Signavio), requirements management (Jira, Confluence), knowledge of common insurance IT systems, MS Office

KPIs & metrics: meeting project milestones and budgets, reducing process cycle times, improving customer satisfaction/user acceptance, cutting manual efforts through automation

Challenges: coordinating diverse stakeholders in the insurance environment (business units, IT, regulators), integrating new digital solutions into legacy systems, handling regulatory requirements and data protection, change management and user adoption

Deliverables: comprehensive requirements documents and process models, detailed business concepts and user stories for IT implementation, defined implementation roadmap, training materials for updated processes

Lessons learned: early involvement of all stakeholders makes it easier to carry out digitization projects; iterative, agile approaches allow flexible adjustments; deep industry knowledge (products, regulations) is crucial to design effective digital solutions

Requirements

  • Several years of experience as a business analyst or consultant in digitization projects, ideally in the insurance industry
  • In-depth understanding of insurance processes and products (e.g. claims management, policy administration)
  • Experience in gathering and documenting requirements as well as business process modeling (BPMN)
  • Knowledge of agile methods (Scrum, Kanban) and basic project management skills
  • Strong analytical skills, communication skills, and ability to bridge business and IT requirements successfully